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Part Time It Helpdesk Jobs in Pennsylvania (NOW HIRING)

The Pennsylvania State University

$21.25 - $29/hr

Computing Help Desk * Configuration, installation, programming, and support of network equipment ... Hours will vary. This is a paid part-time position, located at ARL's Main Lab Building on the ...

The Pennsylvania State University

$15/hr

... part-time job/internship of IT Applications Specialist. This position will be responsible for ... help all members of the community thrive. We value belonging as a core strength and an essential ...

ARL Network

People & Technology Internship

Coraopolis, PA · On-site

$52K/yr

If you perform well over the summer, the internship continues part-time during your senior year at ... Shadow team members across HR, IT, and Analytics and document their workflows as formal Standard ...

Learn It Systems

School Psychologist

Philadelphia, PA · On-site

$60 - $70/hr

Learn It Systems is a national education organization whose mission is to help all children succeed ... Reimbursement for fingerprint and background checks Learn It Academic Services is seeking part-time ...

Geisinger

Intern Undergraduate IT (End User)

Danville, PA · On-site

$17.25 - $23/hr

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration ...

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Part Time It Helpdesk information

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How much do part time it helpdesk jobs pay per hour?

As of May 28, 2026, the average hourly pay for part time it helpdesk in Pennsylvania is $23.21, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $26.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time IT Helpdesk professional, and why are they important?

To thrive as a Part Time IT Helpdesk professional, you generally need foundational knowledge of computer systems, troubleshooting skills, and a relevant certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving abilities are essential soft skills for assisting users effectively and managing multiple requests. These skills and qualities are crucial for efficiently resolving technical issues, maintaining user satisfaction, and supporting smooth business operations.

What are some typical challenges faced by part-time IT Helpdesk staff, and how can they be managed?

Part-time IT Helpdesk employees often encounter challenges such as balancing a high volume of support tickets within limited hours and quickly adapting to shifting priorities. Since they may not be present during all business hours, effective communication with full-time staff and thorough documentation are crucial to ensure seamless support for users. Proactively utilizing knowledge bases and ticketing systems helps maintain continuity, and staying up to date with common troubleshooting procedures allows part-time team members to resolve issues efficiently and contribute positively to the team.

What are part-time IT helpdesk jobs?

Part-time IT helpdesk jobs involve providing technical support and troubleshooting services to users, but on a schedule that is less than full-time (typically under 40 hours per week). Responsibilities usually include answering support tickets, resolving hardware and software issues, and assisting users with network or system problems. These roles are ideal for students, professionals seeking flexible hours, or those looking to gain experience in IT. Part-time IT helpdesk staff may work onsite or remotely, depending on the employer's needs.

What is the difference between Part Time It Helpdesk vs Part Time Network Support Technician?

AspectPart Time It HelpdeskPart Time Network Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk desks, remote supportNetwork labs, on-site troubleshooting
Industry UsageIT service providers, corporate ITTelecommunications, enterprise networks

Part Time It Helpdesk roles focus on user support, troubleshooting software/hardware issues, and remote assistance. In contrast, Part Time Network Support Technicians specialize in network infrastructure, configuration, and troubleshooting. While both roles require technical certifications and often work in similar environments, their core responsibilities differ, making each suited to different skill sets within the IT industry.

What are the most commonly searched types of It Helpdesk jobs in Pennsylvania? The most popular types of It Helpdesk jobs in Pennsylvania are:
What are popular job titles related to Part Time It Helpdesk jobs in Pennsylvania? For Part Time It Helpdesk jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Part Time It Helpdesk jobs in Pennsylvania look for? The top searched job categories for Part Time It Helpdesk jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Part Time It Helpdesk jobs? Cities in Pennsylvania with the most Part Time It Helpdesk job openings:
Part Time It Helpdesk jobs near you
Infographic showing various Part Time It Helpdesk job openings in Pennsylvania as of May 2026, with employment types broken down into 1% Internship, 1% As Needed, 1% Full Time, 94% Part Time, 2% Temporary, and 1% Nights. Highlights an 25% Hybrid, and 75% Remote job distribution, with an average salary of $48,269 per year, or $23.2 per hour.
Undergraduate Information Technology Support

Undergraduate Information Technology Support

The Pennsylvania State University

On-site

$21.25 - $29/hr

Part-time

Posted 7 days ago

Job description

APPLICATION INSTRUCTIONS:
  • CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
  • CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
  • If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS

The Information Technology Services Office of the Applied Research Laboratory (ARL) at Penn State is seeking undergraduate students to work across a variety of information technology disciplines including, but not limited to, computing support, networking, systems administration, helpdesk support, and cybersecurity.

ARL is an authorized DoD SkillBridge partner and welcomes all transitioning military members to apply.

Responsibilities include:

  • Assisting with installation, configuration, testing, maintenance, and support of computing and network hardware and software

  • End-user support

  • Assisting in the development of process and equipment documentation; assisting with equipment inventory and auditing

  • Answering phones and emails

  • Assisting with cybersecurity initiatives

  • Technical writing

  • Assisting with programming and software development tasks

  • Other duties as assigned

Students studying Information Science and Technology, Computer Science, or Computer Engineering are encouraged to apply.

Required skills and experience include:

  • Excellent communication, customer service, and organizational skills

  • Technical writing

Preferred skills and experience include:

  • Linux (highly desired)

  • Computing Help Desk

  • Configuration, installation, programming, and support of network equipment

  • Microsoft Windows systems in a domain environment

The successful candidate will work up to 20 hours per week during the fall and spring semesters and 40 hours per week over the summer. Hours will vary.

This is a paid part-time position, located at ARL's Main Lab Building on the University Park Campus. Relocation and housing are not provided.

ARL's purpose is to research and develop innovative solutions to challenging scientific, engineering, and technology problems in support of the Navy, the Department of Defense (DoD), and the Intel Community (IC).


FOR FURTHER INFORMATION on ARL, please visit our web site at www.arl.psu.edu

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.All positions at ARL require candidates topossess the ability to obtain a government security clearance; you will be notified during the interview process if this position is subject to a government background investigation. You must be a U.S. citizen to apply. Employment with the ARL will require successful completion of a pre-employment drug screen.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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About Pennsylvania State University

Sourced by ZipRecruiter

Pennsylvania State University, often referred to as Penn State, is a major, public, research-intensive university located in University Park, PA, US. This esteemed institution serves as an important player within the education industry, offering a plethora of academic programs across various disciplines. The university was founded in 1855 with the mission to provide quality education, advanced research, and service to society. Penn State holds firmly to values of integrity, respect, and excellence, fostering a diverse and inclusive community. The university is renowned for its research productivity and its high-ranking programs in areas like engineering, business, and education. One notable achievement of the institution is its designation as a "R1: Doctoral Universities – Very high research activity," demonstrating its commitment to scholarship and discovery.

Industry

Education

Company size

11 - 50 Employees

Headquarters location

University Park, PA, US

Year founded

1855

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