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Part Time It Helpdesk Jobs in Pennsylvania (NOW HIRING)

The Pennsylvania State University

... information technology customer base. Duties include, but are not limited to, the packaging ... helpdesk activities; and development and maintenance of technical documentation. The successful ...

DOCS Health

IT Specialist - Part Time

Chalfont, PA · On-site

We are seeking a talented, full time Corporate IT Specialist with experience in the health care ... Helpdesk Ticketing process. * Diagnose, troubleshoot, repair and resolve issues with end user ...

Lehigh Heavy Forge Corporation

Be Seen First

IT Assistant

Bethlehem, PA · On-site

$21 - $25/hr

We are seeking a Part-Time Service Desk IT Technician to join our team! You will receive and ... of computer + server hardware helpful · ITIL Certification helpful but not required · ...

DOCS Health

IT Specialist - Part Time

Chalfont, PA · On-site

We are seeking a talented, full time Corporate IT Specialist with experience in the health care ... Helpdesk Ticketing process. * Diagnose, troubleshoot, repair and resolve issues with end user ...

The Pennsylvania State University

$12.50/hr

... part-time openings for students to assist us with End-User Information Technology support ... Assigning tickets in our helpdesk. Preparing and updating devices for deployment. Assisting patrons ...

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How much do part time it helpdesk jobs pay per hour?

As of May 28, 2026, the average hourly pay for part time it helpdesk in Pennsylvania is $23.21, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $26.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time IT Helpdesk professional, and why are they important?

To thrive as a Part Time IT Helpdesk professional, you generally need foundational knowledge of computer systems, troubleshooting skills, and a relevant certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving abilities are essential soft skills for assisting users effectively and managing multiple requests. These skills and qualities are crucial for efficiently resolving technical issues, maintaining user satisfaction, and supporting smooth business operations.

What are some typical challenges faced by part-time IT Helpdesk staff, and how can they be managed?

Part-time IT Helpdesk employees often encounter challenges such as balancing a high volume of support tickets within limited hours and quickly adapting to shifting priorities. Since they may not be present during all business hours, effective communication with full-time staff and thorough documentation are crucial to ensure seamless support for users. Proactively utilizing knowledge bases and ticketing systems helps maintain continuity, and staying up to date with common troubleshooting procedures allows part-time team members to resolve issues efficiently and contribute positively to the team.

What are part-time IT helpdesk jobs?

Part-time IT helpdesk jobs involve providing technical support and troubleshooting services to users, but on a schedule that is less than full-time (typically under 40 hours per week). Responsibilities usually include answering support tickets, resolving hardware and software issues, and assisting users with network or system problems. These roles are ideal for students, professionals seeking flexible hours, or those looking to gain experience in IT. Part-time IT helpdesk staff may work onsite or remotely, depending on the employer's needs.

What is the difference between Part Time It Helpdesk vs Part Time Network Support Technician?

AspectPart Time It HelpdeskPart Time Network Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk desks, remote supportNetwork labs, on-site troubleshooting
Industry UsageIT service providers, corporate ITTelecommunications, enterprise networks

Part Time It Helpdesk roles focus on user support, troubleshooting software/hardware issues, and remote assistance. In contrast, Part Time Network Support Technicians specialize in network infrastructure, configuration, and troubleshooting. While both roles require technical certifications and often work in similar environments, their core responsibilities differ, making each suited to different skill sets within the IT industry.

What are the most commonly searched types of It Helpdesk jobs in Pennsylvania? The most popular types of It Helpdesk jobs in Pennsylvania are:
What are popular job titles related to Part Time It Helpdesk jobs in Pennsylvania? For Part Time It Helpdesk jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Part Time It Helpdesk jobs in Pennsylvania look for? The top searched job categories for Part Time It Helpdesk jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Part Time It Helpdesk jobs? Cities in Pennsylvania with the most Part Time It Helpdesk job openings:
Part Time It Helpdesk jobs near you
Infographic showing various Part Time It Helpdesk job openings in Pennsylvania as of May 2026, with employment types broken down into 1% Internship, 1% As Needed, 1% Full Time, 94% Part Time, 2% Temporary, and 1% Nights. Highlights an 25% Hybrid, and 75% Remote job distribution, with an average salary of $48,269 per year, or $23.2 per hour.

Temporary, Part-time Information Technology Instructors (Unsolicited)

Millersville University of Pennsylvania

Millersville, PA • On-site

Part-time, Temporary

Posted 27 days ago

Job description

Faculty Posting Details
Position Information
Requisition Number
F02628
Department
Management and Marketing
Working Title
Temporary, Part-time Information Technology Instructors (Unsolicited)
Classification
Instructor - 24900
Position Summary Information
Nature of position
Temporary, part-time
Posting Detail Information
Job Summary/Basic Function
The Management and Marketing Department at times needs temporary part-time Instructors to fill in for faculty on sabbaticals or leaves.
The purpose of this posting is to generate a pool of qualified faculty. Applications submitted will be reviewed on an as needed basis based on enrollment. Anyone meeting the qualifications may be contacted for an interview and potentially hired when a need exists. In the event that you are interviewed but not hired, your application will remain in the departments pool of qualified faculty.
The Management & Marketing Department is one of the largest at MU, with over 450 students enrolled in our core programs. In addition to Management and Marketing programs, the department offers the B.S. degree in Information Technology with option/path selections: General Degree in Information Technology, and Cybersecurity, with over 60 students enrolled. The INTE program offers minors in Information Technology and Cybersecurity as well.
Modality is either face-to-face classes days/evenings or online. In addition to teaching, there is an expectation for scholarship and service commensurate with the assignment.
Courses available for teaching in this position include but are not limited to: "Fundamentals of IT", "Fundamentals of Web Technology", "IT Project Management", "IT Risk Management and Security", "Advanced Computer Networking", "Cybersecurity", and "IT Security, Privacy, and Ethics".
A complete application will include:
  • Cover letter describing qualifications for the position and teaching philosophy.
  • Current curriculum vitae or professional resume.
  • Copies of registrar-issued transcripts for all degrees conferred and in progress.
  • Two letters of professional reference dated within the last 12 months.

Incomplete applications will not be considered. Applicants are encouraged to submit their application materials far enough in advance of the closing date to allow time for their references to respond. If you choose to provide additional documentation, please upload these items as optional documents.
Please do not link your application to the position until you have uploaded all of the required documents and any optional documents you want to provide. You will not be able to change the materials submitted or upload any new additional materials, after the application process has been completed and you receive a confirmation number.
Located in Lancaster County, Pennsylvania, Millersville University of Pennsylvania is one of the 10 public universities of Pennsylvania's State System of Higher Education. Our pillars of distinction include exceptionally strong student-faculty relationships, numerous programs of distinction, a beautiful campus and vibrant location, and successful job placement for our students. Our students' success, both inside and outside of the classroom, is our highest priority, and we provide numerous opportunities to facilitate their academic, personal, and social growth and development. Almost 70 baccalaureate programs are available for our 6,000 students to find their path.. Approximately one thousand graduate students enroll in 21 master's and three doctoral programs. Our faculty are highly respected in their fields and dedicated to the success of students in the classroom, research labs, and in campus life. Over 66,000 alumni live in all 50 states and in 72 countries around the world. We seek individuals who embrace and value our EPPIIC values of exploration, public mission, professionalism, inclusion, integrity, and compassion.
At Millersville University we are committed to fostering a learning and working environment that promotes diversity to foster a climate of inclusion. EPPIIC values and the principles of Inclusive Excellence are an essential part of the foundation for our learning and working environment. Millersville University is an equal opportunity employer and, in compliance with federal and state laws and university policy, is committed to providing equal educational and employment opportunities for all persons without regard to age, color, national origin, race, religion, disability, veteran status, sex, sexual orientation, gender identity or gender expression. Individuals from traditionally underrepresented populations are encouraged to apply.
The State System Employee Benefits Summary for faculty can be found at: https://www.passhe.edu/hr/benefits/documents/benefit-summaries/sshe-summary.pdf
Duties and Responsibilities
Required Qualifications
  • Master's degree in Information Technology or closely related field.
  • Teaching experience.
  • Proficiency, knowledge, and experience in at least one of the course topics available for teaching in this position.
  • Evidence of ability to successfully teach diverse student populations.
  • Commitment to inclusive practices and working with diverse student populations.
  • Successful interview.
  • Successful teaching demonstration.
  • Successful completion of three background checks.

Preferred Qualifications
  • Doctorate or "all but dissertation" in Information Technology or closely related field.
  • Available to teach in-person courses.

Essential Functions
Posting Open Date
07/16/2023
Posting Close Date
Quicklink for Posting/Requisition
https://jobs.millersville.edu/postings/10727

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