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Part Time It Help Desk Jobs in Springfield, VA (NOW HIRING)

kgs

Part-Time Help Desk Technician

Arlington, VA

$23 - $31/hr

Koniag Data Solutions, LLC a Koniag Government Services company , is seeking a Part- Time Help Desk ... operating systems, and the IT infrastructure to serve as customer technical analyst with ...

Node.Digital

IT Helpdesk Support

Herndon, VA · On-site

IT Helpdesk Support Location: Hybrid (Herndon, VA) Employment Type: Part-Time / Contract About Us We are a technology consulting and engineering firm specializing in Intelligent Automation ...

TSTC

Part-Time IT Support Assistant

Arlington, VA · On-site

$18 - $30/hr

TSTC is looking for a dependable, customer-focused IT Support Desk Analyst to serve as the first ... Experience with any ticketing or help desk system is a plus * Reliable internet connection and a ...

TSTC

Part-Time IT Support Assistant

Arlington, VA

$18 - $30/hr

TSTC is looking for a dependable, customer-focused IT Support Desk Analyst to serve as the first ... Experience with any ticketing or help desk system is a plus * Reliable internet connection and a ...

CRDF Global

Service Desk Analyst

Arlington, VA · On-site

$30 - $35/hr

... Type Part-Time Category Information Technology Career Level Experienced (Non-Manager) Travel ... Experience in a service desk, help desk, or desktop support role. * Working knowledge of Windows ...

New

Paragone Solutions, Inc.

Jr. Azure Technician

Mclean, VA · Remote

$22 - $30.25/hr

Secure IT Service Management, a division of Paragone Solutions, Inc., is seeking an Technician to ... Previous help desk or technical support experience preferred. * Excellent ability to communicate ...

Paragone Solutions, Inc.

Jr. Azure Technician

Mclean, VA · On-site +1

$21.75 - $29.75/hr

Secure IT Service Management, a division of Paragone Solutions, Inc., is seeking an Technician to ... Previous help desk or technical support experience preferred. * Excellent ability to communicate ...

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All JobsIt Help Desk JobsPart Time It Help Desk JobsPart Time It Help Desk Jobs in Springfield, VA

Part Time It Help Desk information

See Springfield, VA salary details

$13

$24

$35

How much do part time it help desk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for part time it help desk in Springfield, VA is $24.18, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $27.12 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a part time IT Help Desk technician?

To thrive as a Part Time IT Help Desk technician, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These skills are crucial for minimizing downtime, ensuring user satisfaction, and maintaining smooth IT operations.

Can I get into part time IT help desk with no experience?

Part time IT Help Desk roles often require basic technical knowledge and customer service skills; however, some employers may consider candidates with no prior experience if they demonstrate a willingness to learn and relevant certifications like CompTIA A+. Entry-level positions typically provide on-the-job training, making them accessible to newcomers in the field.

What is the difference between Part Time It Help Desk vs Part Time Network Support Specialist?

AspectPart Time It Help DeskPart Time Network Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, office settings, remote supportNetwork infrastructure, server rooms, remote troubleshooting
Industry UsageIT support, customer service, tech companiesNetworking, telecommunications, data centers
Common Search/ComparisonYesYes

Part Time It Help Desk roles focus on troubleshooting user issues, software, and hardware support, often in office or remote environments. Part Time Network Support Specialists concentrate on maintaining and troubleshooting network infrastructure, requiring specific networking certifications. Both roles are essential in IT, but they differ in technical focus and daily tasks.

What is a part time IT Help Desk?

Part time IT help desk jobs involve providing technical support and troubleshooting assistance to users, but on a reduced or flexible schedule rather than full-time hours. These roles typically include answering support tickets, resolving minor hardware and software issues, and helping users with network or account problems. Part time IT help desk staff may work evenings, weekends, or shifts that accommodate their availability, making it a good option for students or those seeking supplemental income.

What are common challenges faced by part time IT Help Desk professionals, and how can they be managed?

Part-time IT Help Desk professionals often face the challenge of staying updated with ongoing technical issues or changes in systems due to less time on-site compared to full-time colleagues. Effective communication and thorough documentation are crucial to ensure smooth handovers between shifts. Additionally, handling a wide variety of technical problems within limited hours requires strong prioritization and time management skills. Building good relationships with both the IT team and end-users will also help in quickly addressing recurring issues and providing efficient support.
What are the most commonly searched types of It Help Desk jobs in Springfield, VA? The most popular types of It Help Desk jobs in Springfield, VA are:
What are popular job titles related to Part Time It Help Desk jobs in Springfield, VA? For Part Time It Help Desk jobs in Springfield, VA, the most frequently searched job titles are:
What job categories do people searching Part Time It Help Desk jobs in Springfield, VA look for? The top searched job categories for Part Time It Help Desk jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Part Time It Help Desk jobs? Cities near Springfield, VA with the most Part Time It Help Desk job openings:
Part Time It Help Desk jobs near you
Infographic showing various Part Time It Help Desk job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $50,298 per year, or $24.2 per hour.

Service Desk Technician II (Remote)

Terrestris Global Solutions

Washington, DC • Remote

Full-time, Part-time

Medical, Retirement, PTO

Re-posted 3 days ago

Job description

Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking a Service Desk Technician II to provide IT Technology Services for the Central UNICOR office in Washington, D.C. This position is remote/hybrid; candidates must be willing to work on-site when required. This position is contingent upon contract award.

I've never heard of Terrestris. What do you do?

At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.

So, what will the Service Desk Technician II at Terrestris do?

As the Service Desk Technician II you will be a key person for the IT Technology Services contract, providing advanced Service Desk support by resolving workstation issues, managing accounts, maintaining secure configurations, developing support documentation, collaborating across IT teams, and recommending technology solutions that improve user productivity.

What does a typical day look like for a Service Desk Technician II?

You will:

  • Perform all duties assigned to Level I Technicians, including user workstation support for desktops, laptops, 10Zig zero clients, and mobile thin clients.
  • Manage user accounts and provide Help Desk Administration and User Support through the Service Desk.
  • Troubleshoot workstations, workstation operating systems, hardware, software, and workstation peripherals.
  • Ensure systems remain current with approved configurations and security requirements.
  • Handle requests for assistance received by telephone, the ServiceNow ticketing system, and walk-in inquiries.
  • Assess user issues through conversation or remote access and assign appropriate priorities.
  • Track ticket status and resolution while communicating updates or issues to users and the Service Desk Supervisor.
  • Create Knowledge Base articles, checklists, Service Level Agreements, procedures, and end-user training materials.
  • Collaborate with development staff to recreate issues in the test environment and with operations staff on configuration management through Windows Operating System Deployment.
  • Evaluate user requirements and workflows and recommend appropriate information technology solutions.

What qualifications do you look for?

You might be the professional we're looking for if you have:

  • Authorization to work in the United States permanently without sponsorship.
  • Ability to obtain Public Trust Clearance.
  • A minimum of (4) years of IT Help Desk experience to Include Help Desk Administration and User Support.
  • Certification: CompTIA A+ Certification may be substitute for 1 year of experience.

What kind of benefits does Terrestris Offer?

We offer outstanding benefits including health, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.

Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.

DILBERT 2018 Scott Adams. Used By permission of ANDREWS MCMEEL SYNDICATION.

All rights reserved.