ZipRecruiter

Log In

2

Part Time Help Desk Jobs in Rochester, NY (NOW HIRING)

ACI, Inc.

Office Admin

Pittsford, NY · On-site

$17 - $23.50/hr

The key elements of are: • Administrative help • Handle phone calls • Respond to emails • ... growth opportunities This is a part-time position and does not offer health benefits

previous page

Showing results 41-56

All JobsHelp Desk JobsPart Time Help Desk JobsPart Time Help Desk Jobs in Rochester, NY

Part Time Help Desk information

See Rochester, NY salary details

$10

$20

$32

How much do part time help desk jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for part time help desk in Rochester, NY is $20.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.79 per hour, depending on experience, location, and employer.

What is a part time help desk job?

Part time help desk jobs involve providing technical support and assistance to customers or employees, but on a reduced hours schedule compared to full-time positions. Individuals in these roles help troubleshoot and resolve issues related to computers, software, networks, or other technology, either over the phone, via email, or in person. Part time help desk positions are ideal for students, those seeking flexible work, or individuals balancing other commitments. They require good communication skills, basic technical proficiency, and a customer-oriented attitude.

What are the key skills and qualifications needed to thrive as a part time help desk professional, and why are they important?

To thrive as a Part Time Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and often an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage multiple requests. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are some common challenges faced by part-time help desk staff, and how can they effectively manage them?

Part-time help desk staff often face challenges such as balancing fluctuating workloads, quickly adapting to rapidly changing technical issues, and staying updated on company processes with limited hours. Effective time management, proactive communication with full-time team members, and leveraging knowledge bases can help overcome these hurdles. Additionally, maintaining detailed notes and regularly participating in team meetings or training sessions, even on a flexible schedule, can ensure continuity and provide better support to end-users.

What is the difference between Part Time Help Desk vs Part Time IT Support Specialist?

AspectPart Time Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentOffice or remote, customer-facingOffice, remote, or on-site, technical troubleshooting
Employer UsageHelp desk teams, MSPs, corporate ITIT departments, service providers, tech companies
Search & Comparison IntentYesYes

Both roles involve technical support, troubleshooting, and customer service. The Part Time Help Desk typically focuses on basic user issues and ticket management, while the Part Time IT Support Specialist may handle more complex technical problems and system maintenance. The roles often overlap but differ in technical depth and scope.

What are the most commonly searched types of Help Desk jobs in Rochester, NY?

The most popular types of Help Desk jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Part Time Help Desk jobs?

Cities near Rochester, NY with the most Part Time Help Desk job openings:

Part Time Help Desk jobs near you
Infographic showing various Part Time Help Desk job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $42,778 per year, or $20.6 per hour.

Office Admin

ACI, Inc.

Pittsford, NY • On-site

$17 - $23.50/hr

Part-time

Re-posted 3 days ago

Job description

Company Description
The employer is a computer software and services company in business for over 30 years, with clients and customers worldwide.
Job Description
The position of Office Admin is primarily responsible for performing all aspects of office management and customer contact to ensure smooth and efficient operation of the office, and helping in some other client document preparation and service tasks. The job also entails preparing financial filings, for which training will be provided. This position will report to a senior manager. The key elements of job description are:
• Administrative help
• Handle phone calls
• Respond to emails
• Edit and clean up Word documents
• Client financial filings (training will be provided)
• Miscellaneous tasks (training will be provided)
• Long-term position
• 25 to 30 hours/week
• Some flextime
• Excellent learning and growth opportunities
This is a part-time position and does not offer health benefits.
Qualifications
• Associate or Bachelors degree (Business/Accounting preferred)
• English skills (speaking / listening / writing)
• Ability to sit at desk and work with computer in quiet environment
• Attention to detail
• Expertise in Microsoft Word (required)
• Computer skills and understanding of basic accounting (a big plus)
Additional Information
Starting date is as soon as possible. All your information will be kept confidential according to EEO guidelines.

Apply