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Part Time Help Desk Jobs in Rochester, NY (NOW HIRING)

Office Admin

Pittsford, NY

$17 - $23.50/hr

Administrative help Handle phone calls Respond to emails Edit and clean up Word documents Client ... growth opportunities This is a part-time position and does not offer health benefits

Office Admin

Pittsford, NY · On-site

$17 - $23.50/hr

The key elements of are: • Administrative help • Handle phone calls • Respond to emails • ... growth opportunities This is a part-time position and does not offer health benefits

PRN PSR

Pavilion, NY · On-site

$16.50 - $21/hr

Greets customers in prompt, courteous, and helpful manner. * Verifies patient information and ... Maintains clean, orderly front desk and waiting area. * PARs with PAR/Clinical access to the ...

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Part Time Help Desk information

See Rochester, NY salary details

$10

$20

$32

How much do part time help desk jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for part time help desk in Rochester, NY is $20.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Help Desk professional, and why are they important?

To thrive as a Part Time Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and often an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage multiple requests. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are some common challenges faced by part-time help desk staff, and how can they effectively manage them?

Part-time help desk staff often face challenges such as balancing fluctuating workloads, quickly adapting to rapidly changing technical issues, and staying updated on company processes with limited hours. Effective time management, proactive communication with full-time team members, and leveraging knowledge bases can help overcome these hurdles. Additionally, maintaining detailed notes and regularly participating in team meetings or training sessions, even on a flexible schedule, can ensure continuity and provide better support to end-users.

What is the difference between Part Time Help Desk vs Part Time IT Support Specialist?

AspectPart Time Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentOffice or remote, customer-facingOffice, remote, or on-site, technical troubleshooting
Employer UsageHelp desk teams, MSPs, corporate ITIT departments, service providers, tech companies
Search & Comparison IntentYesYes

Both roles involve technical support, troubleshooting, and customer service. The Part Time Help Desk typically focuses on basic user issues and ticket management, while the Part Time IT Support Specialist may handle more complex technical problems and system maintenance. The roles often overlap but differ in technical depth and scope.

What are part time help desk jobs?

Part time help desk jobs involve providing technical support and assistance to customers or employees, but on a reduced hours schedule compared to full-time positions. Individuals in these roles help troubleshoot and resolve issues related to computers, software, networks, or other technology, either over the phone, via email, or in person. Part time help desk positions are ideal for students, those seeking flexible work, or individuals balancing other commitments. They require good communication skills, basic technical proficiency, and a customer-oriented attitude.
What are the most commonly searched types of Help Desk jobs in Rochester, NY? The most popular types of Help Desk jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Part Time Help Desk jobs? Cities near Rochester, NY with the most Part Time Help Desk job openings:
Infographic showing various Part Time Help Desk job openings in Rochester, NY as of June 2026, with employment types broken down into 1% As Needed, 60% Full Time, 33% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,778 per year, or $20.6 per hour.
Medical Receptionist/Tech-PT

Medical Receptionist/Tech-PT

Mendon Pediatrics, PLLC

Mendon, NY • On-site

$19 - $20/hr

Part-time

Medical, Retirement, PTO

Posted 29 days ago


Job description

Pay: $19.00 - $20.00 per hour
Job description:

We are hiring one part- time employee for our busy pediatric office. Hours are 745am-5 pm varied days of the week and rotating Saturdays once a month with the hours of 7:45-12:30. Medent experience is very helpful. One year experience as a medical receptionist/tech is a must. Please email all resumes and references.
Summary
As a Medical Receptionist/tech, you will be a vital part of our healthcare team, providing essential medical administrative support and exceptional patient service. Your core skills in medical administrative support, computer proficiency, and front desk operations will be instrumental in managing patient appointments, handling inquiries, and ensuring smooth office operations. With premium skills in EMR systems like MEDENT and a strong understanding of medical terminology, you will accurately maintain patient records and uphold confidentiality standards. Your relevant skills in customer service and multi-line phone systems will further enhance the quality of care we provide to our patients. Join us in delivering efficient and compassionate healthcare services in a dynamic medical office setting.
Job Type: Part-Time
Benefits:
  • Paid sick time
  • Paid time off
  • 401K with matching
  • Medical Insurance
Experience:
  • Medical tech/receptionist: 1 year (Required)
Work Location: In person