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Part Time Help Desk Jobs in Rochester, NY (NOW HIRING)

The University of Kansas Health System

PRN PSR

Pavilion, NY · On-site

$16.50 - $21/hr

Greets customers in prompt, courteous, and helpful manner. * Verifies patient information and ... Maintains clean, orderly front desk and waiting area. * PARs with PAR/Clinical access to the ...

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All JobsPart Time Help Desk JobsPart Time Help Desk Jobs in Rochester, NY

Part Time Help Desk information

See Rochester, NY salary details

$10

$20

$32

How much do part time help desk jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for part time help desk in Rochester, NY is $20.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Help Desk professional, and why are they important?

To thrive as a Part Time Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and often an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage multiple requests. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are some common challenges faced by part-time help desk staff, and how can they effectively manage them?

Part-time help desk staff often face challenges such as balancing fluctuating workloads, quickly adapting to rapidly changing technical issues, and staying updated on company processes with limited hours. Effective time management, proactive communication with full-time team members, and leveraging knowledge bases can help overcome these hurdles. Additionally, maintaining detailed notes and regularly participating in team meetings or training sessions, even on a flexible schedule, can ensure continuity and provide better support to end-users.

What is the difference between Part Time Help Desk vs Part Time IT Support Specialist?

AspectPart Time Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentOffice or remote, customer-facingOffice, remote, or on-site, technical troubleshooting
Employer UsageHelp desk teams, MSPs, corporate ITIT departments, service providers, tech companies
Search & Comparison IntentYesYes

Both roles involve technical support, troubleshooting, and customer service. The Part Time Help Desk typically focuses on basic user issues and ticket management, while the Part Time IT Support Specialist may handle more complex technical problems and system maintenance. The roles often overlap but differ in technical depth and scope.

What are part time help desk jobs?

Part time help desk jobs involve providing technical support and assistance to customers or employees, but on a reduced hours schedule compared to full-time positions. Individuals in these roles help troubleshoot and resolve issues related to computers, software, networks, or other technology, either over the phone, via email, or in person. Part time help desk positions are ideal for students, those seeking flexible work, or individuals balancing other commitments. They require good communication skills, basic technical proficiency, and a customer-oriented attitude.
What are the most commonly searched types of Help Desk jobs in Rochester, NY? The most popular types of Help Desk jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Part Time Help Desk jobs? Cities near Rochester, NY with the most Part Time Help Desk job openings:
Part Time Help Desk jobs near you
Infographic showing various Part Time Help Desk job openings in Rochester, NY as of June 2026, with employment types broken down into 2% As Needed, 34% Full Time, 60% Part Time, 2% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,778 per year, or $20.6 per hour.
Rooms Manager, The Westin Buffalo

Rooms Manager, The Westin Buffalo

Delaware North

Fairport, NY

$62K - $78K/yr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Delaware North rating

5.9

Company rating: 5.9 out of 10

Delaware North

Based on 152 frontline employees who took The Breakroom Quiz

6.1

Company rating compared to similar companies: 6.1 out of 10

Caterers average

Based on 2,587 frontline employees who took The Breakroom Quiz

The best things about working at Delaware North

  • 77%

    77% say they have respectful managers

    say they have respectful managers

  • 74%

    74% say their health insurance is affordable

    say their health insurance is affordable

  • 72%

    72% say they enjoy their job

    say they enjoy their job

Featured by Delaware North, based on 152 Breakroom Quiz responses from their frontline employees

Job description

The opportunity

Delaware North Parks and Resorts is seeking a Rooms Manager to join our team at The Westin Buffalo in Buffalo, New York. In this role, you will co‑lead and support both the Front Desk and Housekeeping teams to ensure an exceptional guest experience from arrival to departure.

As the Rooms Manager, you will oversee daily operations in a fast‑paced environment, ensuring all guest rooms are cleaned, inspected, and ready for arrivals. You will manage and guide front desk operations, including welcoming guests, handling check‑in and check‑out processes, and resolving guest inquiries with professionalism and warmth. Strong organization, a personable demeanor, and the ability to multitask are essential.

If you’re seeking a dynamic role with opportunities for growth and leadership, apply today and become part of our dedicated hospitality team.

Pay

Minimum – Anticipated Maximum Base Salary: $62,354 - $78,300 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match 
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts
What will you do?
  • Co-Lead and manage a team of Housekeepers and Front Desk Associates, including hiring, training, scheduling, and performance management and evaluation
  • Maintain an inventory of supplies; order and distribute supplies and equipment
  • Ensure that all reports, orders, and projects are completed daily &weekly as per deadline
  • Monitor and control expenses and payroll, while ensuring proper staffing are in place
  • Conduct housekeeping inspections and take corrective action as needed
  • Drive a company vehicle as needed
  • All other tasks that are assigned as per role responsibilites 
More about you
  • Bachelor's Degree in hospitality or similar is strongly preferred but not mandatory
  • Minimum three years of hotel operations experience, including front desk and housekeeping, required
  • Working knowledge of various cleaning utensils, dryers, washers, tools, fixtures, and cleaning solvents
  • Ability to work varied shifts, including nights, weekends, and some holidays, is required
  • Must have a valid driver's license
  • Proficient computer skills, including Word, Outlook & Excel
Physical requirements
  • Frequent standing, walking, climbing of stairs, bending, stooping, reaching, kneeling, and carrying; use of hands to operate cleaning equipment and complete scrubbing/washing duties
  • Occasionally required to lift and/or move up to 50 pounds
  • Visual acuity is sufficient to inspect the cleanliness of rooms and surfaces
Shift details

Days
Evenings
Holidays
Weekends

Who we are

Delaware North operates the Westin Buffalo, situated within the company’s global headquarters building in Buffalo, New York. The luxury lifestyle hotel offers well-appointed guest rooms, a state-of-the-art fitness center, complimentary Wi-Fi, and two signature onsite restaurants, Patina 250 and Jake’s Café. Delaware North operates this top-rated, AAA Four Diamond hotel, dating back to 2019. Team members employed at the Westin Buffalo receive Marriott travel discounts world-wide.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.


$62,354 - $78,300 / year

Working at Delaware North

Perks for frontline workers

From Delaware North, via Breakroom

  • Flexible work schedules for all team members

  • Weekly pay for hourly team members

  • Referral bonuses for eligible roles

  • Training and development for all team members

  • Employee assistance program for eligible team members

  • Health, vision and dental insurance for eligible team members

  • 401(k) with up to 4% company match for eligible team members

  • Paid time off and holidays for eligible team members

  • Performance bonuses for eligible team members

  • Paid parental bonding leave for eligible team members

  • Employee discounts (varies by location) for eligible team members

What to expect from working at Delaware North

From Delaware North

About Delaware North, in their own words

From Delaware North

Delaware North is a global leader in the hospitality and entertainment industry. We annually serve more than a half-billion guests across three continents, including at high-profile sports venues, national parks, restaurants, resorts, and casinos. Building on more than a century of partnerships and a commitment to local communities and sustainability, our vision is to delight guests by creating the world’s best experiences today, while reimagining tomorrow.

Delaware North team members are the heart and soul of our business, creating unforgettable guest experiences every day — from the first tee as the official catering partner of the PGA of America Championships and domestic Ryder Cup, to a first-class meal at a dream Disney® location. We proudly offer countless growth and learning opportunities, guided by top-tier hospitality mentors.

Find connection, purpose, and growth at Delaware North.

Company values

From Delaware North

  • Lean Forward: we are innovative creators who continually reimagine what’s next
  • Come Together: we work collaboratively with each other and believe in the power of partnership
  • Stand Up: we lead by example, own our decisions and take initiative
  • Do Right: we value integrity and always do the right thing, especially when no one is looking
  • Think Guest: the guest experience is at the heart of everything we do

What Delaware North employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Delaware North logo

About Delaware North

Sourced by ZipRecruiter

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Buffalo, NY, US

Social media

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