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Part Time Help Desk Jobs in Baltimore, MD (NOW HIRING)

Royale Company

Concierge (Baltimore,MD)

Baltimore, MD · On-site

$17 - $20/hr

... reserving cabs, helping guests) * General upkeep of the front desk area Qualities we look for ... Competitive pay of $17-$20/hr * Part-time schedules available Schedule: * Weekend Position - ONLY ...

NovaCare Rehabilitation

Office Assistant

Annapolis, MD · On-site

$15 - $16/hr

... and assist front desk staff with administrative tasks. Why Join Us: Part time positions are ... Help to maintain a positive patient experience and safe treatment environment by assisting the ...

Select Medical

Office Assistant

Annapolis, MD · On-site

$15 - $16/hr

... and assist front desk staff with administrative tasks. Why Join Us: Part time positions are ... Help to maintain a positive patient experience and safe treatment environment by assisting the ...

NovaCare Rehabilitation

Office Assistant

Annapolis, MD · On-site

$15 - $16/hr

... and assist front desk staff with administrative tasks. Why Join Us: Part time positions are ... Help to maintain a positive patient experience and safe treatment environment by assisting the ...

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All JobsHelp Desk JobsPart Time Help Desk JobsPart Time Help Desk Jobs in Baltimore, MD

Part Time Help Desk information

See Baltimore, MD salary details

$10

$20

$32

How much do part time help desk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for part time help desk in Baltimore, MD is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $22.93 per hour, depending on experience, location, and employer.

What is a part time help desk job?

Part time help desk jobs involve providing technical support and assistance to customers or employees, but on a reduced hours schedule compared to full-time positions. Individuals in these roles help troubleshoot and resolve issues related to computers, software, networks, or other technology, either over the phone, via email, or in person. Part time help desk positions are ideal for students, those seeking flexible work, or individuals balancing other commitments. They require good communication skills, basic technical proficiency, and a customer-oriented attitude.

What are the key skills and qualifications needed to thrive as a part time help desk professional, and why are they important?

To thrive as a Part Time Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and often an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage multiple requests. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are some common challenges faced by part-time help desk staff, and how can they effectively manage them?

Part-time help desk staff often face challenges such as balancing fluctuating workloads, quickly adapting to rapidly changing technical issues, and staying updated on company processes with limited hours. Effective time management, proactive communication with full-time team members, and leveraging knowledge bases can help overcome these hurdles. Additionally, maintaining detailed notes and regularly participating in team meetings or training sessions, even on a flexible schedule, can ensure continuity and provide better support to end-users.

What is the difference between Part Time Help Desk vs Part Time IT Support Specialist?

AspectPart Time Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentOffice or remote, customer-facingOffice, remote, or on-site, technical troubleshooting
Employer UsageHelp desk teams, MSPs, corporate ITIT departments, service providers, tech companies
Search & Comparison IntentYesYes

Both roles involve technical support, troubleshooting, and customer service. The Part Time Help Desk typically focuses on basic user issues and ticket management, while the Part Time IT Support Specialist may handle more complex technical problems and system maintenance. The roles often overlap but differ in technical depth and scope.

What are the most commonly searched types of Help Desk jobs in Baltimore, MD?

The most popular types of Help Desk jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Part Time Help Desk jobs?

Cities near Baltimore, MD with the most Part Time Help Desk job openings:

Part Time Help Desk jobs near you
Infographic showing various Part Time Help Desk job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $43,080 per year, or $20.7 per hour.

Front Desk Receptionist

Ellicott City Nursing and Rehab Center

Ellicott City, MD • On-site

$15 - $19.25/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Part-Time ReceptionistEllicott City Healthcare Center

Ellicott City, MD

Ellicott City Healthcare Center is seeking a friendly, professional, and dependable Part-Time Receptionist to join our team. The ideal candidate will possess excellent customer service skills, a positive attitude, and the flexibility to work additional shifts as needed to support facility operations.

As the first point of contact for visitors, residents, families, vendors, and staff, the Receptionist plays an important role in creating a welcoming and professional environment.

Responsibilities

  • Greet and assist visitors, residents, families, and guests in a courteous manner

  • Answer and direct incoming phone calls promptly and professionally

  • Manage visitor sign-in procedures and ensure compliance with facility protocols

  • Receive, sort, and distribute incoming mail and deliveries

  • Provide administrative support to departments as needed

  • Maintain reception area in a clean and organized manner

  • Assist with filing, copying, data entry, and other clerical duties

  • Respond appropriately to resident, family, and visitor inquiries

  • Support facility communications and special projects as assigned

Qualifications

  • High school diploma or equivalent required

  • Previous receptionist, customer service, healthcare, or administrative experience preferred

  • Strong verbal and written communication skills

  • Proficiency with Microsoft Office applications, including Word, Outlook, and Excel

  • Ability to multitask and work in a fast-paced environment

  • Professional appearance and demeanor

  • Strong organizational skills and attention to detail

Schedule

  • Part-time position

  • Weekend and holiday availability may be required

  • Open availability preferred with the ability to pick up additional shifts as needed

  • Flexible scheduling opportunities available

Benefits

  • Competitive pay based on experience

  • Supportive and team-oriented work environment

  • Opportunity to gain experience in the healthcare industry

  • Employee recognition programs

  • Career growth opportunities within our organization

Apply Today

If you are a customer service-oriented professional who enjoys helping others and thrives in a healthcare setting, we encourage you to apply and become part of the Ellicott City Healthcare Center family.

Ellicott City Healthcare Center is an Equal Opportunity Employer and values diversity in the workplace.