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Part Time Help Desk Jobs in Baltimore, MD (NOW HIRING)

ISI Elite Training

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Front Desk Sales Associate

Owings Mills, MD · On-site

$15/hr

... part time, or full time, fitness front desk sales associate (sales lead) who loves to compete and ... Desires to live your best life and help others live theirCompetitive and achieve exceptional ...

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Part Time Help Desk information

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How much do part time help desk jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for part time help desk in Baltimore, MD is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $22.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a part time help desk professional, and why are they important?

To thrive as a Part Time Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and often an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage multiple requests. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are some common challenges faced by part-time help desk staff, and how can they effectively manage them?

Part-time help desk staff often face challenges such as balancing fluctuating workloads, quickly adapting to rapidly changing technical issues, and staying updated on company processes with limited hours. Effective time management, proactive communication with full-time team members, and leveraging knowledge bases can help overcome these hurdles. Additionally, maintaining detailed notes and regularly participating in team meetings or training sessions, even on a flexible schedule, can ensure continuity and provide better support to end-users.

What is the difference between Part Time Help Desk vs Part Time IT Support Specialist?

AspectPart Time Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentOffice or remote, customer-facingOffice, remote, or on-site, technical troubleshooting
Employer UsageHelp desk teams, MSPs, corporate ITIT departments, service providers, tech companies
Search & Comparison IntentYesYes

Both roles involve technical support, troubleshooting, and customer service. The Part Time Help Desk typically focuses on basic user issues and ticket management, while the Part Time IT Support Specialist may handle more complex technical problems and system maintenance. The roles often overlap but differ in technical depth and scope.

What is a part time help desk job?

Part time help desk jobs involve providing technical support and assistance to customers or employees, but on a reduced hours schedule compared to full-time positions. Individuals in these roles help troubleshoot and resolve issues related to computers, software, networks, or other technology, either over the phone, via email, or in person. Part time help desk positions are ideal for students, those seeking flexible work, or individuals balancing other commitments. They require good communication skills, basic technical proficiency, and a customer-oriented attitude.
What are the most commonly searched types of Help Desk jobs in Baltimore, MD? The most popular types of Help Desk jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Part Time Help Desk jobs? Cities near Baltimore, MD with the most Part Time Help Desk job openings:
Part Time Help Desk jobs near you
Infographic showing various Part Time Help Desk job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,080 per year, or $20.7 per hour.

Front Desk Sales Associate

ISI Elite Training

Owings Mills, MD • On-site

$15/hr

Part-time

Retirement, PTO

Re-posted 27 days ago

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Job description

***** This is a weekday, early morning job. *****

ISI® Elite Training is an emerging fitness franchise concept currently open, developing, and franchising nationally. Our 5 year vision is to have 400 locations in 40 states with over 80,000 members. We have been recognized by Entrepreneur & INC 5000 as a top emerging franchise in 2022; and Entrepreneur 500 in 2023.


ISI® Elite Training - Owings Mills, MD, 10200 Grand Central Ave, #107, Owings Mills, MD 21117 is looking for a part time, or full time, fitness front desk sales associate (sales lead) who loves to compete and win as a team. The SALES LEAD will spread the word about our options and solutions to achieve members’ fitness goals. You are motivated and driven to embody the values of:

  • Play as a TEAM.
  • Do the RIGHT thing.
  • Go the EXTRA mile.

High Performing ISI® Elite Training Sales Lead:

  • Fun, positive, detail oriented person who can talk to anyone
  • Desires to live your best life and help others live theirCompetitive and achieve exceptional results
  • Team player who wants to work for a world class organization
  • Loves providing a first class experience for member
  • Solution-oriented and problem-solving mindsetPassionate about fitness and helping others reach their fitness goals.

At ISI® Elite Training, you will raise awareness of our high energy facility, and build relationships with members and the community in order to help create a strong member base. You will be responsible for making sure our member experience is always first class.


Responsibilities & Job Duties of a Sales Lead:

  • Deliver and smash membership sales goals
  • Consistently, create a welcoming and engaging initial, first moment experience for our member
  • Educate prospective members to our dynamic workout solutions for their needs
  • Help current members get the most out of their ISI® membership and achieve their goals
  • Introduce ISI® to, win over, and build relationships with our community
  • Maintains an organized and clean lobby, front desk area
  • Responds immediately to members’ and prospective members’ requests, inquiries and concerns
  • Executes daily facility sales checklists. Accurately follows facilities’ pre/during/post shift activities
  • Support retail sales
  • Responsible for processing accurate credit card transactions
  • Conducts telephone inquiries, follow-up calls and member care calls. Maintains accurate records using brand sales systems
  • Participate in monthly staff meetings; and facility team huddles and meetings. Attend all relevant and mandatory training meetings.

Requirements and Qualities in a Sales Lead:

  • High school diploma
  • Outgoing, people person. Energized being around others
  • Excellent customer service skills. Previous sales or customer service experience working in a quota-driven structure highly preferred
  • Demonstrate pattern of increasing responsibilities and impact
  • Responsible. Goal and/or quota delivery achievement
  • Showcase history of thriving in team environment
  • Willingness to work flexible hours

Perks & Benefit

  • Passionate, collaborative work atmosphere
  • Workout for free
  • Fitness casual dress-code
  • Ongoing empowerment, leadership and sales training
  • Investment in your personal development utilizing world class MBTI & StrengthsFinder tools
  • Participation in facility performance based bonus program
  • Discount on retail items
  • Part time: paid sick time, 401k.

If you are passionate about fitness, love crushing goals as a team, and want to help us impact lives in our community— we would love to hear from YOU! More specific job duties and requirements can be provided by the Assistant Facility Manager and/or Facility Manager if you are selected to move forward in the interview process.

Please submit your resume and cover letter stating why this is the position for you!

Company Description

ISI® Elite Training is an emerging fitness franchise concept currently open, developing, and franchising nationally. Our 5 year vision is to have 400 locations in 40 states with over 80,000 members. We have been recognized by Entrepreneur & INC 5000 as a top emerging franchise in 2022; and Entrepreneur 500 in 2023.