2

Part Time Help Desk Jobs in Ohio (NOW HIRING)

Front Desk Coordinator

Grove City, OH

$15.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... Part Time | Day Shift | Infusion Center-Based We're looking for a Front Desk Coordinator with more than just a friendly face - we're looking for a calm, capable operations pro who's ready to help ...

Front Desk Coordinator

Grove City, OH

$15.25 - $19.75/hr

... Part Time | Day Shift | Infusion Center-Based We're looking for a Front Desk Coordinator with more than just a friendly face -- we're looking for a calm, capable operations pro who's ready to help ...

Front Desk Coordinator

Grove City, OH · On-site

$15.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... Part Time | Day Shift | Infusion Center-Based We're looking for a Front Desk Coordinator with more than just a friendly face - we're looking for a calm, capable operations pro who's ready to help ...

Receptionist

Ashtabula, OH · On-site

$14.25 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ravenwood Health is hiring both a Full Time and Part Time Receptionist due to our recent merger. At ... Ravenwood Health is looking for a receptionist to help manage our front desk, perform a variety of ...

Showing results 21-40

Part Time Help Desk information

What are the key skills and qualifications needed to thrive as a part time help desk professional, and why are they important?

To thrive as a Part Time Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and often an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage multiple requests. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are some common challenges faced by part-time help desk staff, and how can they effectively manage them?

Part-time help desk staff often face challenges such as balancing fluctuating workloads, quickly adapting to rapidly changing technical issues, and staying updated on company processes with limited hours. Effective time management, proactive communication with full-time team members, and leveraging knowledge bases can help overcome these hurdles. Additionally, maintaining detailed notes and regularly participating in team meetings or training sessions, even on a flexible schedule, can ensure continuity and provide better support to end-users.

What is the difference between Part Time Help Desk vs Part Time IT Support Specialist?

AspectPart Time Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentOffice or remote, customer-facingOffice, remote, or on-site, technical troubleshooting
Employer UsageHelp desk teams, MSPs, corporate ITIT departments, service providers, tech companies
Search & Comparison IntentYesYes

Both roles involve technical support, troubleshooting, and customer service. The Part Time Help Desk typically focuses on basic user issues and ticket management, while the Part Time IT Support Specialist may handle more complex technical problems and system maintenance. The roles often overlap but differ in technical depth and scope.

What is a part time help desk job?

Part time help desk jobs involve providing technical support and assistance to customers or employees, but on a reduced hours schedule compared to full-time positions. Individuals in these roles help troubleshoot and resolve issues related to computers, software, networks, or other technology, either over the phone, via email, or in person. Part time help desk positions are ideal for students, those seeking flexible work, or individuals balancing other commitments. They require good communication skills, basic technical proficiency, and a customer-oriented attitude.

What are the most commonly searched types of Help Desk jobs in Ohio?

The most popular types of Help Desk jobs in Ohio are:

What cities in Ohio are hiring for Part Time Help Desk jobs?

Cities in Ohio with the most Part Time Help Desk job openings:

Infographic showing various Part Time Help Desk job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Front Desk Assistant

Best Point Education & Behavioral Health

Hamilton, OH • On-site

$16 - $18/hr

Part-time

Posted 22 days ago


Job description

Front Desk Assistant (Part-Time)3101 Dixie Highway, Hamilton, Ohio Part-Time Schedule: Monday–Friday, 3:00 PM–6:00 PM, with flexibility to cover shifts between 8:00 AM–6:00 PM as needed.

Best Point Education & Behavioral Health is seeking a professional, dependable, and customer-focused Front Desk Assistant to serve as the first point of contact for visitors, families, staff, and community partners. This role is ideal for someone who enjoys helping people, creating a welcoming environment, and supporting day-to-day office operations.

We are looking for a candidate with strong customer service skills, professionalism, and basic computer proficiency. While this position includes some clerical and administrative responsibilities, the primary focus is providing excellent front desk support and ensuring a positive experience for everyone who enters our facility.

Qualifications
  • High school diploma or equivalent required.
  • Previous experience as a receptionist, front desk assistant, customer service representative, or similar role preferred.
  • Proficiency with Microsoft Office and basic computer applications.
  • Experience using office equipment such as printers, copiers, scanners, and fax machines preferred.
  • Strong verbal and written communication skills.
  • Professional appearance and demeanor.
  • Excellent organizational skills and attention to detail.
  • Ability to remain calm, resourceful, and professional in a busy environment.
  • Demonstrated commitment to providing excellent customer service.
Primary Responsibilities
  • Greet and welcome visitors, families, and staff as soon as they arrive.
  • Direct visitors to the appropriate person, department, or location.
  • Answer incoming phone calls and provide accurate information in person, by phone, or via email.
  • Receive, sort, and distribute mail, packages, and deliveries.
  • Maintain office security by following visitor check-in procedures and building access protocols.
  • Utilize visitor management software to check in visitors and volunteers and generate visitor badges.
  • Assist with basic clerical duties including filing, data entry, copying, faxing, scanning, and preparing correspondence.
  • Maintain organized records and support office documentation needs.
  • Provide general support to program staff and administrators as needed.
  • Maintain a clean, organized, and professional reception area.
  • Support a positive customer service experience for clients, families, staff, and community partners.



Work Environment: Exposed to a combination of office, school, and mental health treatment environments. Exposed to clients with behavior problems. May be exposed to shouting and clients who are upset.

Physical demands: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: Regularly required to sit, stand, walk, bend and lift objects of up to 20 pounds.

Our Culture:

Best Point Education & Behavioral Health is Greater Cincinnati's leading nonprofit provider of education, behavioral health, therapeutic, and autism services for vulnerable children, youth, families, and caregivers. We are committed to making a meaningful impact in our community while fostering a culture of respect, collaboration, and inclusion.

Best Point Education & Behavioral Health is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected status.


Best Point logo

About Best Point

Sourced by ZipRecruiter

Industry

Offices of mental health practitioners

Company size

501 - 1,000 Employees

Headquarters location

Cincinnati, OH, US

Year founded

1864