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Part Time Help Desk Jobs in Ohio (NOW HIRING)

Art of Drawers Ohio

Apprentice

Cincinnati, OH · On-site

$45 - $60/hr

Free uniforms Job Summary Art of Drawers is looking for part-time installation partners who know ... We have a team of local installers to coach as well as a national help desk for further assistance ...

IVX Health

Front Desk Coordinator

Grove City, OH

$15.25 - $19.75/hr

... Part Time | Day Shift | Infusion Center-Based We're looking for a Front Desk Coordinator with more than just a friendly face -- we're looking for a calm, capable operations pro who's ready to help ...

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All JobsHelp Desk JobsPart Time Help Desk JobsPart Time Help Desk Jobs in Ohio

Part Time Help Desk information

What are the key skills and qualifications needed to thrive as a part time help desk professional, and why are they important?

To thrive as a Part Time Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and often an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage multiple requests. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are some common challenges faced by part-time help desk staff, and how can they effectively manage them?

Part-time help desk staff often face challenges such as balancing fluctuating workloads, quickly adapting to rapidly changing technical issues, and staying updated on company processes with limited hours. Effective time management, proactive communication with full-time team members, and leveraging knowledge bases can help overcome these hurdles. Additionally, maintaining detailed notes and regularly participating in team meetings or training sessions, even on a flexible schedule, can ensure continuity and provide better support to end-users.

What is the difference between Part Time Help Desk vs Part Time IT Support Specialist?

AspectPart Time Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentOffice or remote, customer-facingOffice, remote, or on-site, technical troubleshooting
Employer UsageHelp desk teams, MSPs, corporate ITIT departments, service providers, tech companies
Search & Comparison IntentYesYes

Both roles involve technical support, troubleshooting, and customer service. The Part Time Help Desk typically focuses on basic user issues and ticket management, while the Part Time IT Support Specialist may handle more complex technical problems and system maintenance. The roles often overlap but differ in technical depth and scope.

What is a part time help desk job?

Part time help desk jobs involve providing technical support and assistance to customers or employees, but on a reduced hours schedule compared to full-time positions. Individuals in these roles help troubleshoot and resolve issues related to computers, software, networks, or other technology, either over the phone, via email, or in person. Part time help desk positions are ideal for students, those seeking flexible work, or individuals balancing other commitments. They require good communication skills, basic technical proficiency, and a customer-oriented attitude.
What are the most commonly searched types of Help Desk jobs in Ohio? The most popular types of Help Desk jobs in Ohio are:
What cities in Ohio are hiring for Part Time Help Desk jobs? Cities in Ohio with the most Part Time Help Desk job openings:
Part Time Help Desk jobs near you
Infographic showing various Part Time Help Desk job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.

Security Officer Front Desk Attendant

Allied Universal

Cleveland, OH

$18.54/hr

Part-time

Retirement

Posted 13 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,550 frontline employees who took The Breakroom Quiz

77th of 116 rated security

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.


Job Description

As a Security Officer Front Desk Attendant in Cleveland, OH, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a professional front desk location within the financial services industry, where you will welcome visitors, manage access, support security-related procedures, and deliver exceptional communication and customer service. In this stationary role, you will help to deter incidents through a visible presence while reflecting a caring, agile, reliable, and innovative team that puts people first and acts with integrity.

Position Type: Part Time

Pay Rate: $18.54 / Hour

Job Schedule:

DayTimeSat03:00 PM - 11:00 PMSun03:00 PM - 11:00 PM

What You'll Do:

  • Provide customer service by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a front desk location within a financial services environment.
  • Monitor lobby and reception activity, greet visitors, and help manage access control processes such as visitor check-in, badge distribution, and/or credential verification in accordance with site guidelines.
  • Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, and communicate with site contacts, employees, visitors, and/or first responders as needed.
  • Complete assigned reports, logs, and/or front desk documentation related to security-related activities, visitor activity, incidents, and/or daily operations.
  • Answer questions, provide directions, and support a professional front desk presence that may help to deter unauthorized access and/or disruptive behavior.

Minimum Requirements:

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Why Join Us:

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial Benefits: Participate in our retirement savings plan to invest in your future.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.


Requisition ID
2026-1638819

What Allied Universal employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Allied Universal logo

About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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