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Intern Help Desk Jobs in Ohio (NOW HIRING)

Columbus Crew

Crew IT Intern

Columbus, OH · On-site

$14.50 - $19.25/hr

Job Summary The Columbus Crew is seeking a tech-savvy, service-oriented Support Services Intern to ... Help desk support and event support which may include nights and weekends. * Creates technical ...

AEG

IT Intern

Columbus, OH · On-site

$14.50 - $19.25/hr

Job Summary The Columbus Crew is seeking a tech-savvy, service-oriented Support Services Intern to ... • Help desk support and event support which may include nights and weekends. • Creates ...

Columbus Crew

Crew IT Intern

Columbus, OH · On-site

$14.50 - $19.25/hr

Job Summary The Columbus Crew is seeking a tech-savvy, service-oriented Support Services Intern to ... Help desk support and event support which may include nights and weekends. * Creates technical ...

libbey

IT Internship (Part Time, Fall 2026 & Beyond)

Toledo, OH · On-site

$14.75 - $19.75/hr

In this role, the IT Intern will provide a single contact point for all Libbey locations to address ... Professionally manage help desk calls and take the necessary action to resolve customer's IT needs.

libbey

IT Internship (Part Time, Fall 2026 & Beyond)

Toledo, OH · On-site

$14.75 - $19.75/hr

In this role, the IT Intern will provide a single contact point for all Libbey locations to address ... Professionally manage help desk calls and take the necessary action to resolve customer's IT needs.

U.S Bridge

Engineer and Draftsman Intern

Cambridge, OH · On-site

Sit in on project meetings, take notes, and help organize project documentation * Spend time in the ... Willingness to spend time on the shop floor as well as at a desk * Strong communication skills and ...

U.S Bridge

Engineer and Draftsman Intern

Cambridge, OH · On-site

Sit in on project meetings, take notes, and help organize project documentation * Spend time in the ... Willingness to spend time on the shop floor as well as at a desk * Strong communication skills and ...

Hose Master LLC

Marketing Intern

Euclid, OH

$14.50 - $19.50/hr

Help develop resources, tools, and programs for the Marketing team. * Support the Customer ... Duties are primarily performed in an office environment while sitting at a desk or computer ...

Hose Master LLC

Marketing Intern

Euclid, OH · On-site

$14.50 - $19.50/hr

Help develop resources, tools, and programs for the Marketing team. * Support the Customer ... Duties are primarily performed in an office environment while sitting at a desk or computer ...

Turabify Co.

Human Resources Intern

Franklin, OH

$13.75 - $18.50/hr

You will work directly within our systems to help manage candidate pipelines, coordinate interviews ... Screen resumes for roles including Front Desk, Dental Assistants, Interns, and nonprofit positions ...

Turabify Co.

Human Resources Intern

Franklin, OH · On-site

$13.75 - $18.50/hr

You will work directly within our systems to help manage candidate pipelines, coordinate interviews ... Screen resumes for roles including Front Desk, Dental Assistants, Interns, and nonprofit positions ...

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All JobsIntern Help Desk JobsIntern Help Desk Jobs in Ohio

Intern Help Desk information

See Ohio salary details

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$16

$24

How much do intern help desk jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for intern help desk in Ohio is $16.58, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.27 per hour, depending on experience, location, and employer.

What does an intern help desk do?

An Intern Help Desk assists users with basic IT issues, such as troubleshooting computer problems, resetting passwords, and providing support for software and hardware. They work under the supervision of senior IT staff, learning to resolve common technical issues and escalate more complex problems when necessary. This role provides valuable hands-on experience in IT support and customer service, helping interns develop problem-solving and communication skills that are essential for a career in information technology.

What kinds of technical issues will I typically handle as an intern help desk, and how much autonomy will I have in resolving them?

As an Intern Help Desk, you'll commonly assist users with issues such as password resets, software installation, basic troubleshooting of hardware and software, and network connectivity problems. Most organizations provide clear protocols and escalation paths, so you'll often start with straightforward tasks under supervision and gradually take on more complex issues as you gain confidence and experience. You'll collaborate closely with full-time IT staff, learning from their expertise, and you'll usually have access to documentation and ticketing systems to track your work. This structure supports skill development while ensuring that users receive prompt, accurate support.

What are the key skills and qualifications needed to thrive as an intern help desk, and why are they important?

To thrive as an Intern Help Desk, you need a basic understanding of computer hardware, software troubleshooting, and excellent problem-solving abilities, often supported by coursework in IT or computer science. Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically expected. Strong communication, patience, and a customer-focused attitude help interns excel in supporting users and resolving technical issues. These skills ensure efficient and effective technical support, contributing to overall organizational productivity and user satisfaction.

What is the difference between Intern Help Desk vs Help Desk Technician?

AspectIntern Help DeskHelp Desk Technician
CredentialsTypically pursuing or recently completed relevant education; no formal certification requiredOften required to have certifications like CompTIA A+ or similar
Work EnvironmentEntry-level, training-focused, often in educational or corporate settingsOperational, troubleshooting, and support-focused in various industries
Employer UsageInternships offered by companies for training and experienceFull-time or part-time support roles in organizations
Search & Comparison IntentLearning about entry-level IT support rolesUnderstanding professional support technician roles

Intern Help Desk roles are designed for students or newcomers gaining initial experience, often with less formal certification. Help Desk Technicians are more experienced, with certifications and responsibilities for resolving technical issues. The internship provides training, while the technician role involves active support and troubleshooting in a professional setting.

What are the most commonly searched types of Help Desk jobs in Ohio?

The most popular types of Help Desk jobs in Ohio are:

What cities in Ohio are hiring for Intern Help Desk jobs?

Cities in Ohio with the most Intern Help Desk job openings:

Intern Help Desk jobs near you
Infographic showing various Intern Help Desk job openings in Ohio as of August 2026, with employment types broken down into 25% Internship, 50% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,477 per year, or $16.6 per hour.

Paid Senior Support Desk Technician Intern

Butler County Area Application Consortium

Hamilton, OH

$15/hr

Internship

Posted 14 days ago

Job description

| POSITION                                         Paid Senior Support Desk Technician Intern
| LOCATION                                        D Russel Lee Building
| GENERAL DESCRIPTION             
The Senior Support Desk Technician must have previous experience working on the student-run support desk. The Senior Technician is expected to provide leadership and direction for the desk as a whole, including:




  • being a role model for all other desk staff.

  • creating written and video documentation for use by the desk staff.

  • reviewing processes and procedures and providing input to the Butler Tech IT team.

  • reviewing tickets created by the desk staff and identifying errors and communicating correct process to relevant staff.

  • encouraging junior staff to step out of their comfort zone in providing excellent service for BT.

  • occasionally participating in IT Department staff meetings to provide updates and receive feedback.

The Student Support Desk is designed to be a student-run, student-managed function with minimal oversight from Butler Tech staff. The desk is expected to operate as part of the Butler Tech IT department, however, with full access to the rest of the staff and fully utilizing the same tools as the rest of the department.

Students will be provided with Butler Tech shirts and a set of computer tools which they will be allowed to keep upon completion of their internship.

Interns are expected to work between 8 and 20 hours a week. A schedule will be worked out at the start of the internship between the student, the counseling office and IT staff. 

Internships run from September to April.
| QUALIFICATIONS

  • Current Fairfield Township Campus student in one of the following programs:

    • IT,

    • Engineering,

    • Digital/Emerging Media, or

    • Business;

  • At least 1 year of previous Support Desk Intern experience;

  • Basic knowledge of computer hardware, software, and networking relevant to the position; 

  • Strong oral and written communication skills; 

  • Ability to follow instructions and work as part of a team;

  • Strong work ethic and a positive attitude;

  • Ability to provide customer service, document progress, organize, prioritize, problem-solve, think critically, and exercise professional judgement;

  • Satisfactory attendance and discipline record.


| APPLICATION DEADLINE            Until Filled 
| RATE OF PAY                                $15/hour
| APPLY TO                                     Butler Tech Careers






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