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Part Time Customer Support Jobs in Tennessee (NOW HIRING)

Carmax

$15.50 - $23.30/hr

You'll act as a trusted guide, supporting customers through every step of their car-buying and ... In Washington, part-time Associates receive sick leave consistent with state law. Part-time ...

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Part Time Customer Support information

What is a part time customer support?

A Part Time Customer Support job involves assisting customers with their inquiries, concerns, or issues regarding a company's products or services, usually via phone, email, or chat. The role is performed for fewer hours per week than a full-time position, offering flexibility for students, parents, or those seeking supplemental income. Responsibilities typically include answering questions, processing orders or returns, resolving complaints, and providing information about products or services. Strong communication skills, patience, and problem-solving abilities are important for success in this role. Schedules may vary and can include evenings or weekends depending on employer needs.

What are the key skills and qualifications needed to thrive as a part time customer support representative?

To thrive as a Part Time Customer Support representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability are standout soft skills in this role. These skills and qualities ensure customers receive timely, effective assistance, which is crucial for maintaining satisfaction and loyalty.

What are some common challenges faced by part time customer support representatives, and how can they be addressed?

Part-time customer support representatives often encounter challenges such as quickly adapting to varying shift schedules, staying updated on product or policy changes, and managing high volumes of customer inquiries within limited hours. To address these, it's important to maintain clear communication with supervisors, proactively review any internal updates between shifts, and utilize available training resources. Collaborating with full-time team members and leveraging knowledge bases can also help ensure consistent and efficient support for customers.

What is the difference between Part Time Customer Support vs Part Time Sales Associate?

AspectPart Time Customer SupportPart Time Sales Associate
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; sales skills
Work EnvironmentCall centers, retail, online supportRetail stores, malls, online retail
Employer & Industry UsageCustomer service departments across various industriesRetail and merchandise stores
Common Search & Comparison IntentCustomer support roles, support job differencesSales roles, retail jobs comparison

Part Time Customer Support focuses on assisting customers with inquiries, troubleshooting, and providing service, often in call centers or online platforms. In contrast, Part Time Sales Associate emphasizes selling products, engaging customers in retail environments, and meeting sales targets. While both roles require strong communication skills, customer support centers on service, whereas sales associates focus on sales performance.

What are the most commonly searched types of Customer Support jobs in Tennessee?

The most popular types of Customer Support jobs in Tennessee are:

Part Time Customer Support jobs near you
Infographic showing various Part Time Customer Support job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Part-Time Customer Service Representative-Knoxville, TN Onsite

Edfinancial Services LLC

Knoxville, TN • On-site

$23/hr

Part-time

Medical, Dental, Vision, Life, PTO

Posted 4 days ago

EdFinancial rating

6.6

Company rating: 6.6 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

Job description

Description


Location: Knoxville, TN 

Job Type: Part Time


Starting Pay: $18.00/hour + $5.09/hour of Health and Welfare Benefit - That's over $23/hour in total value, plus growth opportunities, training, and a supportive team environment!


Start Date: October 12, 2026


Work Schedule:  9:00AM-2:00PM Monday - Friday 


About Edfinancial Services: At Edfinancial, we're more than a workplace - we're a mission-driven community helping people manage one of life's biggest investments: their education. As a leading contractor for the U.S. Department of Education, we pride ourselves on integrity, growth, and employee success.


What You'll Do: As a Customer Service Representative, you'll be the friendly, knowledgeable voice our customers depend on. You'll:

  • Handle inbound and outbound calls with professionalism and empathy.
  • Provide accurate, clear information about our products and services.
  • Resolve questions and issues quickly while maintaining compliance with federal and company guidelines.
  • Use sound judgment and strong communication skills to support each customer interaction.
  • Collaborate with your team to create a positive, high-quality work environment.

Why You'll Love Working Here at Edfinancial, we don't just talk about culture - we live it. You'll join a community that values:

  • Growth & Development: Paid training, Educational Assistance, and Leadership Development Program creating growth opportunities for advancement.
  • Great Benefits: Medical, Dental, Vision, Pet, Life and Disability Insurance, Teledoc and Employee Assistance Program (EAP)
  • Work-Life Balance: 11 paid holidays, paid vacation, sick leave, and mental health day after 6 months
  • Community: Company -sponsored clubs, fitness, reward programs, and community involvement
  • Potential to work remotely after on-site training and a minimum of 6 months of consistent job performance, subject to company policy, business needs and ongoing performance standards!

What We're Looking For:

  • Professional appearance and positive attitude
  • Strong communication and listening skills
  • Ability to deliver clear and accurate information to solve problems efficiently
  • Basic computer proficiency
  • Ability to collaborate with teammates and leaders who want to see you succeed

Mission: Edfinancial strives to provide exceptional customer-driven products and services while always doing the right thing! 

What EdFinancial employees say

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