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Part Time Customer Service Agent Jobs (NOW HIRING)

P/T Customer Service Agent - $21.34

San Jose, CA · On-site

$18.25 - $24.25/hr

... Agent: * Provide a warm, friendly welcome to all returning customers with a positive and ... Inspect vehicles for quality standards and promptly pull any that need servicing * Facilitate ...

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Part Time Customer Service Agent information

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How much do part time customer service agent jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for part time customer service agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Part Time Customer Service Agent vs Part Time Call Center Representative?

AspectPart Time Customer Service AgentPart Time Call Center Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail stores, service centers, online supportCall centers, telecommunication companies, customer support centers
Employer & Industry UsageRetail, hospitality, e-commerceTelecom, tech support, insurance
Search & Comparison IntentCustomer service roles, part-time customer supportCall center jobs, telephonic customer service

Both roles involve assisting customers, but Part Time Customer Service Agents often work face-to-face or online in retail or service environments, while Part Time Call Center Representatives primarily handle customer inquiries via phone in call centers. The required skills and credentials are similar, but the work setting differs.

How do part-time customer service agents typically balance workload and shift flexibility?

Part-time customer service agents often benefit from flexible scheduling, which can make it easier to balance work with personal commitments or other jobs. However, this flexibility may also mean adjusting to varying shift times, including evenings or weekends, depending on the employer’s needs. Clear communication with your supervisor and proactive shift planning can help manage workload expectations. Most teams use scheduling software to coordinate coverage and allow agents to swap shifts when needed, fostering a supportive team environment.

What are the key skills and qualifications needed to thrive as a Part Time Customer Service Agent, and why are they important?

To thrive as a Part Time Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude help agents build rapport and effectively resolve customer issues. These skills ensure customer satisfaction, efficient service delivery, and contribute to a positive brand reputation.

What are part time customer service agents?

Part time customer service agents are employees who assist customers with inquiries, complaints, and other service-related issues, but work fewer hours than full-time staff—typically less than 35 hours per week. Their main responsibilities include answering calls or emails, resolving problems, providing information about products or services, and ensuring customer satisfaction. Part time positions offer flexibility for those balancing other commitments, such as students or individuals seeking supplemental income. While their hours may be limited, they are still expected to deliver professional and efficient service to customers.
More about Part Time Customer Service Agent jobs
What cities are hiring for Part Time Customer Service Agent jobs? Cities with the most Part Time Customer Service Agent job openings:
What are the most commonly searched types of Customer Service Agent jobs? The most popular types of Customer Service Agent jobs are:
What states have the most Part Time Customer Service Agent jobs? States with the most job openings for Part Time Customer Service Agent jobs include:
Infographic showing various Part Time Customer Service Agent job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.
(SYR) Part-Time Customer Service Agent

(SYR) Part-Time Customer Service Agent

United Ground Express

Syracuse, NY • On-site

$16.50/hr

Part-time

PTO

Re-posted 3 days ago


United Ground Express rating

5.0

Company rating: 5.0 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

48th of 54 rated aviation services


Job description

Key responsibilities

  • Greeting passengers and providing a seamless check-in and ticketing experience
  • Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, calculate and collect any appropriate fees
  • Ensure passenger information is processed accurately and flights are sent out on time
  • Listen to passengers and resolve their issues in accordance with company policies and procedures as a result of flight interruptions
  • May work in the Baggage Service Office to track the location of baggage and handle passenger questions
  • Comfortable working with computers, mobile devices, and new technologies
  • Physical ability to stand and walk for an eight-hour shift, as well lift and handle baggage
  • Maintaining composure while managing customer challenges
  • Lift baggage, boxes, or cargo weighing up to 70 lbs. throughout your shift
  • Cleaning of the interior of the aircraft
  • Read and interpret checked baggage tags, and cargo labels
  • Prepping and securing the aircraft for the next flight
  • Use radio electronic devices to communicate with co-workers or flight crew
  • Ensure compliance with United and Federal Aviation Administration (FAA) regulations and policies

Qualifications and minimum requirements

  • Must be at least 18 years old
  • Must acquire and maintain credentials vital for the position including fingerprint clearance, local airport badging, and background check
  • Successful completion of pre-employment process which may include but not be limited to; drug screen, hearing and vision check
  • Available to work any shift; day or night, weekends, and holidays; mandatory overtime may be required based on operational need.
  • Comfortable working with computers, mobile devices, and new technologies
  • Must be able to use radio electronic devices to communicate with co-workers or flight crew
  • Must be able to read, write, fluently speak, and understand the English language
  • Must be able to carry, bend, lift and turn with bags and other items weighing up to 70 lbs.
  • Able to perform a variety of physical activities including Pushing, bending, stooping, climbing, and working in tight spaces
  • Authorized to work in the United States without sponsorship

What we provide

  • $16.50/hr
  • Competitive benefits
  • Earned Paid Time off
  • Discounted travel for you and your immediate family
  • Career advancement opportunities

United Ground Express is an equal opportunity employer. We provide equal opportunity to all employees and applicants without regard to age, citizenship, color, disability, gender identity, genetic information, national origin, pregnancy, race, religion, sexual orientation, or veteran status (or any other protected category under applicable law).

ADA Specifications

  • Ability to operate a computer to enter and retrieve data
  • Ability to utilize radio equipment for communications
  • Ability to lift up to 70lbs on a consistent basis

Ability to pass all pre-screening clearances applicable to position qualifications.

SYR Syracuse Hancock International Airport New York

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