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Part Time Customer Service Agent Jobs in Springfield, MA

Circle K

Team Member

Westfield, MA · On-site

$16.75 - $22.75/hr

Store 4707515: 1400 Russell Rd, Westfield, Massachusetts 01085 Shift Availability Evenings and Overnights Time Type Part time Customer Service Representative We want you to join our team as a ...

Circle K Stores, Inc.

Team Member

South Deerfield, MA · On-site

$16.75 - $23/hr

Store 4707509: 1 Greenfield Rd, S Deerfield, Massachusetts 01373 Shift Availability Days & Evenings Time Type Part time Customer Service Representative We want you to join our team as a Customer ...

Circle K Stores, Inc.

Team Member

Westfield, MA · On-site

$16.75 - $22.75/hr

Store 4707515: 1400 Russell Rd, Westfield, Massachusetts 01085 Shift Availability Evenings and Overnights Time Type Part time Customer Service Representative We want you to join our team as a ...

Dollar Tree

Customer Service Associate I

Hartford, CT · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 435 Franklin Ave,Hartford,Connecticut 06114-2517 25589 Family Dollar From: 16.95 To: 17

Dollartree

Customer Service Associate I

Spencer, MA · On-site

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 62 W Main St,Spencer,Massachusetts 1562 22760 Family Dollar Min: 15 Max: 15.5

Dollartree

Customer Service Associate I

Hartford, CT · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 426 Park St.,Hartford,Connecticut 06106 28966 Family Dollar From: 16.95 To: 17

Dollar Tree

Customer Service Associate I

Bloomfield, CT · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 38 Tunxis Avenue,Bloomfield,Connecticut 06002-2034 28437 Family Dollar From: 16.95 To ...

Dollartree

Customer Service Associate l

Manchester, CT

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 430 Buckland Hills Dr,Manchester,Connecticut 06042 11594 Dollar Tree From: 17 To: 17.5

Dollartree

Customer Service Associate I

Manchester, CT · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 348 Middle Turnpike West,Manchester,Connecticut 06040-3838 03168 Dollar Tree From: 17 To ...

Dollar Tree

Customer Service Associate I

Hartford, CT · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 426 Park St.,Hartford,Connecticut 06106 28966 Family Dollar From: 16.95 To: 17

Dollar Tree

Customer Service Associate I

Agawam, MA · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 17 Springfield St,Agawam,Massachusetts 01001-1521 07696 Dollar Tree Min: 15 Max: 15.5

Dollar Tree

Customer Service Associate I

Palmer, MA · On-site

$14.75 - $20.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 1581 N. Main St,Palmer,Massachusetts 01069 09352 Dollar Tree Min: 15 Max: 15.5

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All JobsCustomer Service Agent JobsPart Time Customer Service Agent JobsPart Time Customer Service Agent Jobs in Springfield, MA

Part Time Customer Service Agent information

See Springfield, MA salary details

$9

$18

$27

How much do part time customer service agent jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for part time customer service agent in Springfield, MA is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.90 per hour, depending on experience, location, and employer.

What is a part time customer service agent?

Part time customer service agents are employees who assist customers with inquiries, complaints, and other service-related issues, but work fewer hours than full-time staff—typically less than 35 hours per week. Their main responsibilities include answering calls or emails, resolving problems, providing information about products or services, and ensuring customer satisfaction. Part time positions offer flexibility for those balancing other commitments, such as students or individuals seeking supplemental income. While their hours may be limited, they are still expected to deliver professional and efficient service to customers.

What are the key skills and qualifications needed to thrive as a part time customer service agent?

To thrive as a Part Time Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude help agents build rapport and effectively resolve customer issues. These skills ensure customer satisfaction, efficient service delivery, and contribute to a positive brand reputation.

How do part time customer service agents typically balance workload and shift flexibility?

Part-time customer service agents often benefit from flexible scheduling, which can make it easier to balance work with personal commitments or other jobs. However, this flexibility may also mean adjusting to varying shift times, including evenings or weekends, depending on the employer’s needs. Clear communication with your supervisor and proactive shift planning can help manage workload expectations. Most teams use scheduling software to coordinate coverage and allow agents to swap shifts when needed, fostering a supportive team environment.

What is the difference between Part Time Customer Service Agent vs Part Time Call Center Representative?

AspectPart Time Customer Service AgentPart Time Call Center Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail stores, service centers, online supportCall centers, telecommunication companies, customer support centers
Employer & Industry UsageRetail, hospitality, e-commerceTelecom, tech support, insurance
Search & Comparison IntentCustomer service roles, part-time customer supportCall center jobs, telephonic customer service

Both roles involve assisting customers, but Part Time Customer Service Agents often work face-to-face or online in retail or service environments, while Part Time Call Center Representatives primarily handle customer inquiries via phone in call centers. The required skills and credentials are similar, but the work setting differs.

What are the most commonly searched types of Customer Service Agent jobs in Springfield, MA?

The most popular types of Customer Service Agent jobs in Springfield, MA are:

What are popular job titles related to Part Time Customer Service Agent jobs in Springfield, MA?

For Part Time Customer Service Agent jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Part Time Customer Service Agent jobs in Springfield, MA look for?

The top searched job categories for Part Time Customer Service Agent jobs in Springfield, MA are:

Part Time Customer Service Agent jobs near you
Infographic showing various Part Time Customer Service Agent job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,660 per year, or $18.1 per hour.

PT Customer Service Representative

Planet Fitness

East Granby, CT • On-site

$17/hr

Part-time

PTO

Re-posted 14 days ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 604 frontline employees who took The Breakroom Quiz

45th of 63 rated gym and leisure clubs

Job description

Part- Time: Starting at $17 per hour.

Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date. 

At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.  

  •  We Are Accountable – Self-starters who pursue excellence.
  •  We Are Driven – Problem solvers who deliver results.
  •  We Are Passionate – Positive energy with a real desire to help others.
  •  We Are Ambitious – Always learning and growing toward success.

We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!

Customer Service Representative Benefits:

  • Growth Opportunities over 90% of our management team started as an entry level team member!
  • Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
  • Shift-differential pay for select shifts
  • PTO for all employees
  • Employee Assistance Program
  • Free employee Black Card Membership

Customer Service Representative Responsibilities:

Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.

  • Answer phones in a friendly manner using information script
  • Greet members, sign up and tour new members, and log amenities.
  • Respond to member questions and concerns in a timely and professional manner
  • Process beverage or merchandise purchases through the point of sale system
  • Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
  • Provide a clean, sanitized and safe club environment.

Job Requirements:

  • Customer service experience
  • High school diploma/GED equivalent preferred
  • Must be 18 years of age or older
  • Basic computer proficiency

Physical Demands:

  • Frequent lifting, carrying, pushing, and pulling
  • Must be able to lift up to 75 lbs.
  • Will encounter cleaning chemicals during shift
  • Frequent climbing, balancing, kneeling and crouching during shift
  • Continual reaching with hands/fingers/arms during shift

What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Planet Fitness logo

About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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