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Part Time Customer Service Agent Jobs in Springfield, MA

Dollartree

Customer Service Associate

Spencer, MA

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 131 Main Street,Spencer,Massachusetts 01562 10366 Dollar Tree From: 15 To: 15.5

Dollar Tree

Customer Service Associate

Manchester, CT · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 430 Buckland Hills Dr,Manchester,Connecticut 06042 11594 Dollar Tree From: 17 To: 17.5

Fine Fettle

Dispensary Agent - Part Time

Manchester, CT · On-site

$14.25 - $16.25/hr

This unique hybrid role combines elements of customer service, sales, and inventory management ... As a Dispensary Agent, you will rotate between customer-facing and operational roles to ensure ...

Unifi

Airport Ramp Agent PT(Breeze) - BDL

Windsor, CT · On-site

$15.50 - $19/hr

M. shift Part Time Days Days of the weekShiftShift Start TimeMonday, Tuesday, Wednesday, Thursday ... M. shift Requirements and Description Unifi has decades of experience in the aviation services ...

Dollar Tree

Customer Service Associate I

Hartford, CT · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 940 S Quaker Lane,W Hartford,Connecticut 06110-1458 10440 Dollar Tree From: 17 To: 17.5

Dollartree

Customer Service Associate I

Northampton, MA · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 172 North King St,Northampton,Massachusetts 01060-1120 09148 Dollar Tree Min: 15 Max: 15 ...

Dollar Tree

Customer Service Associate I

Easthampton, MA · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 90 Union St,Easthampton,Massachusetts 1027 29219 Family Dollar Min: 15 Max: 15.5

Dollar Tree

Customer Service Associate I

Hartford, CT · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 495 Flat Bush Ave,Hartford,Connecticut 06106-3601 03583 Dollar Tree From: 17 To: 17.5

Dollar Tree

Customer Service Associate I

Hartford, CT · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 1200 Park Street,Hartford,Connecticut 06106-2259 07210 Dollar Tree From: 17 To: 17.5

Dollartree

Customer Service Associate I

Southwick, MA · On-site

$15 - $20.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 515 College Hwy,Southwick,Massachusetts 1077 07029 Dollar Tree Min: 15 Max: 15.5

Dollartree

Customer Service Associate I

Ware, MA · On-site

$15 - $20.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 162 West Street,Ware,Massachusetts 01082-1448 02050 Dollar Tree Min: 15 Max: 15.5

Dollar Tree

Customer Service Associate I

Hartford, CT · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 426 Park St.,Hartford,Connecticut 06106 28966 Family Dollar From: 16.95 To: 17

Dollar Tree

Customer Service Associate I

Springfield, MA · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 1379 Liberty St,Springfield,Massachusetts 1104 01586 Dollar Tree Min: 15 Max: 15.5

Dollar Tree

Customer Service Associate I

East Hartford, CT · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 627 Burnside Ave.,East Hartford,Connecticut 06108 31656 Family Dollar From: 16.95 To: 17

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All JobsCustomer Service Agent JobsPart Time Customer Service Agent JobsPart Time Customer Service Agent Jobs in Springfield, MA

Part Time Customer Service Agent information

See Springfield, MA salary details

$9

$18

$27

How much do part time customer service agent jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for part time customer service agent in Springfield, MA is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.90 per hour, depending on experience, location, and employer.

What is the difference between Part Time Customer Service Agent vs Part Time Call Center Representative?

AspectPart Time Customer Service AgentPart Time Call Center Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail stores, service centers, online supportCall centers, telecommunication companies, customer support centers
Employer & Industry UsageRetail, hospitality, e-commerceTelecom, tech support, insurance
Search & Comparison IntentCustomer service roles, part-time customer supportCall center jobs, telephonic customer service

Both roles involve assisting customers, but Part Time Customer Service Agents often work face-to-face or online in retail or service environments, while Part Time Call Center Representatives primarily handle customer inquiries via phone in call centers. The required skills and credentials are similar, but the work setting differs.

How do part time customer service agents typically balance workload and shift flexibility?

Part-time customer service agents often benefit from flexible scheduling, which can make it easier to balance work with personal commitments or other jobs. However, this flexibility may also mean adjusting to varying shift times, including evenings or weekends, depending on the employer’s needs. Clear communication with your supervisor and proactive shift planning can help manage workload expectations. Most teams use scheduling software to coordinate coverage and allow agents to swap shifts when needed, fostering a supportive team environment.

What are the key skills and qualifications needed to thrive as a part time customer service agent?

To thrive as a Part Time Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude help agents build rapport and effectively resolve customer issues. These skills ensure customer satisfaction, efficient service delivery, and contribute to a positive brand reputation.

What is a part time customer service agent?

Part time customer service agents are employees who assist customers with inquiries, complaints, and other service-related issues, but work fewer hours than full-time staff—typically less than 35 hours per week. Their main responsibilities include answering calls or emails, resolving problems, providing information about products or services, and ensuring customer satisfaction. Part time positions offer flexibility for those balancing other commitments, such as students or individuals seeking supplemental income. While their hours may be limited, they are still expected to deliver professional and efficient service to customers.
What are the most commonly searched types of Customer Service Agent jobs in Springfield, MA? The most popular types of Customer Service Agent jobs in Springfield, MA are:
What are popular job titles related to Part Time Customer Service Agent jobs in Springfield, MA? For Part Time Customer Service Agent jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Part Time Customer Service Agent jobs in Springfield, MA look for? The top searched job categories for Part Time Customer Service Agent jobs in Springfield, MA are:
Part Time Customer Service Agent jobs near you
Infographic showing various Part Time Customer Service Agent job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,660 per year, or $18.1 per hour.

Customer Service Associate

Dollartree

Spencer, MA

$15 - $20.75/hr

Part-time

Medical, Dental, Vision, Retirement

Re-posted 2 days ago

Dollar Tree rating

4.4

Company rating: 4.4 out of 10

Based on 2,514 frontline employees who took The Breakroom Quiz

37th of 39 rated national retailers

Job description

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

  • Assist customers with questions and recommendations

  • Manage sales transactions while working assigned cash register

  • Maintain security of cash and protect company assets

  • Keep the store well-stocked, and recover merchandise

  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

  • Other duties as assigned*

Skills and Experience:

  • High school diploma or equivalent is preferred

  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

  • Ability to follow instructions and interpret operational documents is required

  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

  • Excellent customer service and relationship management skills are required

  • Strong organizational and communication skills are required

  • Strong problem-solving and decision-making skills are required

Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

  • Employee Assistance Program

  • Retirement plans

  • Educational Assistance

  • And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time131 Main Street,Spencer,Massachusetts 0156210366Dollar Tree

From:

15

To:

15.5

What Dollar Tree employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US

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