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Temporary Customer Service Agent Jobs in Springfield, MA

iQuor

Customer Service Agent

East Hartford, CT · On-site

$16/hr

The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will ...

GEICO

Service Agent

Springfield, MA

$17 - $21.25/hr

We thrive through relentless innovation to exceed our customers' expectations while making a real ... Service Agent At GEICO, we offer a rewarding career where your ambitions are met with endless ...

GEICO

Service Agent

Springfield, MA · On-site

$17 - $21.25/hr

We thrive through relentless innovation to exceed our customers' expectations while making a real ... Service Agent At GEICO, we offer a rewarding career where your ambitions are met with endless ...

Menzies Aviation

Baggage Service Agent

Windsor Locks, CT · On-site

$16.96/hr

Role Purpose The Baggage Service Agent (BSO Agent) is responsible for assisting passengers with ... This role provides exceptional customer service while coordinating baggage tracking, documentation ...

Menzies Aviation

Baggage Service Agent

Windsor Locks, CT · On-site

$16.96/hr

Role Purpose The Baggage Service Agent (BSO Agent) is responsible for assisting passengers with ... This role provides exceptional customer service while coordinating baggage tracking, documentation ...

Framebridge

Customer Advocacy Agent, Holyoke MA

Holyoke, MA

$15.25 - $20.50/hr

Job Title Customer Advocacy Agent, Holyoke MA Customer Advocacy Agent Location: Holyoke, MA Who We ... Who You Are: * 2+ years of experience in a customer service role. * Proactive, positive, and self ...

Framebridge

Customer Advocacy Agent, Holyoke MA

Holyoke, MA · On-site

$15.25 - $20.50/hr

Job Title Customer Advocacy Agent, Holyoke MA Customer Advocacy Agent Location: Holyoke, MA Who We ... Who You Are: * 2+ years of experience in a customer service role. * Proactive, positive, and self ...

Walgreens

Customer Service Associate - Temporary

Ware, MA · On-site

$15 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate - Temporary

Holyoke, MA · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate - Temporary

Ware, MA · On-site

$15 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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Temporary Customer Service Agent information

See Springfield, MA salary details

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How much do temporary customer service agent jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for temporary customer service agent in Springfield, MA is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.90 per hour, depending on experience, location, and employer.

What are some common challenges faced by Temporary Customer Service Agents, and how can they be addressed?

Temporary Customer Service Agents often face the challenge of quickly adapting to new systems and workflows, as their assignments are typically short-term and fast-paced. It can be demanding to learn product details, company policies, and customer service protocols in a limited timeframe. Building strong communication skills and asking questions early on can help ease the transition. Temporary agents benefit from proactively seeking feedback and collaborating with permanent team members to ensure they provide consistent, high-quality support to customers.

What is a Temporary Customer Service Agent?

A Temporary Customer Service Agent is a professional hired for a limited period to assist customers with inquiries, complaints, or support requests, usually during peak seasons or to cover staff shortages. Their primary role is to ensure customer satisfaction by providing timely and helpful responses through various channels like phone, email, or chat. They often work in industries such as retail, hospitality, or call centers and may be employed directly or through staffing agencies. The position typically requires good communication skills, problem-solving abilities, and a customer-oriented attitude. Temporary agents may have the opportunity to transition to permanent roles based on performance and business needs.

How to make 2000 a week working from home?

A temporary customer service agent can potentially earn $2,000 weekly by working full-time hours, often 40 hours or more, and possibly earning overtime or bonuses. Increasing income may involve developing strong communication skills, using relevant tools like CRM software, and seeking roles with higher pay rates or performance incentives.

How much does Amazon remote customer service pay?

Amazon remote customer service agents typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work independently in a home environment.

What are the key skills and qualifications needed to thrive as a Temporary Customer Service Agent, and why are they important?

To thrive as a Temporary Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic office applications is typically required. Patience, adaptability, and a positive attitude help agents effectively handle diverse customer interactions and fast-paced environments. These skills ensure efficient issue resolution and high customer satisfaction, which are critical for business success.

What is the difference between Temporary Customer Service Agent vs Customer Service Representative?

AspectTemporary Customer Service AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, retail, or online support; short-term assignmentsCall centers, retail, or office settings; permanent or long-term roles
Employer UsageTemporary staffing agencies, seasonal rolesCompanies across industries; permanent positions
Search & Comparison IntentTemporary roles, short-term customer supportLong-term customer service careers, full-time roles

The main difference between a Temporary Customer Service Agent and a Customer Service Representative lies in the employment duration and context. Temporary Customer Service Agents typically work short-term, seasonal, or project-based roles often through staffing agencies, while Customer Service Representatives usually hold permanent, long-term positions within companies. Both roles require similar skills and training, but their employment terms and job stability differ.

What does customer service temporary mean?

A temporary customer service agent is a short-term employee hired to handle customer inquiries and support during a specific period, often to cover busy seasons, staff absences, or special projects. These roles typically do not include long-term benefits and may require quick onboarding and training. The position often involves working in call centers or retail environments and may require familiarity with customer service tools and communication skills.

What jobs pay 4000 a week without a degree?

A temporary customer service agent typically does not earn $4,000 weekly without specialized experience or bonuses. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or skilled trades, which may require certifications or extensive experience. Most jobs paying this amount usually demand specific skills, certifications, or a proven track record rather than formal education alone.
What are the most commonly searched types of Customer Service Agent jobs in Springfield, MA? The most popular types of Customer Service Agent jobs in Springfield, MA are:
What are popular job titles related to Temporary Customer Service Agent jobs in Springfield, MA? For Temporary Customer Service Agent jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Temporary Customer Service Agent jobs in Springfield, MA look for? The top searched job categories for Temporary Customer Service Agent jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Temporary Customer Service Agent jobs? Cities near Springfield, MA with the most Temporary Customer Service Agent job openings:
Temporary Customer Service Agent jobs near you

Customer Service Agent

iQuor

East Hartford, CT • On-site

$16/hr

Full-time

Posted 13 days ago

Job description

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let's get started!
Job Summary:
We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response.
Pay $16/hr
Responsibilities:
  • Answer inbound calls and greet customers with energy and enthusiasm.
  • Place outbound calls and communicate with energy and enthusiasm to customers.
  • Build lasting relationships with clients, customers, and other call center team members based on trust and reliability.
  • Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
  • Meet department productivity and quality standards.
  • Strive for first call resolution and take true ownership of customer needs and issues.
  • Communicate and follow instructions for one call customer resolution.
  • Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns.
  • Take an active role in educating customers about our clients products and services.

Skills Requirements:
  • Experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred.
  • Must have ability to work independently and in a team environment.
  • Problem solving skills.
  • Ability to maintain accuracy and production standards.
  • Predictable and consistent attendance is an essential function of this position.
  • You have the flexibility to work any shift, including nights and especially weekends.

Education Requirements:
High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required.
Physical Requirements:
Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time.
Consistent attendance is an essential function of the job.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran.

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