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Part Time Crisis Hotline Jobs (NOW HIRING)

YWCA Dayton

Shelter Navigator - Part Time

Dayton, OH · On-site

$16/hr

... a crisis hotline and/or shelter on a 24-hour per day basis. This is a part-time, varied shift position (up to 20 hours per week, Friday - Sunday), days off will vary, and the role is not a ...

YWCA Dayton

Shelter Navigator - Part Time

Dayton, OH · On-site

$16/hr

... a crisis hotline and/or shelter on a 24-hour per day basis. This is a part-time, varied shift position (up to 20 hours per week, Friday - Sunday), days off will vary, and the role is not a ...

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Part Time Crisis Hotline information

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$38

How much do part time crisis hotline jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for part time crisis hotline in the United States is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.08 per hour, depending on experience, location, and employer.

What is a part time crisis hotline worker?

Part time crisis hotline workers are individuals who provide emotional support, information, and resources to people experiencing a crisis, such as mental health emergencies, domestic violence, or suicidal thoughts. They typically work scheduled shifts covering evenings, nights, weekends, or other hours when full-time staff may not be available. These workers may answer calls, texts, or online chats, assess the caller’s situation, offer supportive listening, and connect them with appropriate services. Training is often provided to ensure they can handle sensitive situations with empathy and professionalism. Their role is crucial in helping individuals feel heard and guiding them toward safety and support.

What skills and qualifications are needed to thrive as a part time crisis hotline worker?

To thrive as a Part Time Crisis Hotline Worker, you need strong active listening, crisis intervention, and communication skills, typically supported by a relevant degree or training in mental health or social services. Familiarity with hotline call management systems, documentation software, and sometimes certifications in crisis intervention or mental health first aid are commonly required. Emotional resilience, empathy, and the ability to remain calm under pressure are standout soft skills in this role. These skills and qualities are vital for effectively supporting callers in crisis and ensuring their safety while maintaining professional boundaries.

What challenges do part time crisis hotline workers face, and how are they supported?

Part-time crisis hotline staff often encounter emotionally intense situations, high call volumes, and the need to make quick decisions under pressure. Balancing these demands with limited hours can be challenging. Most organizations provide comprehensive training, regular supervision, and access to debriefing sessions to support staff well-being. Peer support and ongoing professional development are also common, helping staff build resilience and maintain effectiveness in their roles.

What is the difference between Part Time Crisis Hotline vs Part Time Mental Health Counselor?

AspectPart Time Crisis HotlinePart Time Mental Health Counselor
Required CredentialsHigh school diploma or equivalent; training providedState licensure; master's degree in counseling or psychology
Work EnvironmentCall centers, remote or on-site, fast-pacedClinics, private practices, hospitals, more structured
Employer & IndustryNonprofits, mental health organizations, crisis centersHealthcare facilities, private practices, community health centers

Part Time Crisis Hotlines focus on providing immediate emotional support via calls, often requiring minimal formal credentials and offering flexible, fast-paced work. In contrast, Part Time Mental Health Counselors typically hold licensure and advanced degrees, working in more structured clinical settings to provide ongoing therapy. Both roles serve mental health needs but differ in qualifications, environment, and scope of work.

Do you get paid to be a part time crisis hotline worker?

Part time crisis hotline workers are typically paid for their work, with compensation varying depending on the organization and location. Some positions may be volunteer roles or stipended, but paid roles usually offer hourly wages or stipends for shift coverage. Compensation often depends on experience, training, and the specific organization’s policies.

How hard is it to become a part time crisis hotline volunteer?

Becoming a part-time crisis hotline volunteer typically involves completing an application, attending training sessions, and demonstrating strong communication and emotional resilience. Requirements vary by organization but often include background checks and a commitment to a certain number of hours per week or month.
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What states have the most Part Time Crisis Hotline jobs?

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Part Time Crisis Hotline jobs near you
Infographic showing various Part Time Crisis Hotline job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 80% Full Time, 15% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $45,018 per year, or $21.6 per hour.

Crisis Care/Respite Counselor - Crisis Care Program (Part-Time)

Lake County

Waukegan, IL • On-site

$22.83/hr

Full-time, Part-time

Re-posted 8 days ago

Job description

General Description The Counselor II is a valuable member of our Crisis Care/Respite Program. Since 1983, the Crisis Care Program has provided a 24/7 crisis line and an 8-bed, voluntary, inpatient, 24/7 respite stabilization program for clients in crisis. Since 2018, the Crisis Care Program has also provided services to Lake County residents who call 988 and is currently one of six locations in the state to do so.

To be successful in this role, we are looking for someone who can: Provide crisis/respite intervention services to clients via the crisis hotline, in-person, and clients in the inpatient residential unit. Evaluate and assess clients for level of care. Prepare and implement treatment plans with clients.

Provide therapeutic and supportive services to clients, including individual, group, and case management. Responsible for unit coverage and emergency telephone interventions. Scheduled Hours: from 16 to 24 hours a week Variety of shifts to choose from: (8-4:30pm), (4pm-12:30am) or (12:00am-8:30am) Flex as needed Rotating weekends and some on-call responsibilities.

$5.00 per hour shift differential for working hours deemed eligible for shift and weekend premium. Education/Requirements Bachelor's degree in a related field, or Bachelor's in any field and two (2) years experience, or High School diploma or GED and five (5) years of experience Must possess a valid driver's license Knowledge Skills Abilities and Education Required Behavioral Health Professional Knowledge Base Catalog: Program Coordinator, Therapist, Nurse, Staff Nurse, Psych, Mental Health, Psychology, Chemical Dependency, Group Therapy, Psychologist, Outreach, CADC, Community Service, Human Service, Lake County Health Department, Lake County, Aide, Pandemic, COVID19, Disorder, Depression, Substance Abuse, CADC, Mood Disorder; Anxiety, Anger Management; Addiction, Lake County Health Department, Waukegan, Zion, North Chicago, Round Lake Beach, Round Lake, Counselor, Medical Director, Registered Nurse, Care Giver, Crisis Care, Abuse, PSTD; CADC, OCD, Phobia, Mania, Bipolar; Group Home, Dental Hygienist, Homeless, Health Care, High School Diploma, Bachelor's Degree, Master's Degree, Panic Attack, Hallucination, Waukegan, Lake County Health Department, Psychosis, Phobia, Eating Disorder, Mental Health Assessment, Crisis Line, Hot Line. Supplemental Information As the largest human service provider in Lake County, we believe that services must be available without barriers

No residents are turned away due to the inability to pay. We believe in providing services in an environment of mutual respect, free of discrimination or bias. Whether assuring accessible and effective care, impacting policy, or assessing and monitoring risks, the Lake County Health Department and Community Health Center has been an essential part of the public health system in Lake County for 60 years.

We are looking for passionate, qualified team members who can help make a difference in our agency and, most importantly, in our community. Additional information about the Lake County Health Department, our culture, and why you should join our team can be found at https://lakecountyil.attract.neogov.com/health-department. At this time, you must live in Illinois or Wisconsin to be eligible to work at Lake County Health Department

You can find our salary grades at https://www.lakecountyil.gov/4515/Salary-Grades. For unionized positions, a list of our collective bargaining agreements can be found here: https://www.lakecountyil.gov/2686/Collective-Bargaining-Agreements. This position is represented by AFSCME Council 31

Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam. Th Lake County Health Department and Community Health Center is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sexual orientation, gender identity or gender expression, national origin, disability, veteran status, and other protected characteristics.

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