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Part Time Chat Support Jobs in Chicago, IL (NOW HIRING)

Simos

Candidate Experience Coordinator

Chicago, IL · On-site

$20.50 - $27.50/hr

... * Part Time * Full Time * Long Term * 1st Shift * 2nd Shift Job Responsibilities * Proactively engage with prospective candidates through phone, text, email, chat, and virtual recruiting platforms.

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All JobsChat Support JobsPart Time Chat Support JobsPart Time Chat Support Jobs in Chicago, IL

Part Time Chat Support information

See Chicago, IL salary details

$10

$20

$29

How much do part time chat support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for part time chat support in Chicago, IL is $20.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.78 per hour, depending on experience, location, and employer.

What are some common challenges faced by part-time chat support agents, and how can they be managed?

Part-time chat support agents often face challenges like managing multiple conversations simultaneously and adapting to varying customer inquiries. Time management and multitasking skills are essential, as agents may need to resolve issues quickly while maintaining quality service. Regular training and clear communication with supervisors can help address knowledge gaps, and most teams provide detailed resources and escalation paths for complex queries. Collaboration with full-time colleagues and team leads is also encouraged to ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive as a Part Time Chat Support representative, and why are they important?

To thrive as a Part Time Chat Support representative, you need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with live chat platforms, ticketing systems, and CRM software is often required. Patience, problem-solving abilities, and a customer-focused attitude help you excel in addressing customer concerns efficiently. These skills ensure accurate, timely, and positive interactions that are essential for maintaining customer satisfaction and loyalty.

What is the difference between Part Time Chat Support vs Part Time Customer Service Representative?

AspectPart Time Chat SupportPart Time Customer Service Representative
CredentialsBasic communication skills, sometimes technical knowledgeBasic communication skills, sometimes technical knowledge
Work EnvironmentOnline, remote chat platformsOnline or in-office, phone and email support
Industry UsageCustomer support, tech companies, e-commerceRetail, telecom, banking, and various service sectors
Search & Comparison IntentFocus on online chat roles, flexible hoursBroader customer service roles, multi-channel support

Part Time Chat Support and Part Time Customer Service Representative roles share similar skills and work environments but differ mainly in communication channels. Chat support is primarily online via live chat, while customer service reps may handle calls and emails. Both roles are common in customer-focused industries, with chat support often appealing for its flexibility and remote nature.

What are part time chat support jobs?

Part time chat support jobs involve assisting customers via online chat platforms, typically for businesses that provide products or services. Employees handle customer inquiries, resolve issues, and provide information, all through text-based conversations. These roles are often remote or office-based and usually require good communication skills, basic computer literacy, and the ability to multitask. Part time positions offer flexible hours, making them suitable for students, parents, or those seeking supplemental income.
What are the most commonly searched types of Chat Support jobs in Chicago, IL? The most popular types of Chat Support jobs in Chicago, IL are:
What are popular job titles related to Part Time Chat Support jobs in Chicago, IL? For Part Time Chat Support jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Part Time Chat Support jobs in Chicago, IL look for? The top searched job categories for Part Time Chat Support jobs in Chicago, IL are:
Part Time Chat Support jobs near you
Infographic showing various Part Time Chat Support job openings in Chicago, IL as of July 2026, with employment types broken down into 1% Locum Tenens, 58% Full Time, 7% Part Time, 33% Contract, and 1% Summer. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $41,926 per year, or $20.2 per hour.

Customer Support Specialist

Remote Talent Cloud

Chicago, IL • Remote

$20/hr

Full-time, Part-time

Posted 24 days ago

Job description

As a Customer Support Specialist, you’ll play a key role in ensuring our clients’ customers receive top-notch support. Your main responsibilities will include:

  • Responding to customer inquiries via phone, email, and/or chat
  • Providing fast, friendly, and professional assistance
  • Troubleshooting product and service issues to find optimal solutions
  • Maintaining detailed and accurate records of customer interactions
  • Staying up to date on client products, services, and policies to provide accurate information
  • Collaborating with teammates and sharing feedback to continuously improve the customer experience

Requirements

We’re looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have:

  • This is a fully remote position, but you must be located within the United States
  • Fluent in speaking, writing, and reading the English language
  • A reliable Internet connection and computer
  • A positive, professional attitude and a passion for helping others
  • The ability to work independently in a distraction-free home office
  • Previous customer support experience is a plus, but not required

Benefits

  • Fully remote: work from anywhere within the United States
  • Full-time and part-time available
  • Competitive hourly pay from $20/hr