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Part Time Call Center Jobs in Boston, MA (NOW HIRING)

The Edinburg Center

Skills Trainer

Holliston, MA

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

The Edinburg Center

Skills Trainer

Melrose, MA

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

The Edinburg Center, Inc.

Skills Trainer

Lowell, MA · On-site

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

The Edinburg Center, Inc.

Skills Trainer

Boston, MA · On-site

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

New

The Edinburg Center, Inc.

Skills Trainer

Lynnfield, MA · On-site

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

The Edinburg Center, Inc.

Skills Trainer

Melrose, MA · On-site

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

The Edinburg Center, Inc.

Skills Trainer

Billerica, MA · On-site

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

The Edinburg Center, Inc.

Skills Trainer

Hamilton, MA · On-site

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

New

The Edinburg Center, Inc.

Skills Trainer

Holliston, MA · On-site

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

Ascentria Care Alliance

Skills Trainer

Brockton, MA · On-site

$26.50 - $46/hr

Help us Build a Thriving New England! - Part Time in Brockton Ascentria Care Alliance has been transforming underserved communities for over 150 years, providing a wide range of services to children ...

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All JobsCall Center JobsPart Time Call Center JobsPart Time Call Center Jobs in Boston, MA

Part Time Call Center information

See Boston, MA salary details

$11

$19

$27

How much do part time call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for part time call center in Boston, MA is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $20.91 per hour, depending on experience, location, and employer.

What is a part time call center job?

Part-time call center jobs involve working in a customer service or support role for fewer hours than a full-time position, typically ranging from 15 to 30 hours per week. Employees answer calls, help customers with inquiries or complaints, and may also handle sales or technical support. These positions often offer flexible schedules, making them suitable for students, parents, or individuals seeking supplemental income. Part-time call center agents must have good communication skills, patience, and the ability to multitask in a fast-paced environment.

Which part time call center pay the most?

Part-time call center positions that pay the highest wages typically involve specialized skills such as technical support, sales, or bilingual communication. Compensation varies by industry, location, and company, with some roles offering hourly rates above the national average for customer service jobs. Experience and certifications can also influence pay levels in these roles.

What skills and qualifications are needed to thrive as a part time call center representative?

To thrive as a Part Time Call Center Representative, you need strong verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are crucial for providing efficient, positive customer experiences and maintaining productivity in a fast-paced environment.

What is the difference between Part Time Call Center vs Customer Service Representative?

AspectPart Time Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, often in a shared spaceOffice or remote, direct interaction with customers
Industry UsageCommon in telecommunication, retail, and service sectorsUsed across various industries including retail, banking, and healthcare
Search/Comparison IntentOften compared for part-time roles in call centersCompared for customer-facing roles in different settings

Part Time Call Center roles typically involve handling inbound or outbound calls in a call center environment, often with flexible hours. Customer Service Representatives may work in similar settings but can also interact face-to-face or via online channels. Both roles require good communication skills and basic credentials, but the main difference lies in the work environment and specific job functions.

What are common challenges faced by part time call center agents, and how can they be managed?

Part-time call center agents often face challenges such as managing high call volumes in limited hours and quickly adapting to shifting schedules or call types. To succeed, it's important to develop strong time management skills and become comfortable with using customer relationship management (CRM) software efficiently. Regular communication with supervisors and team members can help address concerns and provide support, while ongoing training ensures agents stay updated on products and policies. Proactively seeking feedback and using call scripts effectively can also make the role more manageable and rewarding.
What are the most commonly searched types of Call Center jobs in Boston, MA? The most popular types of Call Center jobs in Boston, MA are:
What cities near Boston, MA are hiring for Part Time Call Center jobs? Cities near Boston, MA with the most Part Time Call Center job openings:
Part Time Call Center jobs near you
Infographic showing various Part Time Call Center job openings in Boston, MA as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $40,476 per year, or $19.5 per hour.

Skills Trainer

The Edinburg Center

Holliston, MA

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

SKILLS TRAINER
Who You Are:
Bachelor’s Degree strongly preferred, or equivalent related work experience. Experience/Training in Positive Behavioral Support Interventions. Positive verbal/written reference responses as received from professional or personal contacts. Successfully meet all pre-employment screening requirements including a Criminal Records Inquiry (CORI) and National Background Inquiry. Must have a valid driver’s license, reliable transportation, and must meet The Edinburg Center’s “Safe Driving” standards. Must be a minimum of 18 years of age. Previous experience/exposure to working with individuals between the ages of 6-22. Proficient computing skills. Excellent written and interpersonal skills. The ability to work collaboratively within a team setting, or independently with little supervision
What You Will Do:
  • Implement, model and monitor progress of behavior support plan and/or skill acquisition plans under the supervision and direction of the Family Navigator
  • Collaborate with collateral team members when needed
  • Provide direct instruction to children on the Autism Spectrum when utilizing Skills Training Services
  • Comply with DESE, DDS, Edinburg Center and Children's Services policies and procedures
  • Submit administrative/electronic health records paperwork accurately and on time (Evolv progress notes, ADP, Bill Checks, monthly mileage, etc.)
  • Maintain service productivity standards by meeting caseload allocations as identified by supervisors.
  • Maintain all required documentation for self and collateral contacts in all client records
  • Complete other tasks as assigned by a supervisor
Who We Are:
A dedicated team of professionals who have chosen to join an organization with a forty year history of serving people with mental illness, developmental disabilities, brain injury and autism in the community. When we’re not at work, we love to hike, bike, craft, read, shop and sing opera, among many other things! Our staff of 350 have range of interests and skills and we know you do too! We know that The Edinburg Center will mean as much to you as it does to us!
At work, we are psychiatrists, social workers, clinicians, nurses, behavior specialists, peer specialists, board certified behavior analysts, direct service staff and employment specialists.
What We Offer:
We offer an excellent benefits package for both full and part-time staff, including; health and dental (must work a minimum of 30 hours) vision, life, short and long term disability insurance as well as a 401(k) retirement savings plan. Paid time off benefits include vacation, personal, sick and holidays. To support ongoing professional development, we offer tuition reimbursement, conference, seminar, certification and specialized training funding, as well as free clinical supervision for licensure.
We think the best benefit we offer is the chance to learn from each other and we hope you will be willing to teach us as well.
Be YOU!  We are committed to providing a welcoming, inclusive, and diverse environment for our employees and the people we serve. Persons from diverse backgrounds including women, communities of color, the LGBTQ community and people with disabilities are encouraged to apply.
The Edinburg Center, Inc. is an Affirmative Action and Equal Opportunity Employer
Candidates who bring the strength of diversity are encouraged to apply.

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