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Part Time Call Center Jobs in Lawrence, MA (NOW HIRING)

The Edinburg Center

Skills Trainer

Billerica, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

The Edinburg Center

Skills Trainer

Lynnfield, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

The Edinburg Center

Skills Trainer

South Hamilton, MA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

The Edinburg Center

Skills Trainer

Lowell, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

The Edinburg Center

Skills Trainer

East Boston, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

The Edinburg Center

Skills Trainer

Melrose, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

The Edinburg Center, Inc.

Skills Trainer

Billerica, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

The Edinburg Center, Inc.

Skills Trainer

Lowell, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

The Edinburg Center, Inc.

Skills Trainer

Lynnfield, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

The Edinburg Center, Inc.

Skills Trainer

Boston, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

The Edinburg Center, Inc.

Skills Trainer

Melrose, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

The Edinburg Center, Inc.

Skills Trainer

Hamilton, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

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Showing results 1-20

All JobsCall Center JobsPart Time Call Center JobsPart Time Call Center Jobs in Lawrence, MA

Part Time Call Center information

See Lawrence, MA salary details

$11

$18

$26

How much do part time call center jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for part time call center in Lawrence, MA is $18.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.19 per hour, depending on experience, location, and employer.

What is a part time call center job?

Part-time call center jobs involve working in a customer service or support role for fewer hours than a full-time position, typically ranging from 15 to 30 hours per week. Employees answer calls, help customers with inquiries or complaints, and may also handle sales or technical support. These positions often offer flexible schedules, making them suitable for students, parents, or individuals seeking supplemental income. Part-time call center agents must have good communication skills, patience, and the ability to multitask in a fast-paced environment.

What skills and qualifications are needed to thrive as a part time call center representative?

To thrive as a Part Time Call Center Representative, you need strong verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are crucial for providing efficient, positive customer experiences and maintaining productivity in a fast-paced environment.

What are common challenges faced by part time call center agents, and how can they be managed?

Part-time call center agents often face challenges such as managing high call volumes in limited hours and quickly adapting to shifting schedules or call types. To succeed, it's important to develop strong time management skills and become comfortable with using customer relationship management (CRM) software efficiently. Regular communication with supervisors and team members can help address concerns and provide support, while ongoing training ensures agents stay updated on products and policies. Proactively seeking feedback and using call scripts effectively can also make the role more manageable and rewarding.

What is the difference between Part Time Call Center vs Customer Service Representative?

AspectPart Time Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, often in a shared spaceOffice or remote, direct interaction with customers
Industry UsageCommon in telecommunication, retail, and service sectorsUsed across various industries including retail, banking, and healthcare
Search/Comparison IntentOften compared for part-time roles in call centersCompared for customer-facing roles in different settings

Part Time Call Center roles typically involve handling inbound or outbound calls in a call center environment, often with flexible hours. Customer Service Representatives may work in similar settings but can also interact face-to-face or via online channels. Both roles require good communication skills and basic credentials, but the main difference lies in the work environment and specific job functions.

Which part time call center pay the most?

Part-time call center positions that handle specialized or technical support, such as IT or healthcare customer service, tend to pay higher wages. Additionally, call centers that operate in high-cost living areas or offer performance-based incentives often provide higher pay rates for part-time roles.

What are the most commonly searched types of Call Center jobs in Lawrence, MA?

The most popular types of Call Center jobs in Lawrence, MA are:

What cities near Lawrence, MA are hiring for Part Time Call Center jobs?

Cities near Lawrence, MA with the most Part Time Call Center job openings:

Part Time Call Center jobs near you
Infographic showing various Part Time Call Center job openings in Lawrence, MA as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 20% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $39,087 per year, or $18.8 per hour.

Call Center Representative - Part Time - Second Shift

SolutionHealth

Nashua, NH • On-site

$16.25 - $20.25/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago

Job description

Come work at the best place to give and receive care!
Job Description:
Job Description
Who We Are:
Southern New Hampshire Health has been a cornerstone of the region since 1893, delivering high-quality, compassionate care close to home. Anchored by Southern New Hampshire Medical Center-a 188-bed, DNV-accredited hospital in downtown Nashua with a Level III-N trauma center, Level II Special Care Nursery, and Magnet® designation for nursing excellence-we offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. Our medical staff includes over 500 providers from Foundation Medical Partners, and local practices. Foundation Medical Partners, our multi-specialty group, spans 70+ locations across southern New Hampshire and northern Massachusetts, providing coordinated, patient-centered care to thousands each year.
About the Job:
The Call Center Representative processes internal and external calls, directs visitors, and provides customer service to patients, providers, and staff at Southern New Hampshire Medical Center and Foundation Medical Partners. This role requires professionalism, accuracy, and the ability to stay calm under pressure while supporting the daily communication needs of the organization.
What You'll Do:
  • Process incoming calls and transfer accurately using approved systems.
  • Maintain a positive, professional tone while respecting patient confidentiality.
  • Manage emergencies (codes, drills) according to established procedures and document as required.
  • Provide accurate information, directions, and paging services for customers and staff.
  • Follow on-call schedules and answering service protocols.
  • Utilize translation and TTY phones when needed to support patient care.
  • Keep up-to-date with email communications and respond appropriately.
  • Participate in department meetings and support smooth shift transitions.

Who You Are:
  • High school diploma or equivalent required.
  • Skilled in customer service, verbal/written communication, and computer use.
  • Ability to work in a fast-paced environment, multitask, and adapt to changing priorities.
  • Call center, switchboard, or healthcare experience preferred.
  • Knowledge of medical terminology preferred.

Why You'll Love Us:
  • Health, dental, prescription, and vision coverage for full-time & part-time employees
  • Short-term, long-term disability, life & pet insurance
  • Tuition reimbursement & Nursing Student Loan Paydown Program
  • 403(b) Retirement savings plans
  • Continuous earned time accrual & more!

Work Shift:
Second Shift Tuesdays and Fridays 3 p.m. to 7 p.m.
SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

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