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Part Time Call Center Jobs in Sharon, MA (NOW HIRING)

Test Center Administrator (PT)

Warwick, RI

$13.25 - $16/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

Test Center Administrator (PT)

Warwick, RI ยท On-site

$13.25 - $16/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

Test Center Administrator (PT)

Warwick, RI ยท On-site

$13.25 - $16/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

Must have a valid driver's license, reliable transportation, and must meet The Edinburg Center ... We offer an excellent benefits package for both full and part-time staff, including; health and ...

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Part Time Call Center information

See Sharon, MA salary details

$11

$18

$26

How much do part time call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for part time call center in Sharon, MA is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.29 per hour, depending on experience, location, and employer.

What is a part time call center job?

Part-time call center jobs involve working in a customer service or support role for fewer hours than a full-time position, typically ranging from 15 to 30 hours per week. Employees answer calls, help customers with inquiries or complaints, and may also handle sales or technical support. These positions often offer flexible schedules, making them suitable for students, parents, or individuals seeking supplemental income. Part-time call center agents must have good communication skills, patience, and the ability to multitask in a fast-paced environment.

Which part time call center pay the most?

Part-time call center positions that pay the highest wages typically involve specialized skills such as technical support, sales, or bilingual communication. Compensation varies by industry, location, and company, with some roles offering hourly rates above the national average for customer service jobs. Experience and certifications can also influence pay levels in these roles.

What skills and qualifications are needed to thrive as a part time call center representative?

To thrive as a Part Time Call Center Representative, you need strong verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are crucial for providing efficient, positive customer experiences and maintaining productivity in a fast-paced environment.

What is the difference between Part Time Call Center vs Customer Service Representative?

AspectPart Time Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, often in a shared spaceOffice or remote, direct interaction with customers
Industry UsageCommon in telecommunication, retail, and service sectorsUsed across various industries including retail, banking, and healthcare
Search/Comparison IntentOften compared for part-time roles in call centersCompared for customer-facing roles in different settings

Part Time Call Center roles typically involve handling inbound or outbound calls in a call center environment, often with flexible hours. Customer Service Representatives may work in similar settings but can also interact face-to-face or via online channels. Both roles require good communication skills and basic credentials, but the main difference lies in the work environment and specific job functions.

What are common challenges faced by part time call center agents, and how can they be managed?

Part-time call center agents often face challenges such as managing high call volumes in limited hours and quickly adapting to shifting schedules or call types. To succeed, it's important to develop strong time management skills and become comfortable with using customer relationship management (CRM) software efficiently. Regular communication with supervisors and team members can help address concerns and provide support, while ongoing training ensures agents stay updated on products and policies. Proactively seeking feedback and using call scripts effectively can also make the role more manageable and rewarding.
What cities near Sharon, MA are hiring for Part Time Call Center jobs? Cities near Sharon, MA with the most Part Time Call Center job openings:
Infographic showing various Part Time Call Center job openings in Sharon, MA as of August 2026, with employment types broken down into 18% Full Time, and 82% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,275 per year, or $18.9 per hour.

Part Time Call Center Representative (30+ Hours)

Rockland Trust

Plymouth, MA โ€ข On-site

$17.50 - $21.75/hr

Part-time

Medical, Dental, Life, Retirement

Re-posted 6 days ago


Job description


Job Description
At Rockland Trust, we believe that each relationship matters - and that starts with our Call Center Representatives. We take pride in the care and excellent service provided by our call center staff. We handle it all - from loans to checking accounts, online banking, and more - you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Location: This is an in-office role.Flexible among our offices in Brockton, Franklin, Lowell, and Plymouth.
As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We have a fantastic training program that will prepare and support you throughout your career with ongoing classes. Service incoming customer calls following established policies and procedures in an efficient and quality manner.
Responsibilities
  • Handle a high volume of inbound and outbound customer calls professionally and courteously.
  • Listen to customer needs and provide clear, accurate information and solutions.
  • Process transactions correctly and confirm details with callers to ensure mutual understanding.
  • Resolve basic issues on the first call and escalate complex matters as needed.
  • Accurately document interactions and follow call scripts, quality standards, and company policies.
  • Use available resources and communication skills to prevent escalations.
  • Identify opportunities to grow customer relationships through referrals.
  • Complete all training requirements on time and suggest process improvements to CIC management.
  • Serve as a peer coach for new hires when qualified.
  • Report system issues promptly and maintain performance metrics (call quality, attendance, productivity).
  • Maintain a positive and patient attitude in all situations.
  • Perform other duties as assigned by CIC management.

Qualifications
  • High School diploma required (4-year college degree or equivalent work experience preferred)
  • Basic understanding of banking or finance
  • Good communication, problem-solving, and organizational/time management skills required
  • Prior customer service experience preferred; prior sales experience a plus
  • Proficient computer skills, use of Microsoft Office, and ability to navigate multiple systems without assistance

Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award-winning Wellness program, and much more!
At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.