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Part Time Call Center Representative Jobs in California

Moffitt

SERVICE RESPONSE CENTER REP

Long Beach, CA

$16.25 - $21/hr

Minimum of one(1) year of experience in a high-volume call center/answering service switchboard ... represent the expected base pay range for the role. Actual compensation may vary based on location ...

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How much do part time call center representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for part time call center representative in California is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What does a part time call center representative do?

A Part Time Call Center Representative is responsible for handling incoming or outgoing customer calls on behalf of a company. Their main duties include answering questions, resolving complaints, providing information about products or services, and documenting customer interactions. They typically work flexible hours, often evenings or weekends, and may work in various industries such as retail, banking, or telecommunications. Good communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a part time call center representative, and why are they important?

To thrive as a Part Time Call Center Representative, you need strong verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is usually required. Patience, problem-solving, and a positive attitude are crucial soft skills for excelling in customer interactions. These competencies ensure efficient issue resolution, customer satisfaction, and smooth workflow in a fast-paced call center environment.

What are some common challenges faced by part time call center representatives, and how can they be managed?

Part time call center representatives often face challenges such as handling high call volumes during peak shifts, adapting to various customer personalities, and staying updated on product or service changes with limited hours. Effective time management and strong communication skills are key to managing these challenges. Employers typically provide thorough training and ongoing support, and teamwork is encouraged to ensure representatives feel prepared and confident during their shifts.

What are the most commonly searched types of Call Center Representative jobs in California?

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For Part Time Call Center Representative jobs in California, the most frequently searched job titles are:

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Part Time Call Center Representative jobs near you
Infographic showing various Part Time Call Center Representative job openings in California as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,769 per year, or $17.7 per hour.

SERVICE RESPONSE CENTER REP

Moffitt

Long Beach, CA

$16.25 - $21/hr

Part-time

Re-posted 24 days ago

Job description

Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer.As the only National Cancer Institute-designated Comprehensive Cancer Center based in Florida, Moffitt employs some of the best and brightest minds from around the world. Join a dedicated team of nearly 11,000 who are shaping the future we envision. Moffitt has been recognized as a Best and Brightest Company to Work For in the Nation and is continually named one of the Tampa Bay Times' Top Workplaces.

Summary

The Service Response Center is the 24/7 central hub for system monitoring and customer communications related to the Facilities & Support Services division, which includes Facilities, Environmental Services, Parking & Transportation, and Safety & Security. The Service Response Center Rep is the first point of contact for the facilities support services division and serves as the telecom operator for the Cancer Center.The SRC Rep will take all incoming calls, create work orders, and dispatch the appropriate response via radio.The SRC Rep will monitor various alarm systems, make appropriate overhead announcements to the appropriate location when needed, and document/log all telephone calls and alarms.The SRC Rep will dispatch emergency response by following established procedures, which may include contacting 911.Job Summary The Service Response Center is the 24/7 central hub for system monitoring and customer communication related to the division of Facilities & Support Services division, which includes Facilities, Environmental Services, Parking & Transportation, and Safety & Security. The Service Response Center Representative is the first point of contact for the facilities support division and serves as the telecom operator for the cancer center. The SRC Rep will take all incoming calls, create work orders, and dispatch the appropriate response via radio. The SRC Rep will monitor various alarm systems, make appropriate overhead announcements to the appropriate location when needed, and document/log all telephone calls and alarms. The SRC Rep will dispatch emergency responses by following established procedures, which may include contacting 911. Additional Responsibilities: Monitors radio receiver and telephone; answers and processes routine and emergency calls from department staff; deploys staff as appropriate. Must always give callers accurate information, especially those who cannot reach their intended party. Obtains and records information as to exact location of situation, uses telephone or radio to transmit information to necessary personnel and maintains radio contact with crews on site. Follows departmental rules and regulations regarding emergency calls and dispatches crews in accordance with pre-determined plans. Minimum Requirements: High School Diploma, GED. Minimum of one(1) year of experience in a high-volume call center/answering service switchboard environmental. Preferably in Healthcare Provider and/or Hospital facility. Requires excellent communication skills, both written and oral, including the ability to interact with staff, patients and families. Experience in utilizing the Windows office suite and Microsoft Word basic proficiency absolutely required

Salary Range

Salary ranges posted for this position represent the expected base pay range for the role. Actual compensation may vary based on location and a variety of job-related factors, including experience, skills, education, and internal equity among Team Members in similar positions.


We are committed to maintaining fair and equitable pay practices and regularly review compensation to ensure alignment across our workforce.

Moffitt Career Site

If you have the vision, passion, and dedication to contribute to our mission,then we have a place for you!

1. Equal Employment Opportunity

Moffitt Cancer Center is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran or disabled status. We seek candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence.

2. Reasonable Accommodation

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Moffitt endeavors to make moffitt.org/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact one of the Human Resources receptionists by phone at 813-745-7899 or by email atHRReceptionists@moffitt.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

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