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How much do part time call center representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for part time call center representative in California is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What does a part time call center representative do?

A Part Time Call Center Representative is responsible for handling incoming or outgoing customer calls on behalf of a company. Their main duties include answering questions, resolving complaints, providing information about products or services, and documenting customer interactions. They typically work flexible hours, often evenings or weekends, and may work in various industries such as retail, banking, or telecommunications. Good communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a part time call center representative, and why are they important?

To thrive as a Part Time Call Center Representative, you need strong verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is usually required. Patience, problem-solving, and a positive attitude are crucial soft skills for excelling in customer interactions. These competencies ensure efficient issue resolution, customer satisfaction, and smooth workflow in a fast-paced call center environment.

What are some common challenges faced by part time call center representatives, and how can they be managed?

Part time call center representatives often face challenges such as handling high call volumes during peak shifts, adapting to various customer personalities, and staying updated on product or service changes with limited hours. Effective time management and strong communication skills are key to managing these challenges. Employers typically provide thorough training and ongoing support, and teamwork is encouraged to ensure representatives feel prepared and confident during their shifts.

What are the most commonly searched types of Call Center Representative jobs in California?

The most popular types of Call Center Representative jobs in California are:

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For Part Time Call Center Representative jobs in California, the most frequently searched job titles are:

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What cities in California are hiring for Part Time Call Center Representative jobs?

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Part Time Call Center Representative jobs near you
Infographic showing various Part Time Call Center Representative job openings in California as of September 2026, with employment types broken down into 5% Full Time, and 95% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,769 per year, or $17.7 per hour.

Call Center, Guest Services Representative

La Canada Flintridge, CA • On-site

Descanso Gardens
51 - 200 employees
Learn more about Descanso Gardensexternal

$18.50/hr

Part-time

Posted 15 days ago

Descanso Gardens rating

6.8

Company rating: 6.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Job description:

The Guest Services Representative, Call-Center supports excellent customer service and a welcoming, positive experience for all visitors with a particular focus on supporting the Descanso Gardens seasonal programs "Carved" and "Enchanted: Forest of Light." Under the direction of the Call Center Coordinator, the Representative works directly with the public, members, staff, and volunteers across all guest service areas, but with a focus on phone call and email communications.

JOB CLASSIFICATION:

This is a part-time seasonal, non-exempt position. Descanso Gardens are open 364 days per year with extended evening hours in spring and summer and evening programming in fall and winter. Shift times and schedules may change based on operational needs and include weekends, mornings, and evenings.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Ensures excellent customer service and positive visitor experiences.
  • Ensures day-to-day call-center operations under the direction of the Call Center Coordinator
  • Responds to calls and emails per the guidelines given by the Call Center Coordinator
  • Communicates across departments to support events, programs, membership, and development activities.
  • Performs admissions, ticketing, membership sales, renewals, upgrades, opening/closing duties, and public program support.
  • Supports Boddy House, Sturt Haaga Gallery, Descanso Railroad, and Courtesy Shuttle operations.
  • Trained in First Aid, AED operation, and incident documentation.
  • Performs other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS:

  • 1 year sales and cash handling experience preferred.
  • 2 years customer service experience required.
  • 1 year experience in a call center position preferred.
  • Experience with Altru by Blackbaud preferred.
  • Intermediate knowledge of Gmail, Google Docs, and Google Sheets preferred. Excellent communication skills and telephone etiquette required.
  • Valid California driver's license required.

EQUIPMENT USED AND PHYSICAL DEMANDS:

Computer, cash register, phone, credit card processing equipment, office equipment, two-way radio, and courtesy shuttle. Must be able to work indoors and outdoors, walk long distances, stand for extended periods, and occasionally lift up to 15 pounds.

Compensation: Up to $18.50 per hour

Work Location: In person

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