Part-Time Business Assistant
Job no: 496433
Work type: Part-time
Location: Paducah, KY
Categories: Staff
Title: Part-Time Business Assistant
Salary Range: $18.00/hr
Contract Term Length: Not Applicable
Standard Hours: 24 hours per week
Work Location: On-Site
FLSA Status: Non-Exempt
College: West Kentucky Community & Technical College
Campus Location: West Kentucky Community & Technical College
Department: Business Services
Job Summary
The Part-Time Business Office Assistant supports the Business Office by assisting with student account outreach and payment solutions. This role involves contacting students regarding past-due balances, providing accurate account information, and assisting with payment plans and payment options. The ideal candidate is professional, detail-oriented, and comfortable working with sensitive financial information while providing excellent customer service.
Job Duties:
Student Account Outreach
โข Contact students via email, phone, or text regarding past-due balances
โข Provide accurate information on account balances, deadlines, and next steps
โข Maintain a professional and respectful tone in all communications
Payment Support and Solutions
โข Assist students with establishing payment plans
โข Explain available payment options
โข Support students in resolving account holds related to unpaid balances
Account Review and Documentation
โข Review student accounts for accuracy and outstanding charges
โข Document collection efforts and student interactions in the system
โข Maintain detailed and organized account records
Reporting and Follow-Up
โข Monitor delinquent accounts and conduct timely follow-up
โข Assist with reporting on collection activity and payment trends
Minimum Qualifications:
High school diploma/GED
Preferred Qualifications:
Previous experience in customer service, collections, accounts receivable, billing, or office administration preferred
Additional Skills Requested:
โข Strong communication and customer service skills
โข Attention to detail and accuracy
โข Basic knowledge of billing or financial systems preferred
โข Ability to handle sensitive information with professionalism and discretion
Employee Rights - Employee Polygraph Protection Act
Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.
Advertised: 08 May 2026 Central Daylight Time
Applications close: 09 Aug 2026 Central Daylight Time
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