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Part Time 988 Chat & Text Counselor Jobs (NOW HIRING)

Agent Ambassador, Part-Time

Fayetteville, AR · On-site

$26.50 - $36/hr

Respond to Agent chat, text, and phone requests via Zendesk (When required) * Deliver with excellence in all team and Agent communications and interaction KEY SKILLS AND QUALIFICATIONS * Customer ...

Temporary / Part Time Shift Available: 1st Compensation: $18.00/hr - $19.00/hr depending on ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.

Temporary / Part Time Shift Available: 1st Compensation: $18.00/hr - $19.00/hr depending on ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.

Job Type : Part Time Shift(s) Available : 1st Compensation: $27.75 New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text ...

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Part Time 988 Chat Text Counselor information

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$6

$14

$22

How much do part time 988 chat & text counselor jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for part time 988 chat & text counselor in the United States is $14.98, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $16.83 per hour, depending on experience, location, and employer.

What is a part time 988 chat & text counselor?

Part Time 988 Chat & Text Counselors are trained professionals who provide crisis intervention and emotional support through online chat and text services as part of the 988 Suicide & Crisis Lifeline. They help individuals experiencing mental health crises or emotional distress by offering confidential, real-time conversations and connecting them to appropriate resources. Working part-time, these counselors typically handle a set number of shifts per week and must be skilled in empathetic communication, active listening, and crisis management.

What are some common challenges faced by part time 988 chat & text counselors, and how can they be managed?

Part Time 988 Chat & Text Counselors often encounter high emotional intensity, as they support individuals in crisis through digital communication. Managing emotional boundaries while maintaining empathy can be challenging, especially during back-to-back conversations. Effective self-care practices, debriefing with supervisors, and utilizing team support are essential for maintaining well-being. Additionally, counselors must be comfortable with rapid shifts between cases and adept at handling sensitive topics in a text-based format, which requires strong written communication skills and resilience.

What are the key skills and qualifications needed to thrive as a part time 988 chat & text counselor, and why are they important?

To thrive as a Part Time 988 Chat & Text Counselor, you need foundational knowledge in mental health, crisis intervention, and active listening, often supported by a bachelor's degree in psychology or a related field. Familiarity with digital communication platforms, crisis management systems, and training in suicide prevention (such as ASIST or QPR certification) is typically required. Strong empathy, resilience, and effective written communication are crucial soft skills for building trust and supporting individuals in crisis remotely. These skills are vital for providing timely, compassionate support and ensuring the safety of individuals reaching out for help in urgent situations.
More about Part Time 988 Chat Text Counselor jobs
What cities are hiring for Part Time 988 Chat & Text Counselor jobs? Cities with the most Part Time 988 Chat & Text Counselor job openings:
What are the most commonly searched types of 988 Chat & Text Counselor jobs? The most popular types of 988 Chat & Text Counselor jobs are:
What states have the most Part Time 988 Chat & Text Counselor jobs? States with the most job openings for Part Time 988 Chat & Text Counselor jobs include:

Crisis Counselor Supervisor Bilingual (Part-Time)

Crisis Text Line Inc

Dallas, TX • On-site, Remote

$26.21/hr

Part-time

Re-posted 2 days ago


Job description

Who we are
At Crisis Text Line we believe that every person in crisis deserves to be heard, understood, and supported. Our mission is carried forward by people who lead with empathy, integrity, and a deep sense of responsibility to one another and the communities we serve.
We are building a team of thoughtful, purpose-driven professionals who want their work to matter. Across every role, you'll have the opportunity to contribute to meaningful impact, collaborate with committed colleagues, and help shape systems, programs, and experiences that strengthen our organization and the people who make our mission possible.
If you're driven by purpose, passionate about designing meaningful learning experiences, and motivated to build programs that empower and develop volunteers over time, this is the place for you.
Role
Crisis Counselor Supervisors play a critical role in the success of Crisis Text Line by providing real-time guidance and support to our remote volunteer Crisis Counselors, ensuring texters receive the highest quality care. In this role, you will step into texter conversations as needed and provide leadership during high-risk situations, including active rescues and mandatory reporting. You bring a calm, supportive, and empathetic approach to your work, fostering a positive and effective environment for Crisis Counselors while always keeping both the texter experience and the Crisis Counselor experience top of mind.
Crisis Text Line offers mental health support in both Spanish and English. In order to provide the service in both languages, our bilingual staff are responsible to provide both Spanish and English support, based on business needs, thus time spent on both services will vary. These bilingual roles require mental flexibility and the ability to easily oscillate between both languages fluidly.
Who you are
  • Leader: You are self-motivated, have people management skills and take initiative when you see opportunities for growth.
  • Expert multitasker: You are extremely focused and can effectively prioritize and monitor multiple tasks at one time in a fast paced environment.
  • Effective communicator: You articulate clearly and effectively with staff and Crisis Counselors on our Platform. You stay focused and concise while being caring and positive.
  • Problem-Solver: You are a critical thinker who can quickly identify problems and bring your best solutions to the table and are motivated to take action.
  • A big thinker: You love to team up! You are always thinking of ways to better the quality of service to our texters and Crisis Counselors.
  • Tech-Savvy: You are proficient in G-suite and are totally comfortable navigating new and exciting websites and online platforms.

What you'll do
  • Perform active rescues when texter safety has been identified as imminent risk
  • Monitor volunteer Crisis Counselor conversations for training adherence and quality support
  • Work with volunteer Crisis Counselors in providing coping skills and exercise safety protocols in high-risk situations
  • Assist volunteer Crisis Counselors to identify texter needs and develop a support and plan for safety
  • Ensure volunteer Crisis Counselors adherence to code of conduct and escalate if required
  • Provide real time feedback on conversation quality.
  • Participate in trainings and internal working groups to increase quality service delivery

Requirements
  • You have 3+ years of crisis intervention work experience beyond volunteerism.
  • You are bilingual, ie. fluent in English and Spanish (written & verbal).
  • Ability to work flex shifts as needed to meet the needs of the business outside of assigned shifts, up to 12 hours per week, including weekends, nights, and holidays.
Current Shifts Available (2x Openings)
  • Thursday - Saturday 3pm-7pm EST (12 weekly hours)
  • Wednesday - Saturday 5am-9am EST (16 weekly hours)

Hourly Salary
  • $26.21 per hour

Within the United States, only candidates in the following states will be eligible for employment: CA, CO, CT, FL, GA, IL, IN, IA, MD, MA, MI, MO, NJ, NM, NY, NC, OH, PA, TN, TX, UT, VA, WA.
No visa sponsorship available for this position.
#LI-KR1
This is a remote-only position