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Part Time 2Nd Shift Remote Jobs (NOW HIRING)

The Support Practice Group of Kraft Kennedy is seeking applicants for the 2nd shift part-time ... Responsibilities โ€ข Provide remote support to our geographically diverse nationwide clients using ...

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General Radiologist

Spokane, WA ยท On-site +1

$500K - $550K/yr

Day/1st Shift. * Part-time (0-29hrs/week). * Daytime shift Remote or Onsite. Requirements * Experienced radiologists are encouraged to apply. * Board eligible or certified by American Board of ...

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Part Time 2Nd Shift Remote information

What is a part time 2nd shift remote job?

Part Time 2nd Shift Remote jobs are positions where employees work fewer than 40 hours per week, during the 'second shift,' which typically covers late afternoon to late evening hours (often around 3 p.m. to 11 p.m.), and perform their work remotely from home or another location outside the traditional office. These jobs are common in industries such as customer service, technical support, healthcare, and IT. They offer flexibility for those who need to balance other commitments during the day, and allow employees to avoid commuting by working from anywhere with a reliable internet connection.

What are some common challenges faced by employees working part time 2nd shift remote positions?

Part-time 2nd shift remote roles often require adapting to a non-traditional schedule, which can make balancing personal and family commitments challenging. Additionally, remote work during evening hours may lead to limited real-time interaction with day-shift colleagues, requiring strong communication skills to stay coordinated. Overcoming feelings of isolation and maintaining productivity throughout the later hours are also common hurdles, but employers typically provide digital collaboration tools and regular virtual check-ins to support remote team members.

What are the key skills and qualifications needed to thrive as a part time 2nd shift remote worker, and why are they important?

To thrive as a Part Time 2nd Shift Remote worker, you typically need strong time management, self-motivation, and basic computer literacy, along with experience or qualifications relevant to the specific remote position. Familiarity with collaboration tools such as Slack, Zoom, and project management software like Trello or Asana is often required. Excellent communication, reliability, and adaptability set standout candidates apart in remote work environments. These skills ensure productivity, effective teamwork, and consistent results while working independently during non-traditional hours.

What is the difference between Part Time 2Nd Shift Remote vs Part Time Customer Service Representative?

AspectPart Time 2Nd Shift RemotePart Time Customer Service Representative
Work EnvironmentRemote, evening hours, flexible locationTypically office or call center, may be remote
Required CredentialsBasic computer skills, customer service experienceHigh school diploma, customer service skills
Industry UsageCommon in tech, retail, healthcareCommon in retail, telecom, finance
Search & ComparisonOften searched for remote, evening, flexible jobsOften searched for customer support, part-time roles

Part Time 2Nd Shift Remote jobs focus on evening hours with remote work setups, suitable for those seeking flexible schedules. Part Time Customer Service Representative roles are customer-facing, often in call centers or offices, and may also be remote. Both roles require customer service skills but differ mainly in work environment and shift timing.

More about Part Time 2Nd Shift Remote jobs

What cities are hiring for Part Time 2Nd Shift Remote jobs?

Cities with the most Part Time 2Nd Shift Remote job openings:

What are the most commonly searched types of Part Time Remote jobs?

The most popular types of Part Time Remote jobs are:

What states have the most Part Time 2Nd Shift Remote jobs?

States with the most job openings for Part Time 2Nd Shift Remote jobs include:

Infographic showing various Part Time 2Nd Shift Remote job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 4% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Tier I Customer Support Representatives - Part-time 2nd Shift (REMOTE)

kgs

Scott Air Force Base, IL โ€ข Remote

$16.50 - $21/hr

Part-time, Other

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


Job description

Koniag Technology and Infrastructure Solutions, LLC, a Koniag Government Services company, is seeking a Part Time Tier I Customer Support Representatives to support KTIS and our government customers. This position supports 2nd-shift operations, part-time with expected work hours between 6:00 PM and 11:00 PM EST. This position requires the candidate to be able to obtain a Public Trust.ย This is a remote position.ย 

We offer competitive compensation and an extraordinary benefits package, including health, dental, and vision insurance, 401(k) with company matching, flexible spending accounts, paid holidays, three weeks of paid time off, and more.

Koniag Technology & Infrastructure Solutions (KTIS) is seeking dedicated Tier I Customer Support Representatives to join our technical support team. The ideal candidates will have a passion for customer service, strong technical aptitude, and excellent communication skills. As the first point of contact for our clients, these individuals will play a crucial role in maintaining customer satisfaction and resolving technical issues efficiently.ย 


Essential Functions, Responsibilities & Duties may include, but are not limited to:
The Tier I Customer Support Representative will serve as the initial point of contact for technical support inquiries and will be responsible for troubleshooting and resolving basic technical issues. Principal responsibilities will include, but are not limited to:

  • Respond to customer inquiries and support requests via phone, email, chat, and ticketing systems.
  • Diagnose and resolve basic to intermediate technical problems according to established procedures.
  • Document all customer interactions, troubleshooting steps, and resolutions in the ticketing system.
  • Escalate complex issues to appropriate Tier II or Tier III support teams when necessary.
  • Follow up with customers to ensure satisfaction and complete resolution of their issues.
  • Identify and document recurring issues to help improve products and services.
  • Maintain knowledge of company products, services, and policies to provide accurate information.
  • Contribute to the development of knowledge base articles and support documentation.
  • Meet or exceed performance metrics related to call handling, ticket resolution, and customer satisfaction.
  • Participate in training to continuously improve technical knowledge and support skills.
  • Complete required technical certifications within specified timeframes.
  • Assist with special projects as assigned by management.
  • Maintain a professional and courteous demeanor when interacting with all customers.

Education and Experience:

  • High School Diploma or GED required.
  • 3-5 years of experience in customer service or technical support.
  • Experience with help desk ticketing systems and remote support tools.
  • Background in supporting hardware, software, or IT services preferred.
  • Must be willing to obtain HDI Customer Service Representative Certification (or equivalent) certification within 6 months of employment.

Required Skills and Competencies:

  • Strong customer service orientation with the ability to communicate technical information clearly to non-technical users.
  • Basic understanding of computer systems, networks, and common software applications.
  • Proficiency in troubleshooting Windows and/or Mac operating systems.
  • Experience with help desk or ticketing systems (ServiceNow, Jira, Zendesk, or similar).
  • Excellent verbal and written communication skills.
  • Ability to multi-task and prioritize in a fast-paced environment.
  • Strong problem-solving skills and attention to detail.
  • Ability to follow established processes and procedures.
  • Basic knowledge of IT security best practices.
  • Proficiency with Microsoft Office Suite.
  • Ability to work independently and as part of a team.
  • Patience and empathy when dealing with frustrated customers.
  • Commitment to ongoing professional development and technical learning.

Desired Skills and Competencies:

  • Experience in a call center or help desk environment.
  • Experience with remote desktop support tools.
  • Familiarity with CRM software.
  • Experience supporting mobile devices and applications.
  • Knowledge of DoD household goods (HHG) processes.
  • Understanding of personal property entitlements.
  • DPS (Defense Personal Property System) module expertise.
  • MilMove module expertise.
  • Knowledge of VoIP systems and troubleshooting.
  • Bilingual capabilities.
  • Experience working in a government contracting environment.

Security Requirement:

  • Ability to obtain a Public Trust.ย 

Our Equal Employment Opportunity Policy: The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.

ย 

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

ย 

ย Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352