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Paratransit Jobs in Indiana (NOW HIRING)

Send required information to partner programs, such as paratransit provider, application mailer and photo ID creator * Assist with conducting follow-up phone calls * Maintain ongoing communication ...

Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced ...

Diesel Mechanic

Gary, IN · On-site

$22 - $25/hr

Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced ...

Send required information to partner programs, such as paratransit provider, application mailer and photo ID creator * Assist with conducting follow-up phone calls * Maintain ongoing communication ...

Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced ...

Diesel Mechanic

Gary, IN · On-site

$22 - $25/hr

Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced ...

School Bus Driver

Boone, IN · On-site

$23 - $25/hr

Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced ...

School Bus Driver

Boone Grove, IN · On-site

$23 - $25/hr

Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced ...

School Bus Driver

Gary, IN · On-site

$25.75 - $30/hr

Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced ...

School Bus Driver

Gary, IN · On-site

$25.75 - $30/hr

Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced ...

School Bus Driver

Boone Grove, IN · On-site

$23 - $25/hr

Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced ...

Diesel Mechanic

Indianapolis, IN · On-site

$34 - $37/hr

Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced ...

Showing results 21-33

Paratransit information

See Indiana salary details

$10

$19

$27

How much do paratransit jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for paratransit in Indiana is $19.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $21.49 per hour, depending on experience, location, and employer.

What is the difference between Paratransit vs Bus Driver?

AspectParatransitBus Driver
Required CredentialsDriver's license, passenger assistance trainingCommercial driver's license (CDL), passenger safety training
Work EnvironmentAccessible vehicles, specialized routes for individuals with disabilitiesPublic transit buses, fixed routes across cities
Employer & Industry UsageTransit agencies, disability servicesPublic transit authorities, private bus companies
Common Search & Comparison IntentYesYes

Paratransit and bus drivers both operate vehicles for public transportation, but paratransit focuses on providing accessible, door-to-door services for individuals with disabilities, requiring specialized training. Bus drivers typically operate fixed-route buses in urban areas, with a focus on mass transit. While both roles involve passenger safety and vehicle operation, their work environments and service types differ significantly.

What are the key skills and qualifications needed to thrive as a paratransit driver, and why are they important?

To thrive as a Paratransit Driver, you need a valid driver's license (often a CDL), a clean driving record, and knowledge of safe vehicle operation and accessibility requirements. Familiarity with dispatch systems, GPS navigation, and wheelchair lift equipment is typically required. Patience, strong customer service skills, and the ability to communicate effectively with individuals with disabilities are crucial soft skills. These skills ensure the safe, reliable, and respectful transportation of passengers who require additional assistance.

What are paratransit services?

Paratransit services are specialized, door-to-door transportation options designed for individuals with disabilities or mobility challenges who are unable to use standard public transit. These services typically operate by appointment and can include wheelchair-accessible vehicles and trained drivers. Paratransit ensures that all community members have access to essential destinations such as medical appointments, shopping, and work. Eligibility and scheduling often require advance notice and may involve an application or certification process.

What are some common challenges faced by paratransit drivers, and how can they be addressed?

Paratransit drivers often encounter challenges such as managing diverse passenger needs, adhering to tight schedules, and navigating traffic or unfamiliar routes. To address these, drivers receive specialized training in customer service, safe vehicle operation, and accommodating riders with disabilities. Effective communication, patience, and adaptability are essential, and many organizations provide ongoing support and resources to help drivers handle unexpected situations and ensure rider safety and satisfaction.

What cities in Indiana are hiring for Paratransit jobs?

Cities in Indiana with the most Paratransit job openings:

Infographic showing various Paratransit job openings in Indiana as of August 2026, with employment types broken down into 50% Full Time, 49% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $40,892 per year, or $19.7 per hour.

Eligibility Assistant

MTM Transit

Indianapolis, IN • On-site

$20/hr

Full-time

Posted 14 days ago


MTM Transit rating

6.3

Company rating: 6.3 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

84th of 98 rated public transport


Job description

Make a Difference
At MTM Transit, you're not just part of a team-you're at the heart of a movement to remove community barriers nationwide. We're all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.
At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!
What Will Your Job Look Like?
The Eligibility Assistant provides daily administrative and reception support to the Program Director, Operations Manager, Mobility and ADA Assessment staff. Duties include general clerical, data entry, process picture ID's, processing mail-in applications, manage faxes and maintenance of spreadsheets and reporting.
This position will be onsite at 2425 West Michigan Street Indianapolis, IN 46222
What you'll do:
  • Ensure all Applicant's documents are complete, naming the documents accordingly and attach to the appropriate case
  • Assist Applicants with completing incomplete documents
  • Scan ADA applications, interview guides and other documents into the Applicant's case in MTM Access
  • Maintain program spreadsheets and reports
  • Send required information to partner programs, such as paratransit provider, application mailer and photo ID creator
  • Assist with conducting follow-up phone calls
  • Maintain ongoing communication with the Quality Assurance team and the management team in regards to, violation of contractual deadlines and/or possible liquidated damages
  • Enter all contact information is entered into appropriate software system
  • Take applicant photo
  • Maintain schedule for Interviews and Functional Assessments
  • Maintain confidentiality and comply with HIPAA regulations
  • Provide general office and administrative support:
    • Provide comprehensive reception coverage while maintaining a high level of professionalism, including greeting staff and visitors
    • Create mailings for appointment reminders and eligibility expiration notification
    • Create packets, letters & copies as needed
    • Enter all mailed information and dates into appropriate software system; Check fax machine regularly; deliver faxes to the appropriate person/department with special attention to urgent faxes; process all outgoing & incoming mail and date stamp if needed
    • Anticipate needed supplies and order replacement supplies in a timely manner
    • Manage the filing system and document scanning system to ensure they are maintained and up-to-date electronically
  • Review recertification files and other required files
  • Conduct marking and tethering duties, as needed
  • Report promptly any complaints or unusual circumstances that may arise to Management
  • Manage all office equipment, including printers and photocopier
  • Maintain vendor files, monitor service and recommend alternative suppliers as appropriate
  • Serve as contact for all office machines, building maintenance, equipment maintenance and other vendor services as required
  • Establish and maintain effective working relationships with Employees, Supervisors, other agencies, participants, external partners and the general public
  • Communicate professionally with Senior Leaders internally and externally
  • Adhere to all MTM established protocols and policies

What you'll need:
Experience, Education & Certifications:
  • High School diploma or G.E.D equivalent
  • 1 year experience working with the ADA and/or elderly population
  • 2 years of customer service experience
  • 2 years of administrative support experience
  • Intermediate level of proficiency or above with Microsoft Office Suite products, including Outlook, Word & Excel

Skills:
  • Ability to type 40 wpm
  • Project a professional image of MTM
  • Desire to work with different kinds of software technology
  • Exemplary communication and phone skills
  • Excellent customer service skills
  • Excellent organizational skills
  • Ability to work independently and as part of a team
  • Ability to identify with customer needs and circumstances
  • Ability to handle multiple tasks and situations
  • Ability to maintain high level of confidentiality
  • Ability to follow specific instructions

Even better if you have...
  • College Degree

Starting Salary of $20/hr.
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.
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What MTM Transit employees say

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About MTM Transit

Sourced by ZipRecruiter

Industry

Special transit systems transportation

Company size

1,001 - 5,000 Employees

Headquarters location

Lake Saint Louis, MO, US

Year founded

2009