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Pahlisch Homes Jobs (NOW HIRING)

Pahlisch Homes

Customer Care Representative

Kennewick, WA · On-site

$62K - $78K/yr

Perform minor home repairs, adjustments, and modifications * Basic familiarity with reading and ... The generic skills required to succeed at Pahlisch * Taking Responsibility: Completing tasks ...

Pahlisch Homes

Construction Superintendent

Portland, OR · On-site

$94K - $135K/yr

Coordinate with Customer Care Team regarding quality and walk-through preparation of homes for move ... The generic skills required to succeed at Pahlisch * Taking Responsibility: Completing tasks ...

Pahlisch Homes

Customer Care Representative

Kennewick, WA · On-site

$62K - $78K/yr

Perform minor home repairs, adjustments, and modifications * Basic familiarity with reading and ... The generic skills required to succeed at Pahlisch * Taking Responsibility: Completing tasks ...

All JobsPahlisch Homes Jobs

Pahlisch Homes information

See salary details

$32.5K

$89.5K

$132K

How much do pahlisch homes jobs pay per year?

As of Aug 13, 2026, the average yearly pay for pahlisch homes in the United States is $89,548.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $105,000.00 per year, depending on experience, location, and employer.

What opportunities for career development and advancement are available at Pahlisch Homes?

At Pahlisch Homes, employees have access to various career development paths within the residential construction industry, including roles in project management, sales, design, and construction supervision. The company encourages ongoing professional growth through mentorship, training programs, and opportunities to work on diverse projects. Team members often collaborate across departments, which helps them build a broad set of skills and prepare for leadership roles. Advancement is typically based on performance, experience, and a demonstrated commitment to Pahlisch Homes' values and standards.

What is Pahlisch Homes?

Pahlisch Homes is a homebuilding company based in the Pacific Northwest, primarily serving Oregon and Washington. They specialize in designing and constructing new residential communities, offering a variety of home styles including single-family homes, townhomes, and master-planned neighborhoods. Pahlisch Homes is known for its quality craftsmanship, attention to detail, and commitment to customer satisfaction throughout the homebuilding process.

What are the key skills and qualifications needed to thrive as a home builder at Pahlisch Homes?

To thrive as a Home Builder at Pahlisch Homes, you need a solid background in construction management, knowledge of building codes, and relevant experience or education in residential construction. Familiarity with project management software, budgeting tools, and construction scheduling systems is typically required. Strong leadership, problem-solving abilities, and effective communication skills help coordinate teams and ensure quality standards are met. These competencies are crucial for delivering projects on time, within budget, and to the high standards expected in the homebuilding industry.

What is the difference between Pahlisch Homes vs Pahlisch Homes Construction Manager?

AspectPahlisch HomesPahlisch Homes Construction Manager
Role FocusDesigning and building residential communitiesOverseeing construction projects, managing teams, ensuring quality and deadlines
Required CredentialsTypically related to construction, architecture, or real estateConstruction management experience, certifications like OSHA or PMP often preferred
Work EnvironmentOffice and construction sitesConstruction sites, project planning meetings
Employer UsageReal estate development and homebuilding companyConstruction project oversight within the same company

While Pahlisch Homes focuses on designing and developing residential communities, the Pahlisch Homes Construction Manager is responsible for overseeing the construction process, managing teams, and ensuring project completion. Both roles are integral to the homebuilding industry but differ in their focus and responsibilities.

More about Pahlisch Homes jobs
What cities are hiring for Pahlisch Homes jobs? Cities with the most Pahlisch Homes job openings:
What states have the most Pahlisch Homes jobs? States with the most job openings for Pahlisch Homes jobs include:
What job categories do people searching Pahlisch Homes jobs look for? The top searched job categories for Pahlisch Homes jobs are:
Pahlisch Homes jobs near you
Infographic showing various Pahlisch Homes job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 68% Full Time, 26% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $89,548 per year, or $43.1 per hour.

Customer Care Representative

Pahlisch Homes

Kennewick, WA • On-site

$62K - $78K/yr

Other

Posted 5 days ago

Job description

Customer Care Representative (*Tri-Cities, WA)
Full-Time
Purpose: The reason the job exists
  • The Customer Care Representative III serves as a senior-level expert responsible for managing, coordinating, and controlling new construction warranty claims in designated communities with the highest level of complexity and scope. This role provides superior customer service, serves as a trusted resource and mentor for homeowners and team members, and demonstrates advanced technical expertise in residential construction. The CC Rep III leads complex projects, provides strategic coverage for coordinator and manager positions, manages high-volume service loads, trains other representatives, and serves as an escalation point for elevated conflicts and complex structural issues.
Attributes: These behaviors/traits reflect our core values and must be consistently evidenced in our team
  • Intentional
  • Servant's Heart
  • Innovative Spirit
Responsibilities: The essential actions required of the job
*Reasonable accommodations may be made to enable individuals with communicated disabilities to perform these essential functions
  • Be a trusted resource for homeowners
    • Schedule appointments with homeowners and perform onsite home inspections within the warranty
    • Evaluate warranty requests and determine needs with the utmost professionalism
    • Perform minor home repairs, adjustments, and modifications
    • Basic familiarity with reading and assessing blueprints
    • Display empathy while providing superior customer service on the phone, in person and via email
    • Maintain professionalism in difficult customer interactions.
    • Respond to phone calls & emails for warranty customer care
    • Organize homeowner paperwork & one year warranty files
    • Follow up on one-year warranty meetings
  • Work with internal and external departments to ensure homes are ready for new NHD meetings and that warranty claims are completed in a quality and timely manner.
    • Communicate and coordinate work orders with Trade Partners and/or manufacturers
    • Daily tasks include quality control inspections, warranty claim assessments, defect causes, & construction troubleshooting
    • Verify completion of Trade Partner workmanship and accurately documents completion
    • Assist Homeowner Care Team with scheduling, Trade base warranty follow-up, data-entry, filing & product/warranty research
    • Manage, follow up and track trade partner "open tickets" and coordinate scheduling
    • Attend company, department, region, and community meetings
    • Conduct in-depth home presentations with new homeowners before closing
    • Perform other related duties as assigned
    • Successfully manage an active service load of 30+ open items with aging of open items ≤ 18 days.
    • Efficiently complete one or more New Home Delivery (NHD) meetings per day, including preparation and follow-up.
  • Other duties as assigned
Requirements: The specific skills, experience, and specialized certifications/education required to do the job.
  • Bachelor's Degree or equivalent years of related experience
  • 4+ years of customer service experience required
  • 2+ years of construction field experience preferred
  • Warranty experience preferred
  • General knowledge of the residential building industry and the ability to use general building tools and equipment
  • Intermediate/Advanced knowledge of Microsoft Suite Products (Outlook, Word, Excel)
  • Must possess a valid driver's license
  • Ability to work extended hours as needed to meet with homeowners
Competencies: The generic skills required to succeed at Pahlisch
  • Taking Responsibility: Completing tasks without being prompted; working constructively with others to complete projects; and exercising initiative beyond just the scope of a job description. Creating a full workload by seeking new tasks and initiatives during slow times.
  • Communication: The ability to interact and exchange information effectively with others; keeping stakeholders informed of important information in a timely manner and engaging in meaningful dialogue that results in greater clarity.
  • Individual Development: Taking ownership over developing holistically as a person: mentally, socially, spiritually, emotionally, &/or physically...enhances balance and improves the workplace experience.
  • Embracing a Growth Mentality: Believing abilities/skills can be developed through effort, learning, and persistence. Challenges, mistakes, and feedback become opportunities to improve, not signs of failure. This mindset builds resilience, creativity, and success by focusing on improving yourself rather than proving yourself.

*Role requires frequent travel within the Tri-Cities area (company vehicle provided)
Role is eligible for a 15% bonus opportunity
Pay Range: $62,539 - $78,174 per year

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