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Pre Service Representative Jobs (NOW HIRING)

Adventist Health

Pre-Services Representative

Roseville, CA · On-site

$25 - $30.91/hr

Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed ... Pre-registers patient, verifies insurance eligibility and benefits, and identifies those services ...

Adventist Health

Pre-Services Representative

Roseville, CA · On-site

$25 - $25.99/hr

Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed ... Pre-registers patient, verifies insurance eligibility and benefits, and identifies those services ...

Adventist Health

Pre-Services Representative

Roseville, CA

$18.25 - $23.25/hr

Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed ... Pre-registers patient, verifies insurance eligibility and benefits, and identifies those services ...

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How much do pre service representative jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for pre service representative in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is the highest salary for a customer service representative?

The highest salaries for customer service representatives can reach around $50,000 to $60,000 annually, often in specialized industries or with extensive experience and advanced skills. Factors such as location, company size, and certifications can influence earning potential. Pre Service Representatives typically earn within the entry to mid-level salary range, but top earners may exceed these figures with additional responsibilities or in high-demand sectors.

What's a good job for overthinkers?

A Pre Service Representative role can be suitable for overthinkers because it involves detailed communication, problem-solving, and customer service skills. The job often requires attention to detail and patience, which can help overthinkers utilize their analytical strengths in a structured environment.

What are the key skills and qualifications needed to thrive in the Pre Service Representative position, and why are they important?

To excel as a Pre Service Representative, you should possess strong communication skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with scheduling software, healthcare information systems, and insurance verification tools is frequently required. Exceptional organizational skills, a positive attitude, and the ability to multitask are important soft skills that set candidates apart. These abilities ensure accurate patient pre-admission processes, smooth interactions with clients, and reliable support within healthcare or service-oriented organizations.

What are some typical daily responsibilities for a Pre Service Representative?

As a Pre Service Representative, your daily responsibilities often include verifying patient information and insurance coverage, scheduling appointments, and obtaining pre-authorizations for procedures or services. You will be expected to communicate with patients, healthcare providers, and insurance companies to ensure all necessary documentation and approvals are in place before services are rendered. Attention to detail and the ability to manage multiple tasks efficiently are crucial, as this role is critical in preventing delays or issues in patient care. In many workplaces, you'll be part of a collaborative team that helps streamline the patient intake process and supports both administrative and clinical staff.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) position is often considered a good entry-level job in healthcare, as it provides basic administrative and clinical support skills. It typically requires minimal prior experience and offers opportunities to learn about medical procedures, patient interaction, and office management. This role can serve as a stepping stone to more advanced healthcare positions or certifications.

What jobs pay 4000 a week without a degree?

Pre Service Representatives typically do not earn $4,000 a week without a degree, as this level of income is uncommon in entry-level customer service roles. High-paying jobs that can reach this level often require specialized skills, experience, or certifications, such as sales managers, real estate brokers, or certain sales positions in industries like technology or finance. These roles may involve commission or performance-based pay and often demand strong communication and sales skills.

What is a Pre Service Representative job?

A Pre Service Representative is responsible for verifying patient information, insurance coverage, and pre-authorizations before medical services are provided. They communicate with patients, healthcare providers, and insurance companies to ensure all necessary approvals and documentation are secured. This role helps prevent billing issues, reduces claim denials, and enhances patient experience by ensuring a smooth registration and scheduling process. Strong attention to detail and customer service skills are essential for success in this position.

More about PRE Service Representative jobs
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What states have the most Pre Service Representative jobs? States with the most job openings for Pre Service Representative jobs include:
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PRE Service Representative jobs near you
Infographic showing various Pre Service Representative job openings in the United States as of July 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,911 per year, or $23 per hour.
Customer Service Representative - PBO

Customer Service Representative - PBO

Luminis Health

Annapolis, MD • On-site

$17.50 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Luminis Health rating

8.1

Company rating: 8.1 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

68th of 886 rated healthcare providers

Job description

Position Objective:
PBO Customer Service Representative (PCS) is responsible for assisting customers resolve billing concerns and outstanding self-pay and bad debt balances for services billed by Luminis Health Professional Business Office. PBO Customer Service Representatives explain insurance and self-pay liability and assist customers in finding solutions to pay their balances by: collecting money over the phone, establishing payment plans, acting as a liaison for accounts in bad debt and determining eligibility for state/local programs including Luminis Health medical financial assistance programs. PBO Customer Service Representatives follow best practice collection techniques while providing the customer an exceptional customer service experience.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
The PBO Customer Service Representative is responsible providing exceptional customer service to customers while resolving billing concerns and self-pay collections while adhering to compliance with policies and regulations.
Responsibilities:
  1. Answer and document incoming customer calls, confer with outbound calls to ensure customer issues are fully resolved timely. Provide and document customer's updates in progress to resolve concerns and realistic time frames to complete.
  2. Explain questions related to billing, refunds, insurance plan adjudicated benefits, self-pay and bad debt balances.
  3. Work as a liaison with internal billing units and bad debt vendors to resolve concerns, errors and/or recall bad debt placements. Update bankruptcy information, perform self-pay adjustments according to policy
  4. Verifying and updating patient and guarantor demographic, health insurance coverage and account status information into the billing system.
  5. Guide patients/guarantors in applying for Medical Financial Assistance. Determine eligibility for assistance, process application and update balance according to policy.
  6. Assist patients with applying for state or federal medical financial assistance.
  7. Collect pre- service payment and self-pay balances and/or establish payment plan arrangements per policy.
  8. Properly manage self-pay and bad debt collection work queues to reduce self-pay accounts receivable and avoid bad debt write off.
  9. Update statement holds, monitor statement processing, demand print and mail statements or itemized bills on request.
  10. Perform other duties as assigned.

Educational/Experience Requirements:
  • High School Diploma or equivalent (GED) is required.
  • Three years' experience in the health care industry preferred.
  • Knowledge of the principles of accounting and financial analysis.
  • Working knowledge of full scope revenue cycle management process; from encounter/claim creation, follow up, guarantor statement cycle required.
  • Experience working with EPIC modules highly preferred.
  • Experience operating multi-line phone system, fax machines, photocopiers, PCs, and credit card machines.
  • Must demonstrate a professional and courteous disposition and an ability to communicate well.
  • Exceptional customer service skills required, prior customer service experience preferred.

Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.
Physical Demands -
Light Duty
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$17.50-$26 USD
Luminis Health Benefits Overview:• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.

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