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Pc Network Support Technician Jobs (NOW HIRING)

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick ...

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick ...

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick ...

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick ...

Network Support Technician Location: Brlow, FL Key Responsibilities * Monitor, configure, maintain, and optimize enterprise network infrastructure including Aruba switches, wireless access points ...

MANTECH seeks a motivated, career and customer-oriented Network Support Technician to join our team at the Puget Sound Naval Shipyard in Bremerton, WA . This is an on-site position. Help protect our ...

Support vendor technicians during equipment upgrades or replacements. * Maintain inventory of networking and security equipment. Qualifications: * Associate's degree or technical certification in ...

Support vendor technicians during equipment upgrades or replacements. * Maintain inventory of networking and security equipment. Qualifications: * Associate's degree or technical certification in ...

Provides support to end users in all areas of PC use. Qualifications: Education: Associate's Degree ... Travel within branch network to deliver and setup computer hardware and peripherals. * Update and ...

Support vendor technicians during equipment upgrades or replacements. * Maintain inventory of networking and security equipment. Qualifications: * Associate's degree or technical certification in ...

Support vendor technicians during equipment upgrades or replacements. * Maintain inventory of networking and security equipment. Qualifications: * Associate's degree or technical certification in ...

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PC Network Support Technician information

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How much do pc network support technician jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for pc network support technician in the United States is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $28.37 per hour, depending on experience, location, and employer.

What are some typical challenges a PC Network Support Technician might face during a workday, and how can they be managed?

PC Network Support Technicians often encounter challenges such as troubleshooting complex connectivity issues, managing multiple support requests simultaneously, and keeping up with rapidly evolving network technologies. Effective time management, clear communication with end users, and continuous learning are essential strategies for handling these challenges. Collaborating with team members and using diagnostic tools can also help resolve issues efficiently and maintain network reliability.

What is a PC Network Support Technician?

A PC Network Support Technician is an IT professional who installs, maintains, troubleshoots, and repairs computer networks and related hardware and software. They help ensure that an organization's network systems, such as local area networks (LANs) and wide area networks (WANs), run smoothly and efficiently. Their responsibilities often include setting up network equipment, diagnosing connectivity issues, providing technical support to users, and keeping security protocols up-to-date. This role is essential in businesses that rely on technology to maintain daily operations.

What does a network support technician do?

A network support technician is responsible for maintaining, troubleshooting, and repairing computer networks, including local area networks (LANs), wide area networks (WANs), and internet connections. They install network hardware, configure network settings, monitor network performance, and resolve connectivity issues to ensure reliable network operation. Strong knowledge of networking protocols, hardware, and tools like routers and switches is essential for this role.

How much is the salary of a computer network technician?

The salary of a PC network support technician typically ranges from $45,000 to $70,000 annually, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced technicians with certifications like CompTIA Network+ or Cisco CCNA can earn higher wages.

What jobs can I get with a CCST certification?

A CCST (Certified Computer Support Technician) certification can qualify you for roles such as PC network support technician, help desk technician, or IT support specialist. These positions involve troubleshooting hardware and software issues, maintaining network systems, and providing technical assistance in various organizations.

What does a PC support technician do?

A PC support technician troubleshoots and repairs computer hardware and software issues, assists users with technical problems, and maintains network connectivity. They often use diagnostic tools, perform system updates, and may hold certifications like CompTIA A+ to ensure effective support. Their work environment typically involves providing on-site or remote assistance to ensure computer systems run smoothly.

What is the difference between Pc Network Support Technician vs Pc Help Desk Technician?

AspectPc Network Support TechnicianPc Help Desk Technician
CertificationsCompTIA Network+, A+CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)
Work EnvironmentNetwork infrastructure, troubleshooting network issuesEnd-user support, software/hardware troubleshooting
Employer & Industry UsageIT service providers, corporate networksHelp desks, IT support centers, corporate environments
Common Search & ComparisonFocus on network issues, infrastructureFocus on user support, hardware/software problems

The Pc Network Support Technician primarily handles network infrastructure, troubleshooting connectivity issues, and maintaining network security. In contrast, the Pc Help Desk Technician focuses on resolving end-user hardware and software problems. While both roles require similar certifications and work in IT support environments, their core responsibilities differ, with the network technician specializing in network systems and the help desk technician supporting individual users.

What are the key skills and qualifications needed to thrive as a PC Network Support Technician, and why are they important?

To thrive as a PC Network Support Technician, you need a solid understanding of computer hardware, networking fundamentals, troubleshooting, and typically an associate’s degree or relevant certifications like CompTIA A+ or Network+. Familiarity with operating systems, network management tools, and ticketing systems is commonly required. Excellent problem-solving abilities, strong communication, and patience are vital soft skills for delivering effective technical support. These skills ensure minimal downtime, efficient issue resolution, and a positive experience for end users and teams.
More about PC Network Support Technician jobs
Infographic showing various Pc Network Support Technician job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $54,870 per year, or $26.4 per hour.
Network Support Technician

Network Support Technician

Inserso

New Orleans, LA • On-site

Full-time

Posted 19 days ago


Job description

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.
The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required.
Responsibilities:
  • Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units.
  • Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors.
  • Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots.
  • Assist in testing, applying, and maintaining server configurations and related security patches.
  • Assist in maintaining and checking the health of systems and backups to include restore testing.
  • Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets.
  • Update tickets following documentation templates and/or guidelines to ensure quality requirements are met.
  • Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner.
  • Provide inventory support and input to the provided inventory system for the customer.
  • Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests.
  • Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events.
  • Conduct or provide new equipment deployments and/or requested deployment support.
  • Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets.
  • Analyzes functional business requirements and design specifications for functional activities.
  • Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met.
  • Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems.
  • Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products.
  • Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware.
Required Skills/Experience:
  • Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process.
  • Associate Degree or equivalent experience.
  • 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role.
  • Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues.
  • General knowledge network products and systems.
  • Experience in a rapid paced, time sensitive, high-quality environment.
  • Must have excellent team skills and collaboration skills.
  • Attention to detail and follow-through.
  • Ability to work with minimal supervision.
  • Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
  • Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails.
  • If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements.
Preferred Skills/Experience:
  • Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks.
  • Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
  • Ability to apply comprehensive knowledge across key tasks and high impact assignments.
  • Experience evaluating system performance results and recommending improvements or optimizations.
  • Experience performing IT hardware repairs and installing replacement parts.
  • Experience planning and leading technology assignments and projects.
  • Prior hands-on experience with the setup, configuration and administration of servers and backups.
  • Experience functioning as a technical expert across multiple project assignments.
  • ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications.
Physical and/or Mental Qualifications:
  • Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists.
  • This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs.
EOE, including Disability/Vets.
Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job.