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7 Support Jobs (NOW HIRING)

Synergy ECP

Network Engineer 24/7 Support

Annapolis, MD · On-site

$250K/yr

This is a mission-critical opportunity supporting operations that run 24/7, 365 days a year . Our team ensures that essential systems stay online, secure, and performing at all times-and that ...

Apptad, Inc.

IFS 7 Application Support

Tampa, FL · On-site +1

IFS 7 Application Support Location-Hybrid 2-3 days a week in any of the locations (Tampa, FL OR Monroe, NC OR Warren, MA OR Parsippany, NJ) Key Responsibilities: * User Support: Acting as a point of ...

Yochana IT

IFS 7 Application Support

Miami, FL · Remote

Job Title- IFS 7 Application Support Location - Remote - USA Contract - 1+ year Key Responsibilities: * User Support: Acting as a point of contact for end users, providing guidance, resolving ...

Tory Burch LLC

Support Associate-7

Mercedes, TX · On-site

$15 - $20/hr

You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're ...

Zubaze

Customer Support Specialist

Manhattan, NY · On-site

$60 - $80/hr

Learn how to organize client websites better, improve collaboration, and streamline your developer-client workflow with Zubaze insights. 500+ Projects 24/7 Support Customer Support Specialist Join ...

May Institute

Direct Support Professional

Chicopee, MA · On-site

$20 - $21/hr

Access our Employee Assistance Program (EAP) for 24/7 support. • Flexibility: Dependent care FSA and additional voluntary benefits. Now Hiring in: East Longmeadow Easthampton Hadley Springfield

mayinstitute

Direct Support Professional

Norwood, MA · On-site

$21.50/hr

Access our Employee Assistance Program (EAP) for 24/7 support. • Flexibility: Dependent care FSA and additional voluntary benefits. *Benefits received dependent on number of hours constantly worked ...

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7 Support information

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How much do 7 support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for 7 support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is a 7 support?

7 Support professionals typically refer to customer service or technical support representatives who provide assistance across seven different channels or areas. These channels often include phone, email, live chat, social media, in-person, self-service portals, and knowledge bases. Their main role is to resolve customer issues, answer queries, and ensure customer satisfaction by offering timely solutions through various communication platforms. They need strong communication skills, technical knowledge, and the ability to multitask. The goal is to deliver seamless and consistent support experiences across all supported channels.

What are the key skills and qualifications needed to thrive as a 7 support?

To excel as a 7 Support specialist, you generally need strong troubleshooting skills, a solid understanding of Windows 7 operating systems, and relevant IT qualifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems, and Active Directory management is typically required. Excellent communication, patience, and problem-solving abilities help you deliver effective support and build trust with users. These skills ensure timely resolution of technical issues, minimize downtime, and maintain smooth business operations.

What are some common challenges faced by a 7 support professional, and how can they be effectively managed?

Level 7 Support professionals often handle the most complex technical issues that have been escalated from lower support tiers. One common challenge is quickly diagnosing and resolving rare or high-impact problems that may not have documented solutions. Collaborating closely with development teams, maintaining up-to-date knowledge of system architecture, and using strong troubleshooting methodologies are key to overcoming these challenges. Building effective communication with both technical and non-technical stakeholders is also essential for ensuring positive outcomes and continuous service improvement.

What is the difference between 7 Support vs Customer Support Specialist?

Aspect7 SupportCustomer Support Specialist
Required CredentialsTechnical certifications, relevant industry trainingCustomer service training, communication skills
Work EnvironmentTechnical support centers, IT departmentsCall centers, retail, online support
Employer & Industry UsageIT, telecommunications, software companiesRetail, e-commerce, service industries
Common Search & ComparisonYesYes

7 Support and Customer Support Specialist roles often overlap in providing technical or product assistance. However, 7 Support typically requires more technical certifications and focuses on resolving complex technical issues, often within IT or software industries. Customer Support Specialists usually handle general inquiries, product questions, and customer service, often in retail or service sectors. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What cities are hiring for 7 Support jobs?

Cities with the most 7 Support job openings:

What states have the most 7 Support jobs?

States with the most job openings for 7 Support jobs include:

What are popular job titles related to 7 Support jobs?

For 7 Support jobs, the most frequently searched job titles are:

7 Support jobs near you
Infographic showing various 7 Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Network Engineer 24/7 Support

Annapolis Junction, MD • On-site

Synergy ECP
IT Services • 51 - 200 employees
Learn more about Synergy ECPexternal

Full-time

Re-posted 21 days ago

Job description

Job Summary:
Synergy ECP is a leading provider of cybersecurity, software and systems engineering and IT services to the U.S. intelligence and defense communities. They are seeking an experienced Level 3 Network Engineer to support mission-critical operations that run 24/7, ensuring essential systems stay online and secure.
Responsibilities:
• Provide assistance in all aspects of network management, from network design through implementation, maintenance, and upgrading of existing networks.
• Analyze design, specifications, and related documents.
• Implement communication system requirements to support the distributed functionality of a software engineering environment.
• Analyze network characteristics (e.g., traffic connect time, transmission speeds, packet sizes, and throughput).
• Troubleshoot problems and recommend procurement of and/or modifications to network components.
• Design solutions, integrate, configure, deploy, test, and provide support for numerous types of network devices, interfaces, and methodologies.
• Optimize end-to-end system performance and dataflow management.
• Configure and optimize the network to connect various front-end and back-end components.
• Coordinate with system engineering and dataflow teams to ensure proper mission operations with minimal downtime.
• Facilitate the implementation of high-speed, scalable, fault-tolerant network topologies applicable to WAN and LAN design.
• Implement specific network solutions to support server requirements, including load balancing, VPNs, firewall contexts, and network address translation (NAT).
• Minimize network latency and maximize data throughput through design analysis and network performance monitoring tools.
• Lead large efforts involving dynamic requirements and scaling.
• Work with system engineers and cross-organizational teams to define requirements.
• Resolve complex network problems; operate network analyzers, WAN test equipment, and network simulators.
Qualifications:
Required:
• Twelve (12) years of experience in programs and contracts of similar scope, type, and complexity is required.
• Bachelor’s degree in Engineering from an accredited college or university is required.
• Four (4) years of additional network engineering experience may be substituted for a bachelor’s degree.
• Five (5) years of experience with the following Network Tools: WhatsUp Gold and NetFlow.
• Five (5) years of experience with the following SIGINT Tools: Common View/Max View, Triton, and TUMMS.
• Computer Network Operations
• Information Technology SIGINT
• CLEARANCE REQUIRED: TS/SCI w/ Polygraph
• U.S. Citizenship
Company:
Synergy ECP deals with cybersecurity, information technology, procurement support, project management and financial analysis. Founded in 2007, the company is headquartered in Columbia, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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