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Overnight Tier 1 Helpdesk Jobs in Macon, GA (NOW HIRING)

Planet Fitness

Overnight Front Desk Associate

Perry, GA

$12.75 - $16.25/hr

We are proud to be one of the largest and fastest-growing franchisors and operators of fitness ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Planet Fitness

Overnight Front Desk Associate

Perry, GA

$12.75 - $16.25/hr

We are proud to be one of the largest and fastest-growing franchisors and operators of fitness ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...

Planet Fitness

Overnight Front Desk Associate

Perry, GA · On-site

$12.75 - $16.25/hr

We are proud to be one of the largest and fastest-growing franchisors and operators of fitness ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

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Overnight Tier 1 Helpdesk information

See Macon, GA salary details

$20.6K

$60.5K

$113.7K

How much do overnight tier 1 helpdesk jobs pay per year?

As of May 28, 2026, the average yearly pay for overnight tier 1 helpdesk in Macon, GA is $60,546.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,300.00 and $74,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Overnight Tier 1 Helpdesk, and why are they important?

To thrive as an Overnight Tier 1 Helpdesk, you need a solid understanding of basic IT troubleshooting, customer service principles, and often a relevant associate’s degree or equivalent experience. Familiarity with ticketing systems like ServiceNow or Zendesk, remote desktop tools, and basic networking concepts is typically required. Strong communication, active listening, and the ability to remain calm under pressure are important soft skills for this role. These abilities ensure timely resolution of user issues, maintain service quality during off-hours, and support smooth IT operations around the clock.

What are the unique challenges of working as an Overnight Tier 1 Helpdesk technician, and how can I prepare for them?

Working overnight as a Tier 1 Helpdesk technician often means handling technical issues during off-peak hours, which can include troubleshooting critical incidents with limited in-house support. You may need to work independently, prioritize urgent requests, and manage your time effectively while maintaining a high standard of customer service. Adjusting to a night schedule can be challenging, so establishing a consistent sleep routine and practicing strong self-care are important. Collaboration with day-shift teams via thorough documentation and clear handoffs is also key to ensuring seamless service for clients.

What are Overnight Tier 1 Helpdesk jobs?

Overnight Tier 1 Helpdesk jobs involve providing basic technical support and troubleshooting to customers or employees during overnight hours. These roles typically serve as the first point of contact for IT-related issues, such as password resets, connectivity problems, and software or hardware questions. Tier 1 helpdesk staff follow scripts or documented solutions to resolve common problems and escalate more complex issues to higher-level support. Working overnight may also involve monitoring systems and responding quickly to incidents that arise outside regular business hours.

What is the difference between Overnight Tier 1 Helpdesk vs Night Shift Support Technician?

AspectOvernight Tier 1 HelpdeskNight Shift Support Technician
CertificationsCompTIA A+, Network+ often preferredSimilar certifications, often CompTIA A+
Work EnvironmentHelpdesk call centers, remote supportOn-site or remote technical support roles
Industry UsageIT service providers, corporate ITIT support, technical service companies
Job FocusHandling user issues, troubleshooting software/hardwareResolving technical problems, maintaining systems

Both roles involve technical support and require similar certifications. The main difference lies in the job focus: Overnight Tier 1 Helpdesk primarily handles user inquiries and basic troubleshooting via helpdesk systems, while Night Shift Support Technicians may perform more hands-on technical repairs and system maintenance. Both roles are essential in IT support operations, often working overnight shifts to ensure 24/7 service availability.

What are popular job titles related to Overnight Tier 1 Helpdesk jobs in Macon, GA? For Overnight Tier 1 Helpdesk jobs in Macon, GA, the most frequently searched job titles are:
What job categories do people searching Overnight Tier 1 Helpdesk jobs in Macon, GA look for? The top searched job categories for Overnight Tier 1 Helpdesk jobs in Macon, GA are:
What cities near Macon, GA are hiring for Overnight Tier 1 Helpdesk jobs? Cities near Macon, GA with the most Overnight Tier 1 Helpdesk job openings:
Overnight Tier 1 Helpdesk jobs near you
Weekend & Overnight Caregivers Needed - Macon & Warner Robins

Weekend & Overnight Caregivers Needed - Macon & Warner Robins

Home Instead

Macon, GA • On-site

$200 - $500/wk

Full-time

Posted 4 days ago

Home Instead rating

5.4

Company rating: 5.4 out of 10

Based on 377 frontline employees who took The Breakroom Quiz

167th of 227 rated social care providers

Job description

Job description
Home Instead® Care Pros provide a variety of non-medical services that allow our aging community to remain in their homes. These services are meant to enhance the quality of life for seniors. Home Instead® Care Pros help clients and their families meet the challenges of aging with dignity, pride, care and compassion.
We help build your future.
We pride ourselves on providing best in class service, training, education, and opportunities for career advancement.
We're a family.
Our mission is to pair you with a client that will feel like and hopefully become family. With a team that you can lean on for support, share stories with, and seek advice from, you will never feel alone. We trust each other and we look out for each other.
We've got you covered.
Not only will this be one of the most rewarding experiences you'll ever have but we also offer competitive pay, and a schedule that fits your lifestyle.
Professional experience NOT required; PCA certification provided.
Shifts Available: Various Day shifts, evening shifts, and 12-hour overnight shifts
Benefits of being a Home Instead CARE Professional:
  • Paid New Hire Training
  • Paid Continuing Education
  • Travel Reimbursement
  • Competitive Pay
  • Referral Bonus
  • Free Personal Protective Equipment
  • Rewards and Recognition
  • Fun, Supportive and Family Oriented Work Environment with Awesome Coworkers!

Pay: $200.00 to $500.00 Per Week
Qualifications
  • Driver's License (Required)
  • US work authorization (Required)
  • Clean Criminal Background (Required)
  • Automobile and Auto Insurance (Required)
  • Lift up to 25 pounds (Required)

We are so very excited to help you find your purpose in caring for others!
Position Information
Title:Weekend & Overnight Caregivers Needed - Macon & Warner RobinsID:1104
Please note that this is the job board for the franchise office located at 2940 Riverside Dr. Each Home Instead franchise is independently owned and operated. To find a franchise near you, please visit the Careers page.
For job related questions please call the franchise office at 4784775501.

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