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Overnight Sales Representative information

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$23K

$61.4K

$108.5K

How much do overnight sales representative jobs pay per year?

As of Sep 1, 2026, the average yearly pay for overnight sales representative in the United States is $61,448.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is an overnight sales representative?

Overnight Sales Representatives are professionals who manage sales activities and customer inquiries during nighttime or overnight shifts. They may work in industries that operate 24/7, such as retail, call centers, or hospitality, helping customers with purchases, processing orders, or resolving issues outside of regular business hours. Their responsibilities often include maintaining accurate records, meeting sales targets, and providing exceptional customer service during overnight hours. This role is ideal for individuals seeking non-traditional work hours and who are comfortable working independently or with a small team when most staff are off duty.

What skills and qualifications are needed to thrive as an overnight sales representative?

To thrive as an Overnight Sales Representative, you need strong sales acumen, customer service skills, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic Microsoft Office tools is typically required. Outstanding communication, problem-solving abilities, and the capacity to work independently during late hours are distinguishing soft skills. These skills and qualities are crucial for maintaining sales performance, ensuring customer satisfaction, and efficiently operating with minimal supervision during overnight shifts.

What challenges might an overnight sales representative encounter, and how can they be managed?

Overnight Sales Representatives often face the challenge of working non-traditional hours, which can impact work-life balance and require effective time management. Additionally, they may need to work independently with limited in-person supervision, making self-motivation and problem-solving skills essential. Handling customer inquiries during late hours, sometimes with fewer resources, can also be demanding. Building strong communication with day-shift colleagues and maintaining clear records can help ensure smooth transitions and team collaboration.

What is the difference between Overnight Sales Representative vs Retail Sales Associate?

AspectOvernight Sales RepresentativeRetail Sales Associate
CredentialsHigh school diploma; sales experience often preferredHigh school diploma or equivalent
Work EnvironmentNight shifts, warehouse or store setting, less customer interactionDay shifts, retail store, high customer interaction
Employer & IndustryRetail, wholesale, or distribution companiesRetail stores, malls, shopping centers
Search & Comparison IntentJob roles with night shifts, warehouse, or distribution focusDaytime retail sales roles, customer service jobs

The Overnight Sales Representative typically works night shifts in warehouse or distribution environments, focusing on sales and inventory management with less direct customer interaction. In contrast, Retail Sales Associates work during daytime hours in retail stores, engaging directly with customers. Both roles require similar credentials but differ mainly in work hours and environment, catering to different employment needs within the retail industry.

What cities are hiring for Overnight Sales Representative jobs?

Cities with the most Overnight Sales Representative job openings:

What are the most commonly searched types of Sales Representative jobs?

The most popular types of Sales Representative jobs are:

What states have the most Overnight Sales Representative jobs?

States with the most job openings for Overnight Sales Representative jobs include:

Overnight Sales Representative jobs near you

Overnight Sales Representative - Onsite

ibex

Pittsburgh, PA

Full-time

Medical, Dental, Vision, PTO

Posted 26 days ago

Job description

Overview

Jumpstart Your Career with Ibex Pittsburgh!

Ibex Pittsburgh is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who truly listen. You'll make real connections, build new skills, and grow your career in a place that celebrates you.

About the Role: Customer Support & Sales Representative

About the Program

In partnership with a next generation satellite communications company delivering high-speed, low latency internet from space. This innovative technology connects customers in rural, suburban, and underserved areas where traditional broadband solutions fail to reach. As part of our customer first, tech forward team, you will help consumers get connected anywhere on Earth.

Position Summary

As a Customer Support /Sales Representative, you'll be on the front lines helping customers combining top-tier customer service while engaging prospective customers through inbound interactions to promote satellite internet services. You will educate customers on product features, uncover their connectivity issues, recommend tailored plans and hardware options, and close sales while delivering an excellent customer experience.

We're seeking energetic and customer focused communicators who thrive in a fast-paced environment, are motivated by results, and are excited to represent groundbreaking technology.

Responsibilities

Key Responsibilities

  • Conduct inbound interactions to provide customer support while promoting satellite internet
  • Provide support with activating equipment, password resets, service plan management and general information inquires.
  • Complete service order request and negotiate when needed.
  • Create a positive customer experience through empathy, patience, and a commitment to understanding and resolving customer concerns.
  • Clearly explain product benefits, including speed, reliability, installation details, and service availability.
  • Meet and exceed sales targets, conversion goals, and quality metrics.
  • Accurately process orders, update customer information, and document interactions.
  • Collaborate with leaders and trainers to continuously improve product knowledge
Qualifications

Requirements

  • Previous experience in sales, customer service, or telecommunications is preferred but not required. We will train you!
  • Strong communication and active listening skills.
  • Ability to simplify and explain technical information to everyday customers.
  • Goal driven mindset with a passion for helping customers.
  • Comfortable using computers, multiple systems, and communication tools.
  • Flexibility to work various shifts depending on program needs.
  • High school diploma or equivalent required.

What ibex Offers

  • Paid training on customer support and satellite internet technology.
  • Growth and advancement opportunities within a global BPO leader.
  • Benefits (medical, dental, vision, PTO).
  • A supportive and energetic team culture.

Job Type:

  • Full-time

Shift availability:

  • Friday through Tuesday

Benefits: 

  • Dental insurance
  • Health insurance
  • Perk Spot
  • On-the-job training
  • Paid time off
  • Referral program
  • Vision insurance

Ability to Commute:

Location: 500 Penn Center Blvd, Monroeville, PA 15235

  • In person
Employment Type: FULL_TIME

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