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Overnight Remote Call Center Jobs in Riverside, CA

PCV Murcor

Status I (Remote/Out of State ok)

Pomona, CA · On-site +1

$19 - $21/hr

... Call Center experience 1 - 3 years of soft collection experience Experience in fast paced environment Prior Knowledge Customer Service principles Real Estate related industry Appraisal Management

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Overnight Remote Call Center information

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$11

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$26

How much do overnight remote call center jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for overnight remote call center in Riverside, CA is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Overnight Remote Call Center Representative, and why are they important?

To thrive as an Overnight Remote Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and remote collaboration tools is typically required. Dependability, patience, and the ability to work independently during non-traditional hours are standout soft skills for this position. These skills ensure effective customer support, maintain service quality during overnight shifts, and contribute to overall team reliability.

What are Overnight Remote Call Center jobs?

Overnight remote call center jobs involve handling customer service, support, or sales inquiries during nighttime hours, all while working from home or another remote location. Employees in these positions typically answer phone calls, respond to emails or chats, and assist customers with their needs outside of regular business hours. These jobs often require strong communication skills, the ability to work independently, and comfort with technology. Overnight shifts are designed to provide 24/7 support to customers in different time zones or to accommodate businesses that operate around the clock. Many companies hire remote agents to reduce overhead costs and offer greater flexibility to workers.

What are some common challenges faced by overnight remote call center agents, and how can they be addressed?

Overnight remote call center agents often face challenges such as maintaining focus during late hours, managing fatigue, and handling increased call volumes when fewer team members are available. To address these, establishing a consistent sleep schedule, creating a dedicated and distraction-free workspace, and utilizing time management techniques are essential. Leveraging communication tools to stay connected with supervisors and peers can also help agents feel supported and ensure smooth handoffs between shifts.
What are the most commonly searched types of Remote Call Center jobs in Riverside, CA? The most popular types of Remote Call Center jobs in Riverside, CA are:
What are popular job titles related to Overnight Remote Call Center jobs in Riverside, CA? For Overnight Remote Call Center jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Overnight Remote Call Center jobs in Riverside, CA look for? The top searched job categories for Overnight Remote Call Center jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Overnight Remote Call Center jobs? Cities near Riverside, CA with the most Overnight Remote Call Center job openings:
Overnight Remote Call Center jobs near you
Status I (Remote/Out of State ok)

Status I (Remote/Out of State ok)

PCV Murcor

Pomona, CA • On-site, Remote

$19 - $21/hr

Full-time

Posted 28 days ago

Job description

Notice to Prospective Employees of PCV Murcor, Inc who are California Residents
PCV Murcor, Inc respects the privacy of our employees and prospective employees. You can read about our information collection practices including the categories of information we collect from you and how we use that information in our privacy policy located at https://www.pcvmurcor.com/privacy/.
If you have any questions please contact the CCPA Team at CCPA@pcvmurcor.com or (844) 900-5535.
Status I
(Customer Service / Collections)
Out of State - Working from Home Opportunities
Pay Range: $19/hr to $21/hr
We are looking for a Customer Service and/or Collections experienced individual for the Status I position at PCV Murcor. This individual must have the ability to handle multiple tasks and be adaptable to handling an array of vendor appraisers' questions and appraisal order issues.
The Status I position helps in facilitating the completion of the client reports and appraisal orders in a timely manner in accordance with the client's requirements. This individual will be responsible in tracking down the licensed vendor appraisers in trying to resolve any problems that may cause delays in the appraisal order process. This may include but not limited to the delivery of appraisal reports and/or confirming delivery dates, among other tasks and responsibilities within this role. This individual must be comfortable with out-bound/cold-calling related responsibilities and dealing with an array of personalities and problem resolutions.
Essential Job Duties and Responsibilities
  • Ensure that all outstanding orders are completed and submitted by the vendor due date and time
  • Collaborate with vendors to ensure on time delivery of reports to the client
  • Effectively resolve problems that may lead to a delay in receiving the report and/or customer service issues
  • Serve as a conduit between vendor and clients
  • Make appropriate notations in the order file that describe the current status of the order
  • Provide feedback about vendor performance to vendor managers
  • Partner with client service managers to resolve client delays, questions, concerns, etc.
  • Handles inbound calls from vendors in support of updating orders and assisting vendors with open orders
  • Proactive in addressing potential problems and displays confidence in making decisions. Weighs alternatives and chooses appropriate response or action
  • Setting clear expectations on current and past due reports
  • Tracking and owning orders to ensure past due reports are received and/or escalated
  • May be asked to work on special projects, assigned other duties and/or cross train to support business needs

Qualifications and Skills
Required
Preferred
Qualification
High School Diploma or Equivalent
Some college or higher
Experience
1 - 3 years of Customer Service / Call Center experience
1 - 3 years of soft collection experience
Experience in fast paced environment
Prior Knowledge
Customer Service principles
Real Estate related industry
Appraisal Management
  • Ability to prioritize and manage multiple tasks
  • Detailed oriented with excellent listening and analytical skills
  • Excellent verbal and written communication skills
  • Microsoft Office Suite (Word & Excel) intermediate level and above
  • Ability to resolve problems and remove barriers to problem resolution
  • Negotiation skills to reach mutual agreements with vendors over issues
  • Ability to work independently with moderate supervision

AA-EOE F/M/Disability/Vet
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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