ZipRecruiter

Log In

2

Overnight Remote Call Center Jobs in Indiana (NOW HIRING)

Liveops

Remote Customer Service Representative

Carmel, IN · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

TransPerfect

... call center-style setting. We offer comprehensive, paid training to launch your career as an Over-the-Phone (OPI) and Video Remote Interpreter (VRI), helping clients across industries such as health ...

previous page

Showing results 41-60

All JobsCall Center JobsOvernight Remote Call Center JobsOvernight Remote Call Center Jobs in Indiana

Overnight Remote Call Center information

What are the key skills and qualifications needed to thrive as an overnight remote call center representative?

To thrive as an Overnight Remote Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and remote collaboration tools is typically required. Dependability, patience, and the ability to work independently during non-traditional hours are standout soft skills for this position. These skills ensure effective customer support, maintain service quality during overnight shifts, and contribute to overall team reliability.

What is an overnight remote call center?

Overnight remote call center jobs involve handling customer service, support, or sales inquiries during nighttime hours, all while working from home or another remote location. Employees in these positions typically answer phone calls, respond to emails or chats, and assist customers with their needs outside of regular business hours. These jobs often require strong communication skills, the ability to work independently, and comfort with technology. Overnight shifts are designed to provide 24/7 support to customers in different time zones or to accommodate businesses that operate around the clock. Many companies hire remote agents to reduce overhead costs and offer greater flexibility to workers.

What are some common challenges faced by overnight remote call center agents, and how can they be addressed?

Overnight remote call center agents often face challenges such as maintaining focus during late hours, managing fatigue, and handling increased call volumes when fewer team members are available. To address these, establishing a consistent sleep schedule, creating a dedicated and distraction-free workspace, and utilizing time management techniques are essential. Leveraging communication tools to stay connected with supervisors and peers can also help agents feel supported and ensure smooth handoffs between shifts.

What are the most commonly searched types of Remote Call Center jobs in Indiana?

The most popular types of Remote Call Center jobs in Indiana are:

What are popular job titles related to Overnight Remote Call Center jobs in Indiana?

For Overnight Remote Call Center jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Overnight Remote Call Center jobs in Indiana look for?

The top searched job categories for Overnight Remote Call Center jobs in Indiana are:

What cities in Indiana are hiring for Overnight Remote Call Center jobs?

Cities in Indiana with the most Overnight Remote Call Center job openings:

Overnight Remote Call Center jobs near you
Infographic showing various Overnight Remote Call Center job openings in Indiana as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Remote Customer Service Representative

Liveops

Lafayette, IN • Remote

$20/hr

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

View All Liveops Jobs

Apply