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Overnight It Help Desk Jobs in Manhattan, NY (NOW HIRING)

eMazzanti Technologies

IT Help Desk

Hoboken, NJ · On-site

Job Opportunity At eMazzanti Technologies eMazzanti Technologies a leading provider of IT Services is looking to add to our eCare Managed Services team to provide level 1 and level 2 help desk ...

eMazzanti Technologies

IT Help Desk

Hoboken, NJ · On-site

eMazzanti Technologies a leading provider of IT Services is looking to add to our eCare Managed Services team to provider level 1 and level 2 help desk support to expanding client base. We're ...

eMazzanti Technologies

IT Help Desk

Hoboken, NJ · On-site

Job Summary : eMazzanti Technologies is a leading provider of IT Services looking to expand their eCare Managed Services team. The role involves providing level 1 and level 2 help desk support to ...

nimble

IT Help Desk Technician

New Hyde Park, NY

We are seeking a dedicated and customer-focused Tier 1 Help Desk Technician to join our IT support team. The ideal candidate will provide first-line technical support for hardware, software, and ...

Sabert

IT Help Desk Intern

Sayreville, NJ · On-site

$15.50 - $20.75/hr

As an intern with our Information Technology team, you'll have the opportunity to support end users and contribute to the daily operations of our help desk environment. This is an excellent ...

Odyssey House

IT Help Desk Specialist

Manhattan, NY · On-site

They are seeking an experienced IT Help Desk Specialist to troubleshoot complex technical issues and ensure the stability and security of their IT systems. Responsibilities : • Troubleshoot and ...

Sabert Corporation

IT Help Desk Intern

Sayreville, NJ · On-site

$15.50 - $20.75/hr

As an intern with our Information Technology team, you'll have the opportunity to support end users and contribute to the daily operations of our help desk environment. This is an excellent ...

Odyssey House

IT Help Desk Specialist

Manhattan, NY · On-site

We are seeking an experienced IT Help Desk Specialist to join our IT team. This position serves on solving complex technical issues and plays a critical role in maintaining the stability, security ...

Odyssey House INC

IT Help Desk Specialist

Manhattan, NY · On-site

$30.22 - $35.71/hr

We are seeking an experienced IT Help Desk Specialist to join our IT team. This position serves on solving complex technical issues and plays a critical role in maintaining the stability, security ...

Noblesoft Technologies

Help Desk Agent

Brooklyn, NY · On-site

$18 - $22.75/hr

Contract (6+ Months) The L2 IT Help Desk Support role is responsible for providing advanced technical support to client workers. This position ensures that all IT-related issues are resolved ...

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Overnight It Help Desk information

See Manhattan, NY salary details

$14

$25

$37

How much do overnight it help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for overnight it help desk in Manhattan, NY is $25.55, according to ZipRecruiter salary data. Most workers in this role earn between $21.20 and $28.65 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Overnight IT Help Desk technician, and why are they important?

To thrive as an Overnight IT Help Desk technician, you need a solid understanding of computer systems, troubleshooting processes, and basic networking, often supported by a relevant degree or IT certifications like CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and knowledge management platforms is typically required. Strong problem-solving skills, patience, and clear communication are crucial for efficiently assisting users and managing incidents independently during off-hours. These skills ensure timely resolution of technical issues, minimize downtime, and maintain consistent IT support regardless of the time of day.

What are some unique challenges faced by Overnight IT Help Desk professionals, and how can they prepare for them?

Overnight IT Help Desk professionals often face challenges such as limited on-site support, handling critical incidents with fewer resources, and communicating with day-shift teams for seamless issue resolution. They must be comfortable working independently, prioritize tasks efficiently, and document all actions thoroughly to ensure continuity. Building strong written communication skills and maintaining a proactive approach to troubleshooting are key to succeeding in this role.

What does an Overnight IT Help Desk do?

An Overnight IT Help Desk provides technical support to users during nighttime hours, addressing issues such as system outages, software problems, and network connectivity. They monitor systems, respond to user requests via phone, email, or chat, and escalate complex problems to higher-level technicians if needed. Working overnight ensures that critical IT systems remain operational and that users working late or in different time zones receive timely assistance. These professionals often document issues and solutions to help improve future support.

What is the difference between Overnight It Help Desk vs Night Support Technician?

AspectOvernight It Help DeskNight Support Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, call center, remote supportOn-site, troubleshooting, hardware/software support
Industry UsageIT service providers, corporate ITIT support, technical services
Work HoursOvernight shifts, 11 PM-7 AMNight shifts, varies by employer

Both roles involve technical support and require similar certifications, but the Overnight It Help Desk typically focuses on remote support during overnight hours, while the Night Support Technician often provides on-site troubleshooting. The choice depends on whether you prefer remote or on-site work during night shifts.

What are the most commonly searched types of It Help Desk jobs in Manhattan, NY? The most popular types of It Help Desk jobs in Manhattan, NY are:
What are popular job titles related to Overnight It Help Desk jobs in Manhattan, NY? For Overnight It Help Desk jobs in Manhattan, NY, the most frequently searched job titles are:
What job categories do people searching Overnight It Help Desk jobs in Manhattan, NY look for? The top searched job categories for Overnight It Help Desk jobs in Manhattan, NY are:
What cities near Manhattan, NY are hiring for Overnight It Help Desk jobs? Cities near Manhattan, NY with the most Overnight It Help Desk job openings:
Overnight It Help Desk jobs near you
Infographic showing various Overnight It Help Desk job openings in Manhattan, NY as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,144 per year, or $25.6 per hour.
IT Help Desk Associate

IT Help Desk Associate

Vanguard Group Staffing

New York, NY • On-site

$25 - $30/hr

Temporary

Medical, PTO

Posted 18 days ago

Job description

IT Help Desk Associates needed for long-term temporary onsite positions in midtown Manhattan. These are Monday through Friday 9am-5pm opportunities working in a heavy volume Call Center/Customer Service environment.


Some of the job duties include:

  • Answering incoming calls for the Helpdesk
  • Assisting users with their computers, laptops, printers and programs; providing technical support and resolving issues via telephone and Microsoft’s Systems Management Server (SMS) tool
  • Escalating requests as needed
  • Installing and troubleshooting programs including Microsoft Office, creating user accounts, and assisting users as needed
  • Assisting with Quality Assurance (QA) testing of new and upgraded applications or systems


Please have:

  • At least six (6) months experience providing technical support in an IT Helpdesk environment
  • Advanced knowledge of Microsoft Office applications
  • Experience with Windows XP and Microsoft Admin experience (i.e. SMS, AD, DNS)
  • Ability to install and troubleshoot software packages
  • Troubleshooting and hardware diagnostic skills to include desktops, laptops, and printers
  • Knowledge of wide area networking, internet access, and usage
  • Call Center/Customer Service experience


Please send your resume today!

Vanguard Staffing logo

About Vanguard Staffing

Sourced by ZipRecruiter

For more than 50 years, Vanguard has provided reliable, hands-on recruiting services to the entertainment, finance, banking, media, advertising industries, health care industries and more. Founded in New York City in 1970, Vanguard provides staffing services throughout the Tri-State area. As accounting and finance, administrative clerical and freelance creative graphic design recruiters, we understand the importance of working together as a team in all aspects of our business. And we communicate openly with staff, clients, and the people that we place.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Stamford, CT, US

Year founded

1969

Social media

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