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It Help Desk Intern Jobs in Manhattan, NY (NOW HIRING)

IT Help Desk Intern

Sayreville, NJ · On-site

$15.50 - $20.75/hr

As an intern with our Information Technology team, you'll have the opportunity to support end users and contribute to the daily operations of our help desk environment. This is an excellent ...

IT Help Desk Intern

Sayreville, NJ · On-site

$15.50 - $20.75/hr

As an intern with our Information Technology team, you'll have the opportunity to support end users and contribute to the daily operations of our help desk environment. This is an excellent ...

Job Opportunity At eMazzanti Technologies eMazzanti Technologies a leading provider of IT Services is looking to add to our eCare Managed Services team to provide level 1 and level 2 help desk ...

eMazzanti Technologies a leading provider of IT Services is looking to add to our eCare Managed Services team to provider level 1 and level 2 help desk support to expanding client base. We're ...

Job Summary : eMazzanti Technologies is a leading provider of IT Services looking to expand their eCare Managed Services team. The role involves providing level 1 and level 2 help desk support to ...

We are seeking a dedicated and customer-focused Tier 1 Help Desk Technician to join our IT support team. The ideal candidate will provide first-line technical support for hardware, software, and ...

They are seeking an experienced IT Help Desk Specialist to troubleshoot complex technical issues and ensure the stability and security of their IT systems. Responsibilities : • Troubleshoot and ...

We are seeking an experienced IT Help Desk Specialist to join our IT team. This position serves on solving complex technical issues and plays a critical role in maintaining the stability, security ...

IT Help Desk Specialist

Manhattan, NY · On-site

$30.22 - $35.71/hr

We are seeking an experienced IT Help Desk Specialist to join our IT team. This position serves on solving complex technical issues and plays a critical role in maintaining the stability, security ...

Help Desk Agent

Brooklyn, NY · On-site

$18 - $22.75/hr

Contract (6+ Months) The L2 IT Help Desk Support role is responsible for providing advanced technical support to client workers. This position ensures that all IT-related issues are resolved ...

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It Help Desk Intern information

See Manhattan, NY salary details

$10

$19

$28

How much do it help desk intern jobs pay per hour?

As of May 27, 2026, the average hourly pay for it help desk intern in Manhattan, NY is $19.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.20 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Help Desk Intern, and why are they important?

To thrive as an IT Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant education in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and common office software is often required, and certifications like CompTIA A+ can be advantageous. Strong communication skills, patience, and a willingness to learn set outstanding interns apart. These competencies are crucial for efficiently resolving technical issues, supporting users, and growing into more advanced IT roles.

What are some common challenges faced by IT Help Desk Interns, and how can they overcome them?

IT Help Desk Interns often encounter challenges such as handling multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, interns should prioritize tasks based on urgency, utilize available documentation, and ask questions when unsure. Building strong communication skills and being proactive in learning about frequently used systems will also help interns provide better support and grow in the role.

What does an IT Help Desk Intern do?

An IT Help Desk Intern assists with providing technical support to employees or customers within an organization. Their responsibilities often include troubleshooting hardware and software issues, setting up new devices, responding to support tickets, and helping maintain IT documentation. Interns work under the supervision of experienced IT staff and gain hands-on experience with various systems and tools. This role is designed to help interns develop foundational IT skills and prepare them for future careers in information technology.

What is the difference between It Help Desk Intern vs It Support Technician?

AspectIt Help Desk InternIt Support Technician
Required CredentialsHigh school diploma or equivalent; some technical courseworkAssociate's degree or relevant certifications (e.g., CompTIA A+)
Work EnvironmentInternship setting, often in a corporate or IT departmentFull-time technical support role, often in IT service desks or support centers
Employer & Industry UsageEntry-level, often in educational or training environmentsProfessional support roles across various industries
Common Search & ComparisonYesYes

The main difference between an It Help Desk Intern and an It Support Technician lies in experience and responsibilities. Interns are typically in training, assisting with basic tasks, while technicians handle more complex support issues. Internships serve as a stepping stone to full support roles, which require more technical skills and certifications.

What are the most commonly searched types of It Help Desk jobs in Manhattan, NY? The most popular types of It Help Desk jobs in Manhattan, NY are:
What are popular job titles related to It Help Desk Intern jobs in Manhattan, NY? For It Help Desk Intern jobs in Manhattan, NY, the most frequently searched job titles are:
What job categories do people searching It Help Desk Intern jobs in Manhattan, NY look for? The top searched job categories for It Help Desk Intern jobs in Manhattan, NY are:
What cities near Manhattan, NY are hiring for It Help Desk Intern jobs? Cities near Manhattan, NY with the most It Help Desk Intern job openings:
IT Help Desk Intern

IT Help Desk Intern

Sabert

Sayreville, NJ • On-site

$15.50 - $20.75/hr

Other

Posted 6 days ago


Sabert rating

7.0

Company rating: 7.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

62nd of 109 rated packaging manufacturers


Job description

Sabert's Internship Program:

At Sabert we believe in fostering professional growth through internships and are excited to have you join. As an intern, you'll have the opportunity to develop and refine your skills through hands-on projects.

Apply today for the opportunity to work with a dynamic team, meet other students, and develop your skill set.

What is my day to day like?

As an intern with our Information Technology team, you'll have the opportunity to support end users and contribute to the daily operations of our help desk environment. This is an excellent opportunity to build hands-on technical experience, strengthen troubleshooting skills, and learn more about infrastructure, hardware, software, and networking support. Your typical day-to-day will include but is not limited to:

  • Document resolutions for help desk tickets and support requests.
  • Assist in software roll-outs.
  • Assist in hardware roll-outs.
  • Support incoming help desk requests.
  • Perform hands-on fixes at the desktop level.
  • Perform preventive maintenance and aid in troubleshooting.
  • Test fixes to ensure issues are resolved effectively.
  • Support networking and VMware (virtual infrastructure) projects.
  • Complete other administrative tasks as needed to assist the IT team.

What makes a person successful in this position.

  • Pursuing a degree in Information Technology, Computer Science, or a related field, with relevant coursework in Information Technology.
  • Knowledge of basic computer hardware and experience with Windows operating systems.
  • Understanding of help desk software and wireless systems.
  • Experience performing fixes at the desktop level and testing solutions.
  • Strong project management skills, with good planning, organization, and prioritization abilities.
  • Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Outlook.
  • Ability to work approximately 40 hours per week.

What will my schedule be like?

During the course of the Summer Internship Program, you will work M-F up to 40 hours a week. A typical day will be 8:30 am-5:00 pm with a break for lunch. Remote work opportunities are available 2 days a week with prior manager approval.


What Sabert employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom


Sabert logo

About Sabert

Sourced by ZipRecruiter

Industry

Plastics packaging film and sheet (including laminated) manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Sayreville, NJ, US

Year founded

1983

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