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At Home It Help Desk Jobs in Manhattan, NY (NOW HIRING)

eMazzanti Technologies

IT Help Desk

Hoboken, NJ · On-site

The role involves providing level 1 and level 2 help desk support to clients, troubleshooting ... Company : eMazzanti Technologies provides IT consulting services for businesses ranging from home ...

eMazzanti Technologies

IT Help Desk

Hoboken, NJ · On-site

Job Opportunity At eMazzanti Technologies eMazzanti Technologies a leading provider of IT Services is looking to add to our eCare Managed Services team to provide level 1 and level 2 help desk ...

eMazzanti Technologies

IT Help Desk

Hoboken, NJ · On-site

eMazzanti Technologies a leading provider of IT Services is looking to add to our eCare Managed Services team to provider level 1 and level 2 help desk support to expanding client base. We're ...

nimble

IT Help Desk Technician

New Hyde Park, NY

Description Why you'll want to work at nimble! This is a great opportunity to join a well ... We are seeking a dedicated and customer-focused Tier 1 Help Desk Technician to join our IT support ...

Sabert

IT Help Desk Intern

Sayreville, NJ · On-site

$15.50 - $20.75/hr

At Sabert we believe in fostering professional growth through internships and are excited to have ... As an intern with our Information Technology team, you'll have the opportunity to support end users ...

Sabert Corporation

IT Help Desk Intern

Sayreville, NJ · On-site

$15.50 - $20.75/hr

At Sabert we believe in fostering professional growth through internships and are excited to have ... As an intern with our Information Technology team, you'll have the opportunity to support end users ...

Odyssey House

IT Help Desk Specialist

Manhattan, NY · On-site

They are seeking an experienced IT Help Desk Specialist to troubleshoot complex technical issues and ensure the stability and security of their IT systems. Responsibilities : • Troubleshoot and ...

Odyssey House

IT Help Desk Specialist

Manhattan, NY · On-site

We are seeking an experienced IT Help Desk Specialist to join our IT team. This position serves on solving complex technical issues and plays a critical role in maintaining the stability, security ...

Odyssey House INC

IT Help Desk Specialist

Manhattan, NY · On-site

$30.22 - $35.71/hr

We are seeking an experienced IT Help Desk Specialist to join our IT team. This position serves on solving complex technical issues and plays a critical role in maintaining the stability, security ...

Noblesoft Technologies

Help Desk Agent

Brooklyn, NY · On-site

$18 - $22.75/hr

Contract (6+ Months) The L2 IT Help Desk Support role is responsible for providing advanced technical support to client workers. This position ensures that all IT-related issues are resolved ...

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All JobsAt Home It Help Desk JobsAt Home It Help Desk Jobs in Manhattan, NY

At Home It Help Desk information

See Manhattan, NY salary details

$41.4K

$92.5K

$137.4K

How much do at home it help desk jobs pay per year?

As of May 28, 2026, the average yearly pay for at home it help desk in Manhattan, NY is $92,463.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,800.00 and $110,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an At Home IT Help Desk professional, and why are they important?

To thrive as an At Home IT Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified support credentials. Familiarity with remote desktop tools, ticketing systems, and communication platforms such as Zendesk or ServiceNow is typically required. Strong problem-solving abilities, patience, and effective communication skills help you assist users and resolve issues efficiently from a distance. These competencies are vital to ensure timely, accurate support and maintain user productivity in remote work environments.

What are some common challenges faced by At Home IT Help Desk professionals and how can they be addressed?

At Home IT Help Desk professionals often encounter challenges such as troubleshooting remotely without physical access to user devices, managing a high volume of support tickets, and maintaining effective communication with users of varying technical backgrounds. To address these, it's important to use robust remote desktop tools, develop strong problem-solving and communication skills, and stay organized with ticketing systems. Building a routine to balance workload and regularly updating technical knowledge also helps in delivering efficient support and reducing user frustration.

What are At Home IT Help Desk jobs?

At Home IT Help Desk jobs involve providing technical support and assistance to customers or employees remotely, usually from your own home. Responsibilities typically include troubleshooting hardware and software issues, answering technical questions, and resolving problems via phone, email, or chat. These roles require strong problem-solving skills, effective communication abilities, and knowledge of common IT systems. Many companies hire remote IT help desk agents to offer 24/7 support to users. Working from home in this capacity offers flexibility, but also requires a reliable internet connection and a quiet workspace.

What is the difference between At Home It Help Desk vs Remote IT Support Specialist?

AspectAt Home It Help DeskRemote IT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHome office, customer supportRemote, troubleshooting via remote tools
Industry UsageIT service providers, tech companiesIT service providers, tech companies
Job FocusHelp desk support, troubleshootingTechnical support, problem resolution

Both roles involve remote technical support and require similar certifications. The At Home It Help Desk typically focuses on customer service and troubleshooting in a help desk setting, while the Remote IT Support Specialist may handle more complex technical issues across various systems. Both are essential in the IT support industry and often overlap in skills and work environment.

What are the most commonly searched types of It Help Desk jobs in Manhattan, NY? The most popular types of It Help Desk jobs in Manhattan, NY are:
What cities near Manhattan, NY are hiring for At Home It Help Desk jobs? Cities near Manhattan, NY with the most At Home It Help Desk job openings:
At Home It Help Desk jobs near you
IT Help Desk Associate

IT Help Desk Associate

Vanguard Group Staffing

New York, NY • On-site

$25 - $30/hr

Temporary

Medical, PTO

Posted 18 days ago

Job description

IT Help Desk Associates needed for long-term temporary onsite positions in midtown Manhattan. These are Monday through Friday 9am-5pm opportunities working in a heavy volume Call Center/Customer Service environment.


Some of the job duties include:

  • Answering incoming calls for the Helpdesk
  • Assisting users with their computers, laptops, printers and programs; providing technical support and resolving issues via telephone and Microsoft’s Systems Management Server (SMS) tool
  • Escalating requests as needed
  • Installing and troubleshooting programs including Microsoft Office, creating user accounts, and assisting users as needed
  • Assisting with Quality Assurance (QA) testing of new and upgraded applications or systems


Please have:

  • At least six (6) months experience providing technical support in an IT Helpdesk environment
  • Advanced knowledge of Microsoft Office applications
  • Experience with Windows XP and Microsoft Admin experience (i.e. SMS, AD, DNS)
  • Ability to install and troubleshoot software packages
  • Troubleshooting and hardware diagnostic skills to include desktops, laptops, and printers
  • Knowledge of wide area networking, internet access, and usage
  • Call Center/Customer Service experience


Please send your resume today!

Vanguard Staffing logo

About Vanguard Staffing

Sourced by ZipRecruiter

For more than 50 years, Vanguard has provided reliable, hands-on recruiting services to the entertainment, finance, banking, media, advertising industries, health care industries and more. Founded in New York City in 1970, Vanguard provides staffing services throughout the Tri-State area. As accounting and finance, administrative clerical and freelance creative graphic design recruiters, we understand the importance of working together as a team in all aspects of our business. And we communicate openly with staff, clients, and the people that we place.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Stamford, CT, US

Year founded

1969

Social media

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