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Overnight Inbound Insurance Sales Jobs in California

Target

Overnight Inbound (Stocking) (T1307)

Van Nuys, CA · On-site

$19.25/hr

The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas ...

Target Brands, Inc.

$19/hr

The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas ...

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Overnight Inbound Insurance Sales information

What are overnight inbound insurance sales?

Overnight inbound insurance sales refer to the process of handling incoming calls or inquiries from potential customers who are interested in purchasing insurance policies during overnight hours. Agents working these shifts provide information, answer questions, and help customers select and purchase insurance products, such as auto, home, or life insurance. This role is essential for insurance companies that offer 24/7 customer service, ensuring that clients can receive assistance and make purchases outside of regular business hours.

What is the difference between Overnight Inbound Insurance Sales vs Customer Service Representative in the insurance industry?

AspectOvernight Inbound Insurance SalesCustomer Service Representative in the insurance industry
Primary RoleSell insurance policies via inbound calls, focusing on sales conversionsAssist customers with policy inquiries, billing, and service issues
Work EnvironmentCall center, primarily inbound calls, often overnight shiftsOffice or call center, handling customer requests during regular hours
Required CredentialsInsurance license, sales experience often preferredInsurance knowledge, good communication skills, sometimes licensing

While both roles involve interaction with insurance customers, Overnight Inbound Insurance Sales focuses on selling policies during overnight shifts, requiring sales skills and licensing. Customer Service Representatives handle policy inquiries and support during regular hours, emphasizing service over sales. The roles differ mainly in their primary functions, work hours, and skill sets, though both require insurance knowledge and communication skills.

What are the key skills and qualifications needed to thrive as an Overnight Inbound Insurance Sales representative, and why are they important?

Success as an Overnight Inbound Insurance Sales representative requires strong sales acumen, in-depth knowledge of insurance products, and typically a valid insurance license. Familiarity with CRM software, call center telephony systems, and quoting tools is crucial for managing leads and efficiently processing applications. Exceptional communication, resilience, and the ability to quickly build rapport help candidates stand out in high-pressure, customer-focused environments. These competencies ensure effective customer engagement, regulatory compliance, and consistent achievement of sales targets during non-traditional hours.

What are some common challenges faced by Overnight Inbound Insurance Sales representatives, and how can they be managed?

Overnight Inbound Insurance Sales representatives often face challenges such as maintaining high energy levels during non-traditional hours, handling a high volume of calls, and effectively communicating complex policy details to clients who may be tired or distracted. Successfully managing these challenges involves establishing a consistent sleep schedule, taking regular breaks, and using active listening skills to build rapport quickly. Additionally, strong teamwork and communication with managers and peers can help resolve difficult situations and ensure smooth shift transitions.
What are the most commonly searched types of Inbound Insurance Sales jobs in California? The most popular types of Inbound Insurance Sales jobs in California are:
What cities in California are hiring for Overnight Inbound Insurance Sales jobs? Cities in California with the most Overnight Inbound Insurance Sales job openings:
Overnight Inbound Insurance Sales jobs near you
Remote Inbound Insurance Representatives

Remote Inbound Insurance Representatives

VOLT

Sacramento, CA • On-site, Remote

$17/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

Apply for tomorrow's opportunity today, with Volt.
Volt is hiring Remote Inbound Insurance Representatives to support customers in a fast-paced, high-volume contact center environment. This is a 100% work-from-home position supporting customers during Pacific Time Zone business hours.
If you have experience handling high-volume inbound calls in a remote, call center, or medical insurance environment, we'd love to hear from you!
As an Inbound Insurance Representative, you will:
  • Handle a high volume of inbound customer calls, emails, and chat inquiries
  • Provide information regarding:
    • Health insurance plans and benefits
    • Prescription coverage and eligibility
    • Products, services, and company procedures
    • Online ordering and e-commerce support
    • Payment processing and collections
    • Order status, shipping updates, and inventory availability
  • Research and resolve customer concerns and escalations
  • Accurately document customer interactions and complete required forms and correspondence
  • Educate customers on available products, services, and program benefits
  • Process claims and related transactions as needed
  • Support Sales Representatives with customer requests and order inquiries
  • Participate in system testing and quality assurance activities
  • Monitor customer trends and provide feedback to internal teams
  • Maintain compliance with company policies, procedures, and service standards
  • Attend occasional client events, benefit fairs, or open enrollment meetings as required

This is a full-time opportunity.
Schedule:
  • Work schedule may include Monday through Sunday, based on business needs.
  • Employees scheduled to work on Saturday and/or Sunday will receive alternate days off during the week.

Typical Shift Hours:
  • 6:55 AM - 3:25 PM PT (9:55 AM - 6:25 PM ET)
  • 8:30 AM - 5:00 PM PT (11:30 AM - 8:00 PM ET)

Shift assignment and schedule are determined based on business needs and may vary.
Qualifications and Requirements:
  • Position requires home internet access:
    • Internet Connection: Wired connection to router/modem (cable provided; router/modem not provided)
    • Download Speed: Minimum 50 Mbps
    • Upload Speed: Minimum 10 Mbps
    • Latency: Less than 150 m
  • 1-2 years of customer service experience in industries such as call centers, insurance, retail, software, telecommunications, or eyewear.
  • Flexible availability, including weekends, holidays, and overnight shifts.
  • Strong internet and browser knowledge.
  • Ability to work with multiple software programs at once.
  • Proficiency in Microsoft Office.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and problem-solving abilities.
  • Good judgment and discretion in handling customer interactions.
  • Ability to multitask in a fast-paced environment.

Pay Rate: $17.00 per hour to start.
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email or call (866) -898-0005. Please indicate the specifics of the assistance needed.
Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
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About Volt Workforce Solutions

Sourced by ZipRecruiter

Volt Workforce Solutions is a recognized leader in the staffing industry, proudly serving the United States and headquartered in Parsippany, NJ. Starting with its humble beginnings in the late 1950s as a publishing company, Volt has grown exponentially to provide quality staffing solutions within a plethora of industries like Technology, Engineering, Accounting, Administrative, Call Centre, and much more. This evolution is concrete proof of the company's dedication to adapt and thrive, embodying its core values of Integrity, Respect, Excellence, Innovation, and Success. Volt’s mission is to make businesses successful by providing what they need most – talented people.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Parsippany, NJ, US

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