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Overnight Google It Help Desk Jobs in Winnipeg, MB

... helping shape project delivery standards. This is an excellent opportunity for someone looking to ... Position Summary The Senior IT Project Engineer will be responsible for leading and executing ...

... helping shape project delivery standards. This is an excellent opportunity for someone looking to ... Position Summary The Senior IT Project Engineer will be responsible for leading and executing ...

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Overnight Google It Help Desk information

How much do Google IT workers make?

Google IT Help Desk workers typically earn an average salary ranging from $45,000 to $65,000 per year, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced technicians with certifications like CompTIA or ITIL can earn higher salaries. The role often involves troubleshooting, customer support, and using tools like remote desktop software.

What is the difference between Overnight Google It Help Desk vs Overnight IT Support Specialist?

AspectOvernight Google It Help DeskOvernight IT Support Specialist
CertificationsBasic certifications like CompTIA A+ or Google IT Support Professional CertificateSimilar certifications, often including CompTIA A+ or Network+
Work EnvironmentHelp desk setting, remote or on-site, assisting users with Google-related issuesTechnical support environment, troubleshooting hardware/software, often remote or on-site
Industry UsagePrimarily in tech companies, educational institutions, or service providers using Google toolsBroad industry use, including corporate, healthcare, and education sectors

Both roles involve technical support, with the Help Desk focusing on Google tools and the IT Support Specialist handling broader IT issues. The main difference lies in the scope of tools and systems supported, but both require similar certifications and work environments.

What are the most commonly searched types of Google It Help Desk jobs in Winnipeg, MB? The most popular types of Google It Help Desk jobs in Winnipeg, MB are:
What job categories do people searching Overnight Google It Help Desk jobs in Winnipeg, MB look for? The top searched job categories for Overnight Google It Help Desk jobs in Winnipeg, MB are:

Technical Support / IT Field Technician

Saint Laurent Consulting

Winnipeg, MB

Other

Posted 4 days ago


Job description

Technical Support / IT Field Technician


Location: Winnipeg, Manitoba

Employment Type: Full-Time

Employment Type: Contract

Work Style: Hybrid (Office + Client Site Visits)


Overview

Our client is looking for a skilled and reliable IT Support Technician with 2 - 4 years of hands-on experience in IT support and field service work. This role combines Level 1 technical support with on-site installations, networking tasks, and client-facing technical service.

The position is well suited for someone who is comfortable working both in an office environment and in the field, handling a mix of support tickets and physical infrastructure work.


Key Responsibilities

  • Provide Level 1 IT support for end users (hardware, software, and connectivity issues)
  • Troubleshoot and resolve help desk tickets efficiently
  • Perform on-site technical support and installations at client locations
  • Install, configure, and maintain IP camera / CCTV systems
  • Assist with basic network setup and troubleshooting (routers, switches, access points, IP addressing)
  • Set up and support IT equipment including PCs, laptops, printers, and network devices
  • Document all work performed, including configurations and issue resolution
  • Communicate professionally with clients during on-site visits
  • Ensure work is completed safely and according to site requirements


Field Work Requirements

This role involves regular travel to client sites within Winnipeg and surrounding areas.

  • On-Site Service & Dispatches: Traveling to customer sites to manage the installation, commissioning, testing, and routine maintenance of technical systems.
  • Diagnostics & Troubleshooting: Investigating, analyzing, and diagnosing complex mechanical, electrical, or software issues and determining the most efficient solutions.
  • Preventative Maintenance: Conducting scheduled checks and equipment calibrations to minimize future downtime and prevent major equipment failures.
  • Technical Reporting: Documenting all site visits, diagnostic results, parts used, and services rendered into a Field Service Management (FSM) system.


Required Qualifications

  • 2 - 4 years of experience in IT Support, Help Desk, or Technical Support
  • Strong understanding of networking fundamentals (LAN/WAN, Wi-Fi, IP addressing)
  • Hands-on troubleshooting experience with hardware and software issues
  • Valid driver’s license and reliable transportation
  • Ability to work independently in both field and office environments
  • Strong communication and customer service skills


Nice to Have

  • Experience with IP surveillance / CCTV systems
  • Background working with MSP (Managed Service Provider) environments
  • Experience with structured cabling or basic network installations
  • Comfortable working at heights (ladders or scissor lifts)
  • Willingness to travel to the United States on occasion