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Overnight Funeral Pre Planning Jobs (NOW HIRING)

The Tribute Companies

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Pre-Planning Sales Consultant (Family Services)

Green Bay, WI · On-site

$75K - $100K/yr (+ commission)

Pre-Planning Sales Consultant (Family Services) - Green Bay, WI We're seeking a Pre-Planning Sales ... funeral home owners and operators.

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Overnight Funeral Pre Planning information

What is an overnight funeral pre planning specialist?

An Overnight Funeral Pre Planning specialist is a professional who assists individuals and families with making funeral arrangements outside of regular business hours, often during evenings or overnight. Their role typically involves helping clients understand funeral options, documenting wishes, and handling necessary paperwork in advance of a death. This service provides peace of mind and ensures that loved ones' wishes are respected, even if planning needs to happen urgently or outside of normal working hours.

What are the key skills and qualifications needed to thrive as an overnight funeral pre planning specialist?

To thrive as an Overnight Funeral Pre-Planning Specialist, you need a solid understanding of funeral service practices, excellent organizational abilities, and typically a background in mortuary science or related certification. Familiarity with customer relationship management (CRM) software, funeral home management systems, and relevant legal documentation processes is important. Exceptional empathy, discretion, and strong communication skills help you support clients during sensitive times and effectively coordinate arrangements. These skills ensure client needs are met with professionalism and care, fostering trust and smooth operations for families during difficult hours.

What are some common challenges faced by professionals in overnight funeral pre planning roles, and how can they be effectively managed?

Professionals in overnight funeral pre-planning often encounter challenges such as handling emotionally charged conversations with families during late hours and managing time-sensitive paperwork. Working overnight may also require adapting to a quieter, more independent environment while still being available for urgent client needs. Effective communication, strong organizational skills, and maintaining a compassionate approach are crucial for success in this role. Regular self-care and clear boundaries can help manage the emotional demands and irregular hours.

What is the difference between Overnight Funeral Pre Planning vs Funeral Director?

AspectOvernight Funeral Pre PlanningFuneral Director
CredentialsPre-need certification, state licensingFuneral service license, state licensing
Work EnvironmentOffice, funeral home, client meetingsFuneral home, on-call, client interactions
Industry UsagePre-arrangement services, client consultationsManaging funeral services, coordinating arrangements

Overnight Funeral Pre Planning involves assisting clients in arranging funeral details in advance, focusing on pre-need services. Funeral Directors oversee funeral services, coordinate arrangements, and manage the overall process. While both roles require licensing and involve client interaction, Pre Planning emphasizes pre-arranged services, whereas Funeral Directors handle the execution of funeral ceremonies.

What cities are hiring for Overnight Funeral Pre Planning jobs?

Cities with the most Overnight Funeral Pre Planning job openings:

What are the most commonly searched types of Funeral Pre Planning jobs?

The most popular types of Funeral Pre Planning jobs are:

What states have the most Overnight Funeral Pre Planning jobs?

States with the most job openings for Overnight Funeral Pre Planning jobs include:

Overnight Funeral Pre Planning jobs near you

Funeral Director - Advance Planning

Service Corporation International

Secaucus, NJ • On-site

$50K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 28 days ago

Service Corporation International rating

6.4

Company rating: 6.4 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services

Job description

Our associates celebrate lives. We celebrate our associates.

The Advance Planning Funeral Director is accountable for serving client families by making pre-need arrangements with a focus on community engagement and advance-planning services. This role is responsible for serving families across multiple communities centered on various locations and provides exemplary personalized service. This role plays an essential role in generating revenue for the location as well as acting as the primary contact for families.

JOB RESPONSIBILITIES

Lead Generation

  • Holds self-accountable for prospecting a minimum of 1-2 hours each day
  • Obtains referrals from families served by the location
  • Networks and builds community and civic relationships
  • Explains and presents presentations to families served and referred families
  • Maintains and tracks activity levels to ensure productivity

Build Relationships with Families

  • Responds to client inquiries in a timely, respectful, sensitive and professional manner
  • Connects with families through listening, honest communication and genuine concern
  • Develops an understanding of each family's unique needs and offers solutions that provide value to them
  • Stays in touch with families to ensure satisfaction
  • Prepares for all appointments and performs all procedures with professionalism and attention to detail
  • Follows through on all customer problems and requests
  • Builds trust-based relationships to earn the right to ask for referrals
  • Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning

Teamwork

  • Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
  • Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
  • Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
  • Shares family concerns with rest of the SCI team

MINIMUM REQUIREMENTS

Education

  • High school diploma or equivalent
  • 1-2 years of college or an equivalent of education and experience

Experience

  • High school equivalency and 1-2 years of college or an equivalent of education and experience
  • 1-2 years of customer service or sales industry experience preferred

Licenses

  • Current state/province issued driver's license with an acceptable driving record
  • Insurance license if required by state/province law and as prescribed by each state board
  • State Funeral Directors License
  • Funeral Directors License

Knowledge, Skills and Abilities

  • Must be able to pass the Company's internal presentation certification within thirty days of hire
  • Ability to work a number of evenings and or weekends every month
  • Ability to drive frequently
  • Ability to obtain and maintain an insurance license if required by state/province
  • Flexible hours but, at times must have the ability to work up to 12 hours in a day
  • Ability to treat others with empathy and respect
  • Knowledge of computers and some software
  • Customer service skills

$50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)

Medical Dental Vision

Flexible Spending Accounts (health care and dependent care)

*Health Savings Account with Company Contribution

Sick Leave Short-Term

Disability Long-Term

Disability Life Insurance

Voluntary Accidental Death or Dismemberment Insurance

Dependent Life Insurance

SCI 401(k) Retirement Savings Plan with Company match

*Employee Assistance Program

Postal Code: 07094-3229Category (Portal Searching): SalesJob Location: US-NJ - Secaucus

What Service Corporation International employees say

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