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Overnight Front Desk Jobs in Decatur, GA (NOW HIRING)

CUSA, LLC

Hotel Front Desk/Night Audit

Roswell, GA · On-site

$14 - $18.75/hr

Hotel Front Desk/Night Auditor CUSA, LLC, one of the most successful hotel management companies in ... This is an overnight audit shifts. The position will also be responsible to follow basic account ...

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CUSA

Hotel Front Desk/Night Audit

Roswell, GA

$14 - $18.75/hr

Hotel Front Desk/Night Auditor CUSA, LLC, one of the most successful hotel management companies in ... This is an overnight audit shifts. The position will also be responsible to follow basic account ...

New

CUSA, LLC

Hotel Front Desk/Night Audit

Roswell, GA · On-site

$15 - $16/hr

Hotel Front Desk/Night Auditor CUSA, LLC, one of the most successful hotel management companies in ... This is an overnight audit shifts. The position will also be responsible to follow basic account ...

Marriott

Front Desk Agent - Overnight

Atlanta, GA

$13.75 - $17.25/hr

Additional Information Overnight shift preferred Job Number 26052714 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Atlanta, 181 Peachtree St NE, Atlanta, Georgia, United ...

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Marriott

Front Desk Agent - Overnight

Atlanta, GA

$13.75 - $17.25/hr

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the ...

Hospitality Ventures

Part-Time Night Auditor

Atlanta, GA

$14.50 - $19.25/hr

Night Auditor We are seeking a detail-oriented and dependable Night Auditor to manage overnight front desk operations and ensure accurate daily financial reporting. In this role, you'll assist guests ...

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Overnight Front Desk information

See Decatur, GA salary details

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$16

$21

How much do overnight front desk jobs pay per hour?

As of May 29, 2026, the average hourly pay for overnight front desk in Decatur, GA is $16.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Overnight Front Desk employee, and why are they important?

To thrive as an Overnight Front Desk employee, you need strong customer service skills, attention to detail, and basic administrative abilities, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and standard office equipment is typically required. Excellent communication, problem-solving, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure smooth operations, guest satisfaction, and effective handling of late-night challenges in hospitality settings.

What are some common challenges faced by Overnight Front Desk staff, and how can they be managed effectively?

Overnight Front Desk staff often encounter unique challenges such as handling late-night guest requests, managing security concerns, and working with limited on-site support. Staying alert during quiet periods and efficiently addressing guest needs are crucial. Building strong communication skills and being familiar with emergency protocols help manage unexpected situations. Additionally, maintaining organization and preparing for the morning shift transition ensure a smooth operation.

What does an Overnight Front Desk do?

An Overnight Front Desk employee is responsible for managing the front desk operations during nighttime hours, typically in hotels or similar establishments. Their duties often include checking in late-arriving guests, handling reservations, answering phones, addressing guest concerns, and maintaining security by monitoring entrances. They also ensure that administrative tasks are completed before the morning shift arrives. Strong communication skills and the ability to work independently are important for this role.

What jobs can only be done at night?

Night-only jobs include roles such as overnight front desk staff, security guards, emergency responders, and certain healthcare positions like overnight nurses. These jobs require working during nighttime hours due to the nature of the work environment or 24-hour service needs.

What is the difference between Overnight Front Desk vs Night Auditor?

AspectOvernight Front DeskNight Auditor
Primary RoleHandling guest check-ins/outs, customer service, and front desk operations during overnight hoursPerforming front desk duties plus auditing financial transactions and balancing accounts
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma; hospitality or accounting experience often preferred
Work EnvironmentHotel front desk, customer service settingHotel front desk with additional accounting responsibilities
Industry UsageCommon in hotels, motels, hospitalityCommon in hotels, especially larger properties with accounting needs

While both roles operate overnight at hotels, the Overnight Front Desk primarily focuses on guest services and front desk operations, whereas the Night Auditor combines guest services with financial auditing and account balancing. The Night Auditor's role includes accounting tasks, making it slightly more specialized in financial responsibilities.

What are the most commonly searched types of Front Desk jobs in Decatur, GA? The most popular types of Front Desk jobs in Decatur, GA are:
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What job categories do people searching Overnight Front Desk jobs in Decatur, GA look for? The top searched job categories for Overnight Front Desk jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Overnight Front Desk jobs? Cities near Decatur, GA with the most Overnight Front Desk job openings:
Overnight Front Desk jobs near you
Front Desk Agent

Front Desk Agent

Hilton Atlanta Northeast

Peachtree Corners, GA • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Do you have a passion for creating last memories for guests? If so, join us at The Hilton Atlanta Northeast. The Hilton Atlanta Northeast with Crestline Hotels & Resorts is currently looking to add one full time front desk agent. In order to be considered, you should be available any day of the week, including weekends and holidays, and available both morning and evening shifts. No overnight shifts are required for this position. The starting pay is based on previous proven and successful experience in costomer service, preferably experience in a full service hotel, with a range of $16.00 - $18.00 per hour, plus access to benefits.
At Crestline we believe in offering our employees a work environment that allows for work-life balance. We offer a variety of benefits to our team members. Benefits for full time team members include the following:
  • Medical, Vision, Dental, and Life Insurance
  • Company Matched 401K and Roth 401K
  • Employee Assistance Program
  • Paid Leave - up to 3 weeks in the first year
  • A free meal per shift
  • Pet Insurance
  • Team Member Travel Discounts
  • Great Employee Events and more

Overview:
The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.
Potential Career Paths:
Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations
Key Duties & Responsibilities:
  • Resolve guest complaints, ensuring guest satisfaction.
  • Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
  • Obtain assigned bank and ensure accuracy of contracted monies.
  • Keep bank secure at all times.
  • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
  • Process all guest check-ins.
  • Verify registration card information with the guest.
  • Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
  • Direct Bell Person to escort guest and transport their luggage to the room.
  • Handle overbooked or walked in guests.
  • Accept and record wake-up call requests.
  • Monitor, send and distribute guest faxes.
  • Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
  • Resolve discrepancies on the room status report with Housekeeping.
  • Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
  • Process all check-outs.
  • Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.

Education and Experience:
  • High School Graduate or General Education Degree (GED).
  • One year previous experience in a similar position in a hotel.
  • Basic computer skills required.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

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