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Overnight Email Customer Service Jobs (NOW HIRING)

Customer Service - Mesa

Mesa, AZ · On-site

$15.25 - $20.75/hr

Communicate daily scheduling updates via email, customer service coordinator, and builder scheduling systems. * Proper documentation of customer activities, progress, and service issues.

Customer Service - Mesa

Arizona City, AZ · On-site

$16 - $22/hr

Communicate daily scheduling updates via email, customer service coordinator, and builder scheduling systems. * Proper documentation of customer activities, progress, and service issues.

Customer Service - Mesa

Mesa, AZ · On-site

$15.75 - $21.50/hr

Communicate daily scheduling updates via email, customer service coordinator, and builder scheduling systems. * Proper documentation of customer activities, progress, and service issues.

Customer Service Representative

Addison, TX · On-site

$15.50 - $21/hr

The ideal candidate has experience in phone and email customer service, strong organizational skills, and thrives in a fast-paced environment. Responsibilities: * Handle inbound service requests via ...

Customer Service - Las Vegas

Henderson, NV · On-site

$15.25 - $20.75/hr

Communicate daily scheduling updates via email, customer service coordinator, and builder scheduling systems. * Proper documentation of customer activities, progress, and service issues.

Overnight Customer Service

Columbus, OH · On-site

$15 - $20.25/hr

Overnight Customer Service Representative The Overnight Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service ...

Showing results 21-40

Overnight Email Customer Service information

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$9

$18

$26

How much do overnight email customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for overnight email customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is overnight email customer service?

Overnight email customer service refers to providing support to customers via email during nighttime hours, typically outside of regular business times. This role is essential for businesses that serve customers in different time zones or require 24/7 support. Overnight email customer service representatives handle inquiries, resolve issues, and process requests, ensuring that customers receive timely assistance even when the main office is closed. This helps maintain customer satisfaction and keeps business operations running smoothly around the clock.

What are the unique challenges of working overnight shifts in an email customer service role?

Working overnight in email customer service often means you'll be handling inquiries during hours when immediate support from other teams may be limited. This requires a high degree of independence and strong problem-solving skills, as you may need to resolve issues without immediate supervisor input. Additionally, maintaining clear and empathetic written communication is essential, since all interactions are text-based and customers may be in different time zones. You may also be responsible for monitoring and updating internal logs or reports to ensure smooth handoffs to daytime teams.

What are the key skills and qualifications needed to thrive as an overnight email customer service representative?

To thrive as an Overnight Email Customer Service Representative, you need strong written communication skills, attention to detail, and experience in customer support, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is typically required. Exceptional problem-solving abilities, patience, and the ability to work independently make someone stand out in this position. These skills ensure timely, accurate, and empathetic support for customers during off-hours, maintaining company reputation and customer satisfaction.

What cities are hiring for Overnight Email Customer Service jobs?

Cities with the most Overnight Email Customer Service job openings:

What are the most commonly searched types of Email Customer Service jobs?

The most popular types of Email Customer Service jobs are:

What states have the most Overnight Email Customer Service jobs?

States with the most job openings for Overnight Email Customer Service jobs include:

Customer Service Associate

White's Studios, Inc.

North Hollywood, CA • On-site

$18.50 - $20/hr

Full-time

Posted 25 days ago


Job description

Customer Service/Office (Full Time/Seasonal) candidate needed for a school picture portrait studio in the San Fernando Valley area (North Hollywood). We specialize in capturing portraits of students K through 12th grade.
Requirements:
  • Looking for a multi-tasking team player with customer service experience and basic knowledge of computers and web-based applications.
  • You must be able to communicate well in person and over the phone and bilingual communication is a plus.
  • Reliable transportation is a must.
  • Candidate must be able to work shifts 9 am to 5 pm and/or 12 pm to 8 pm at either of our San Fernando Valley locations, North Hollywood or Northridge, and be able to work a combination of 5 days (8-hour shifts) per week.
  • A Live Scan is Required for employment consideration.

Responsibilities:
  • Attending training sessions to grow knowledge of products and to develop customer service skills.
  • Resolving phone, walk-in, mail, fax, and email customer inquiries.
  • Processing and logging incoming calls into the CRM system.
  • Identifying customer needs.
  • Forwarding and escalating inquiries to relevant individuals and departments.
  • Contacting customers to give them accurate feedback on the progress of their inquiries.
  • Providing outstanding customer service.
  • Updating customer information as required.
  • Maintaining confidentiality of information.
  • Performing other duties as the need arises.

This is a full-time/seasonal position available from now through October.