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Overnight Customer Service Jobs in Spring, TX (NOW HIRING)

PLS

Overnight Manager

Houston, TX · On-site

Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than ...

PLS

Overnight Manager

Houston, TX · On-site

Position Overview: Overnight Managers are responsible for providing Customer Service ... Representatives (CSRs) on-call support during overnight hours to ensure the assigned stores deliver ...

Nothing Bundt Cakes

Customer Service

Katy, TX · On-site

$12 - $14/hr

Customer Service Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the ...

Nothing Bundt Cakes

Customer Service

Houston, TX · On-site

$12 - $14.50/hr

Customer Service Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the ...

Nothing Bundt Cakes

Customer Service

Houston, TX · On-site

$12 - $14.50/hr

Customer Service Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the ...

Nothing Bundt Cakes

Customer Service

Katy, TX · On-site

$12 - $14/hr

Customer Service Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the ...

Kolache Shoppe

Customer Service

Houston, TX

$14 - $16/hr

The landmark Kolache Shoppe is seeking Customer Service employees who have a passion for baking, community and local foods! We are hiring at our Heights location. Requirements/Responsibilities If you ...

Calzada Limited

Customer Service

New Caney, TX · On-site

$13.50 - $18.50/hr

Responsibilities include, but are not limited to, the following: - Resolve or delegates customer support issues with minimal to no supervision. - Participates in strategic planning for development of ...

Calzada Limited

Customer Service

New Caney, TX · On-site

$13.50 - $18.50/hr

Responsibilities include, but are not limited to, the following: - Resolve or delegates customer support issues with minimal to no supervision. - Participates in strategic planning for development of ...

Calzada Limited

Customer Service

New Caney, TX

$13.50 - $18.50/hr

Responsibilities include, but are not limited to, the following: - Resolve or delegates customer support issues with minimal to no supervision. - Participates in strategic planning for development of ...

Kolache Shoppe

Customer Service

Houston, TX

$14 - $16/hr

The landmark Kolache Shoppe is seeking Customer Service employees who have a passion for baking, community and local foods! We are hiring at our Heights location. Requirements/Responsibilities If you ...

Achieve

Customer Service

Houston, TX · On-site +1

Minimum of 1 year of Customer Service experience (call center or retail) * High school diploma or equivalent * Available for an 8-hour shift between the hours of 6am - 8pm * People-focused approach ...

Achieve

Customer Service

Houston, TX · On-site +1

$16/hr

Minimum of 1 year of Customer Service experience (call center or retail) * High school diploma or equivalent * Available for an 8-hour shift between the hours of 6am - 8pm * People-focused approach ...

Omni Cable

Customer Service Representitive (CSR)

Houston, TX · On-site

$15.25 - $20.75/hr

Customer Service Representative (Sales Support) | OmniCable Currently, we are looking for an outgoing and self-assured Customer Service Representative (Sales Support) to support the growth and ...

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All JobsCustomer Service JobsOvernight Customer Service JobsOvernight Customer Service Jobs in Spring, TX

Overnight Customer Service information

See Spring, TX salary details

$8

$16

$23

How much do overnight customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for overnight customer service in Spring, TX is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What is an overnight customer service?

Overnight customer service jobs involve assisting customers during overnight hours, typically outside of regular business times. Employees in these roles may answer phone calls, respond to emails or chats, and resolve customer issues or inquiries. These positions are common in industries that require 24/7 support, such as hospitality, retail, financial services, and tech companies. Overnight shifts usually run from late evening to early morning and may offer shift differentials or other incentives. Strong communication skills and the ability to work independently are important for success in this role.

What are some common challenges faced by overnight customer service representatives, and how can they be managed?

Overnight Customer Service representatives often encounter challenges such as handling high volumes of inquiries with limited immediate supervision and managing customer issues that may be more urgent due to the late hours. Additionally, working overnight shifts can impact personal routines and require strong self-motivation. Successful representatives typically develop effective time-management skills, maintain clear communication with team members during shift changes, and utilize available resources to resolve issues efficiently. Employers often provide training and support to help overnight staff adapt and thrive in this unique work environment.

What is the difference between Overnight Customer Service vs Customer Support Specialist?

AspectOvernight Customer ServiceCustomer Support Specialist
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on company
Work EnvironmentCall centers, remote, or office settings with night shiftsOffice, remote, or call centers during regular business hours
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service skills
Industry UsageCommon in retail, tech, and service industries with 24/7 supportUsed across various industries for client interaction and support

Overnight Customer Service roles focus on providing support during night hours, often requiring specific shift schedules. Customer Support Specialists typically work during regular hours but share similar skills and credentials. The main difference lies in the work hours and environment, with overnight roles catering to 24/7 operations and support specialists serving daytime needs.

What are the key skills and qualifications needed to thrive as an overnight customer service representative?

To thrive as an Overnight Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is typically required. Patience, resilience, and the ability to stay focused during night shifts are crucial soft skills for this role. These skills and qualities ensure that customer needs are met efficiently and professionally, even during off-peak hours when support is critical.

What are the most commonly searched types of Customer Service jobs in Spring, TX?

The most popular types of Customer Service jobs in Spring, TX are:

What are popular job titles related to Overnight Customer Service jobs in Spring, TX?

For Overnight Customer Service jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Overnight Customer Service jobs in Spring, TX look for?

The top searched job categories for Overnight Customer Service jobs in Spring, TX are:

What cities near Spring, TX are hiring for Overnight Customer Service jobs?

Cities near Spring, TX with the most Overnight Customer Service job openings:

Overnight Customer Service jobs near you
Infographic showing various Overnight Customer Service job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,792 per year, or $16.7 per hour.

Overnight Manager

PLS

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

This job is located at 6237 Bellaire Blvd., Houston, TX 77081
PLS® Overview:
Why PLS? Because You Deserve Better!® PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The "P" comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.
Position Overview:
Overnight Managers are responsible for providing Customer Service Representatives (CSRs) on-call support during overnight hours to ensure the assigned stores deliver outstanding customer service, follow store procedures. The Overnight Manager helps meet all operating objectives, sales, and financial goals. The Overnight Manager is able to perform all the duties of a CSR and supports Store Management in the overnight operations of the stores.
Job Responsibilities:
  • Ensure all transactions are completed in compliance with federal, state, and local regulations
  • Review and enforce applicable company policies with CSRs including, but not limited to, Operations, Robber/Intruder, and Dress and Personal Appearance Policies
  • Communicate information, questions, and issues between store management and CSRs
  • Attend the monthly regional meetings to communicate necessary information to CSRs
  • Support a strong customer service culture
  • Help CSRs resolve customer complaints
  • Approve checks up to specified limits in accordance with company policy
  • Complete video camera audits to provide additional support and security to overnight CSRs
  • Help to maintain a clean, safe, and organized store environment
  • Prepare required reports for Store and District Managers
  • Manage a number of projects at one time and handle frequent interruptions to meet the needs and requests of internal and external customers
  • Perform other duties as assigned

Job Requirements:
  • 6+ months of PLS check cashing experience
  • Previous customer service experience in industries such as hospitality, financial services, banking, retail, and restaurant is preferred
  • A minimum of one-year supervisory experience in industries such as hospitality, financial services, banking, retail, and restaurant
  • Ability to develop positive relationships with internal and external customers
  • Superior verbal and written communication skills
  • Exceptional attention to detail and ability to multi-task
  • Strong desire to exceed goals and inspire excellence in a team
  • Professional appearance and demeanor
  • Ability to work flexible hours, including overnight shifts, weekends, and holidays
  • English/Spanish bilingual is a plus

Physical Requirements:
  • Must be able to sit and/or stand for long periods of
  • Ability to lift 15
  • Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels

Benefits:
Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.
Bonus:
this position is bonus eligible
We strive to demonstrate our Core Values in all positions at PLS:
Communication • Customer Focus • Integrity and Trust • Teamwork • Results
PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@PLS247.com to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.
For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

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