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Overnight Customer Service Jobs in Indiana (NOW HIRING)

SecondGen, Inc.

Customer Service

Hammond, IN

$15.50 - $21/hr

  • Medical

  • Retirement

  • PTO

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

SecondGen, Inc.

Customer Service

Schererville, IN

$14.50 - $19.75/hr

  • Medical

  • Retirement

  • PTO

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

SecondGen, Inc.

Customer Service

Munster, IN

$15.50 - $21.25/hr

  • Medical

  • Retirement

  • PTO

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

SecondGen, Inc.

Customer Service

Crown Point, IN

$15.25 - $20.75/hr

  • Medical

  • Retirement

  • PTO

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

KFC

Customer Service

Warsaw, IN

$10 - $13/hr

  • Medical

  • Retirement

  • PTO

Customer Service (Team Member) | Part-Time Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in ...

KFC

Customer Service

Shelbyville, IN

$10 - $13/hr

  • Medical

  • Retirement

  • PTO

Customer Service (Team Member) | Part-Time Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in ...

SecondGen, Inc.

Customer Service

Lowell, IN

$15.25 - $20.75/hr

  • Medical

  • Retirement

  • PTO

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

SecondGen, Inc.

Customer Service

Hammond, IN

$15.25 - $20.75/hr

  • Medical

  • Retirement

  • PTO

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

SecondGen, Inc.

Customer Service

Merrillville, IN

$15.75 - $21.50/hr

  • Medical

  • Retirement

  • PTO

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Dollartree

customer service

Indianapolis, IN · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

KFC- Kedis

Customer Service

Indianapolis, IN

$15 - $20.50/hr

Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...

Dollar Tree

customer service

Indianapolis, IN · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Pizza Hut

Customer Service

Tell City, IN · On-site

$13.25 - $18/hr

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a ... Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC ("YRSG") and Yum ...

Kentucky Fried Chicken

Customer Service

Jeffersonville, IN

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Kentucky Fried Chicken - Urgent Hiring for a Highly Skilled Customer Service Team Member Are you happiest when helping others and enjoy being part of a fun, enthusiastic team? Do you thrive in a ...

Kentucky Fried Chicken

Customer Service

Sellersburg, IN

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Kentucky Fried Chicken - Urgent Hiring for a Highly Skilled Customer Service Team Member Are you happiest when helping others and enjoy being part of a fun, enthusiastic team? Do you thrive in a ...

Circle K

Customer Service Representative

Whitestown, IN · On-site

$16.50 - $22.25/hr

Overnight Essential Duties Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner. * Greets customers as they enter the area and thanks ...

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All JobsCustomer Service JobsOvernight Customer Service JobsOvernight Customer Service Jobs in Indiana

Overnight Customer Service information

What is an overnight customer service?

Overnight customer service jobs involve assisting customers during overnight hours, typically outside of regular business times. Employees in these roles may answer phone calls, respond to emails or chats, and resolve customer issues or inquiries. These positions are common in industries that require 24/7 support, such as hospitality, retail, financial services, and tech companies. Overnight shifts usually run from late evening to early morning and may offer shift differentials or other incentives. Strong communication skills and the ability to work independently are important for success in this role.

What are the key skills and qualifications needed to thrive as an overnight customer service representative?

To thrive as an Overnight Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is typically required. Patience, resilience, and the ability to stay focused during night shifts are crucial soft skills for this role. These skills and qualities ensure that customer needs are met efficiently and professionally, even during off-peak hours when support is critical.

What are some common challenges faced by overnight customer service representatives, and how can they be managed?

Overnight Customer Service representatives often encounter challenges such as handling high volumes of inquiries with limited immediate supervision and managing customer issues that may be more urgent due to the late hours. Additionally, working overnight shifts can impact personal routines and require strong self-motivation. Successful representatives typically develop effective time-management skills, maintain clear communication with team members during shift changes, and utilize available resources to resolve issues efficiently. Employers often provide training and support to help overnight staff adapt and thrive in this unique work environment.

What is the difference between Overnight Customer Service vs Customer Support Specialist?

AspectOvernight Customer ServiceCustomer Support Specialist
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on company
Work EnvironmentCall centers, remote, or office settings with night shiftsOffice, remote, or call centers during regular business hours
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service skills
Industry UsageCommon in retail, tech, and service industries with 24/7 supportUsed across various industries for client interaction and support

Overnight Customer Service roles focus on providing support during night hours, often requiring specific shift schedules. Customer Support Specialists typically work during regular hours but share similar skills and credentials. The main difference lies in the work hours and environment, with overnight roles catering to 24/7 operations and support specialists serving daytime needs.

What are the most commonly searched types of Customer Service jobs in Indiana?

The most popular types of Customer Service jobs in Indiana are:

What are popular job titles related to Overnight Customer Service jobs in Indiana?

For Overnight Customer Service jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Overnight Customer Service jobs in Indiana look for?

The top searched job categories for Overnight Customer Service jobs in Indiana are:

What cities in Indiana are hiring for Overnight Customer Service jobs?

Cities in Indiana with the most Overnight Customer Service job openings:

Overnight Customer Service jobs near you
Infographic showing various Overnight Customer Service job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Customer Service

SecondGen, Inc.

Hammond, IN

$15.50 - $21/hr

Other

Medical, Retirement, PTO

Re-posted 8 days ago

Job description

Build a strong Foundation both professionally and personally with a career at KFC! We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!


We offer the following: 

  • A commitment to promote from within 
  • Training and mentorship programs 
  • Tuition reimbursement and scholarship opportunities 
  • Reward and recognition culture 
  • Competitive Pay
  • Flexible schedules- day, night and evening shifts
  • Free meal each shift
  • Eligibility to accrue paid vacation time
  • Career advancement and professional development opportunities
  • Medical benefits
  • Health and Wellness programs
  • 401K plan with 6% match
  • PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
  • KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!


The responsibilities of the team member will include: 

  • Interaction with customers: receiving orders, processing sales and monies and managing customer issues. 
  • Preparation of products. 
  • Maintaining quality of product. 
  • Monitoring all service equipment. 
  • Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level. 
  • Champions recognition and motivation efforts 

Requirements

The ideal candidates must want to have fun serving great food to our customers! 

  • Must be at least 16 years of age 
  • Accessibility to dependable and reliable transportation 
  • Excellent communication skills, management/leadership and organizational skills. 
  • Physical dexterity required (the ability to move up to 50 lbs. from one area to another). 
  • Attendance and Punctuality a must 
  • Operating of cash register as needed and making change for other cashiers. 
  • Basic Math skills 
  • Complete training certification 
  • Enthusiasm and willingness to learn 
  • Team player 
  • Commitment to customer satisfaction 
  • Strong work ethic