Overnight 311 Operator Jobs (NOW HIRING)

LOCATION
The Lodge at Torrey Pines
Step into the timeless craftsman charm of The Lodge at Torrey Pines. Overlooking the world-renowned Torrey Pines Golf Course with views of the Pacific Ocean, the AAA Five Diamond rated resort features 170 rooms and suites, 2 restaurants, a full-service spa, versatile meeting spaces, and unprecedented service.
The Lodge at Torrey Pines is owned by Evans Hotels, LLC, a family-owned and operated business committed to supporting and enhancing employee well-being through a variety of programs that nurture our staff professionally and personally. We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. Our team is also dedicated to serving our community through initiatives like company-wide beach clean-ups and volunteer opportunities.
SUMMARY
The Security Officer ("El/la Oficial de Seguridad") is responsible for protecting the hotel's guests, associates, and property. This role maintains a safe environment through patrols, surveillance monitoring, policy enforcement, and prompt emergency response.
PAY & PERKS

• Compensation: $26.90**
• Earn $1000 for Culinary, Engineering, Housekeeping, and $350 for all other roles for each hired referral at any Evans Hotels property.
• Discounted Hotel Rooms for you, family and friends.
• Free Employee Parking and/or discounted MTS Pronto card.
• Free Meals & Refreshments during working shifts.
• Career advancement opportunities!
• Health (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.
• Discounts on cell phone bills, shoes, gym memberships, and more!

ESSENTIAL DUTIES

• Maintain a professional appearance and demeanor in accordance with the hotel's standards.
• Conduct regular foot patrols of guest areas, parking facilities, service corridors, and perimeter grounds.
• Monitor CCTV cameras and access control systems; document and report any irregularities.
• Respond immediately to medical emergencies, fire alarms, power outages, coastal weather advisories, and other incidents; coordinate with internal teams and external agencies (e.g., local first responders, state park rangers).
• Enforce hotel policies, state park regulations, and departmental procedures.
• Control issuance and return of keys, access cards, and security equipment.
• Prepare clear, detailed incident and investigation reports; maintain security logs and records.
• Inspect premises for safety or maintenance concerns; notify Engineering of hazards or malfunctions.
• Provide courteous assistance to guests and staff, including directional guidance and lost-and-found support.
• Participate in ongoing security, safety, and emergency response training, including CPR/First Aid certification renewals.
• Performs additional duties and responsibilities as directed by the leadership team.

QUALIFICATIONS

• At least 1-2 years of relevant experience and/or training.
• A combination of experience, education, and/or training may be substituted for either requirement.
• Previous similar position in a hotel, or similar business entity preferred.
• Bilingual in English and Spanish preferred.
• Availability to work on weekends and holidays is required.
• Proficient with CCTV, access control, and two-way radio systems.
• Must have an unexpired and valid driver's license with no recent violations.
• For insurance purposes, candidates must be over 21 years of age.
• First Aid, CPR, AED certified
• Guard Card (California only) required.
• RBS certification required.
• Ability to always maintain a friendly, professional, team-oriented, positive demeanor and diplomatic attitude, especially under stress or challenges.
• Ability to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 50 lbs.
• The following position will be filled in accordance with the process set forth in California Labor Code Section 2810.8 and San Diego Municipal Code 311.0101 et. seq.

**The pay scale posted is the salary or hourly wage range that the employer reasonably expects to pay for the position during the first year of employment. The posted range does NOT include potential additional types of compensation, such as gratuities, service charges, commissions, or bonuses. Actual compensation offered may fluctuate based on qualifications and/or experience.