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Over The Counter Associate Jobs (NOW HIRING)

Self Serve Lumber

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Front Counter Associate

Bad Axe, MI · On-site

$14/hr

We are the convenient, local alternative to the big box home stores, open seven days a week with ... With over 18 stores across Michigan, we are always looking for great talent to help expand our team.

Crosstown Plumbing

Counter Associate

East Orange, NJ · On-site

$23 - $28/hr

We are hiring a dependable, friendly counter sales associate to join our expanding team! This role ... orders over the counter, answering questions, and managing payment for customer orders. We need ...

Self Serve Lumber

Front Counter Associate

Pigeon, MI · On-site

$14/hr

We are the convenient, local alternative to the big box home stores, open seven days a week with ... With over 18 stores across Michigan, we are always looking for great talent to help expand our team.

P4 Automotive

PARTS COUNTER ASSOCIATE

Lebanon, IN · On-site

$40K - $70K/yr

Leo Auto Group is hiring a Parts Counter Associate to work the front line of our parts department. You'll help customers and technicians get the right parts, fast. Whether it's a walk-in customer ...

P4 Automotive

PARTS COUNTER ASSOCIATE

Indianapolis, IN · On-site

$40K - $70K/yr

Leo Auto Group is hiring a Parts Counter Associate to work the front line of our parts department. You'll help customers and technicians get the right parts, fast. Whether it's a walk-in customer ...

P4 Automotive

PARTS COUNTER ASSOCIATE

Indianapolis, IN · On-site

$40K - $70K/yr

Leo Auto Group is hiring a Parts Counter Associate to work the front line of our parts department. You'll help customers and technicians get the right parts, fast. Whether it's a walk-in customer ...

P4 Automotive

PARTS COUNTER ASSOCIATE

Columbus, IN · On-site

$16 - $18/hr

Leo Auto Group is hiring a Parts Counter Associate to work the front line of our parts department. You'll help customers and technicians get the right parts, fast. Whether it's a walk-in customer ...

P4 Automotive

PARTS COUNTER ASSOCIATE

Indianapolis, IN · On-site

$40K - $70K/yr

Leo Auto Group is hiring a Parts Counter Associate to work the front line of our parts department. You'll help customers and technicians get the right parts, fast. Whether it's a walk-in customer ...

Painters Supply & Equipment Co

Counter Associate

Rockville, MD · On-site

$16.25 - $20.50/hr

Description COUNTER ASSOCIATE BE A PART OF A GREAT TEAM WITH GROWING OPPORTUNITIES! Why Work for ... Our objective is to support the entire purchasing process from coatings to associated products to ...

Progressive Auto Group

Parts Counter Associate

Massillon, OH · On-site

$14.75 - $19.50/hr

Progressive Auto Group seeks a Full Time Parts Counter Sales Associate for our Massillon, Ohio ... Monitor the status of customer orders, advising in case of problems and notifying upon arrival

Painters Supply and Equipment Co.

Counter Associate

Zeeland, MI · On-site

$14.75 - $18.50/hr

COUNTER ASSOCIATE BE A PART OF A GREAT TEAM WITH GROWING OPPORTUNITIES! Why Work for PSE GROUP ... Our objective is to support the entire purchasing process from coatings to associated products to ...

Painters Supply & Equipment Co

Counter Associate

Zeeland, MI · On-site

$14.75 - $18.50/hr

Description COUNTER ASSOCIATE BE A PART OF A GREAT TEAM WITH GROWING OPPORTUNITIES! Why Work for ... Our objective is to support the entire purchasing process from coatings to associated products to ...

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Over The Counter Associate information

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How much do over the counter associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for over the counter associate in the United States is $17.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an over the counter associate?

Over The Counter (OTC) Associates work in pharmacies, drugstores, or retail settings, assisting customers with purchasing non-prescription medications and health products. They help customers find the right over-the-counter remedies, provide information about product usage, and maintain inventory on OTC shelves. While they are not pharmacists, OTC Associates play a key role in customer service and ensure that customers have a positive experience when buying health and wellness products.

What are the key skills and qualifications needed to thrive as an over the counter associate?

To thrive as an Over The Counter Associate, you need strong product knowledge, basic math skills, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and sometimes basic pharmacy systems is typical. Excellent customer service, communication, and attention to detail help associates build rapport and resolve customer needs efficiently. These skills ensure accurate transactions, satisfied customers, and smooth store operations in a retail environment.

What are some common challenges faced by over the counter associates, and how can they be overcome?

Over The Counter Associates often juggle multiple responsibilities, such as assisting customers, managing inventory, and ensuring compliance with pharmacy regulations. A common challenge is providing accurate product recommendations while maintaining efficiency during busy periods. Building strong product knowledge, staying organized, and developing effective communication skills can help manage these demands. Teamwork and regular training also play key roles in overcoming challenges and delivering exceptional customer service.

What is the difference between Over The Counter Associate vs Pharmacy Technician?

AspectOver The Counter AssociatePharmacy Technician
CertificationsNone required, may have optional retail or customer service certificationsState-specific certification or registration often required
Work EnvironmentRetail stores, pharmacies, drugstoresPharmacies, hospitals, healthcare facilities
Job ResponsibilitiesAssisting customers, selling OTC products, managing inventoryPreparing prescriptions, verifying medication, assisting pharmacists

Over The Counter Associates primarily work in retail environments, focusing on customer service and OTC product sales, while Pharmacy Technicians have more clinical responsibilities, including prescription processing. Both roles require strong communication skills, but Pharmacy Technicians often need specific certifications. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What cities are hiring for Over The Counter Associate jobs?

Cities with the most Over The Counter Associate job openings:

What states have the most Over The Counter Associate jobs?

States with the most job openings for Over The Counter Associate jobs include:

What are popular job titles related to Over The Counter Associate jobs?

For Over The Counter Associate jobs, the most frequently searched job titles are:

Over The Counter Associate jobs near you
Infographic showing various Over The Counter Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,859 per year, or $17.7 per hour.

Front Counter Associate

Bad Axe, MI • On-site

Self Serve Lumber
Warehousing and Storage • 51 - 200 employees
Learn more about Self Serve Lumberexternal

$14/hr

Part-time

Posted 21 days ago

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Job description

Self Serve Lumber has been in the lumber industry since 1953 and is now in its fourth generation of being a family run business. We are the convenient, local alternative to the big box home stores, open seven days a week with our convenient drive-thru lumber yard. With over 18 stores across Michigan, we are always looking for great talent to help expand our team. Apply today!


Location: Bad Axe, MI


Shift: Part time day shift with flexible schedule


Pay: $14.00 per hour


Reports To: Store Manager/Assistant Manager


Summary: The Front Counter Associate is responsible for assisting customers at the checkout with their in-store merchandise and outside lumber purchases. Other duties include, but are not limited to; greeting customers, stocking, cleaning and answering the store phone as needed.


Responsibilities:

  • Greet and assist customers
  • Wait on and ring up customers at the counter
  • Check all customer loads from the lumber yard when ready to check out
  • Promote project sales and merchandise.
  • Assist in the stocking and pricing of merchandise according to operational guidelines
  • Perform routine housekeeping tasks assigned by store managers as required to maintain the professional image and appearance of the store
  • Participate in the completion of quarterly and annual physical inventory counts.
  • Be alert to practices that waste supplies, utilities and time.
  • As part of the Self Serve Lumber Team, you may be asked to attend any company/store functions or events.


Requirements:

  • Minimum of one or more years of experience in a retail sales position
  • Knowledge of the lumber/hardware industry is a plus, but not required
  • Familiarity with retail sales, merchandising programs and procedures
  • Good people skills and ability to promote sales
  • Good communication skills


Work Environment and Physical Requirements

  • Ability to lift up-to 10lbs. frequently and/or up to 50lbs. occasionally
  • Indoor and outdoor customer assistance in inclement weather at times
  • Be able to sit or stand for long periods of time

Company Description

Self Serve Lumber has been in the lumber industry since 1953 and is now in its fourth generation of being a family run business. We are the convenient, local alternative to the big box home stores, open seven days a week with our convenient drive-thru lumber yard. With over 18 stores across Michigan, we are always looking for great talent to help expand our team.