1

Over The Counter Associate Jobs in Edmonton, AB (NOW HIRING)

A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature ...

Orders and stocks drugs, supplies, and over-the-counter merchandise. Updates patient records and inventory, processes invoices and makes accounting entries using computerized system. Daily tasks and ...

Orders and stocks drugs, supplies, and over-the-counter merchandise. Updates patient records and inventory, processes invoices and makes accounting entries using computerized system. Daily tasks and ...

Orders and stocks drugs, supplies, and over-the-counter merchandise. Updates patient records and inventory, processes invoices and makes accounting entries using computerized system. Daily tasks and ...

Orders and stocks drugs, supplies, and over-the-counter merchandise. Updates patient records and inventory, processes invoices and makes accounting entries using computerized system. Daily tasks and ...

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our ... associates * Take initiative to maintain stock of the counter area as needed * Offer help and ...

It is required for all jobs. and Responsibilities Reporting to the Operations Manager, the Counter ... Answer customer inquiries in person, over the phone, or via email * Inventory vehicles that are ...

next page

Showing results 1-20

Over The Counter Associate information

What is an over the counter associate?

Over The Counter (OTC) Associates work in pharmacies, drugstores, or retail settings, assisting customers with purchasing non-prescription medications and health products. They help customers find the right over-the-counter remedies, provide information about product usage, and maintain inventory on OTC shelves. While they are not pharmacists, OTC Associates play a key role in customer service and ensure that customers have a positive experience when buying health and wellness products.

What are the key skills and qualifications needed to thrive as an over the counter associate?

To thrive as an Over The Counter Associate, you need strong product knowledge, basic math skills, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and sometimes basic pharmacy systems is typical. Excellent customer service, communication, and attention to detail help associates build rapport and resolve customer needs efficiently. These skills ensure accurate transactions, satisfied customers, and smooth store operations in a retail environment.

What are some common challenges faced by over the counter associates, and how can they be overcome?

Over The Counter Associates often juggle multiple responsibilities, such as assisting customers, managing inventory, and ensuring compliance with pharmacy regulations. A common challenge is providing accurate product recommendations while maintaining efficiency during busy periods. Building strong product knowledge, staying organized, and developing effective communication skills can help manage these demands. Teamwork and regular training also play key roles in overcoming challenges and delivering exceptional customer service.

What is the difference between Over The Counter Associate vs Pharmacy Technician?

AspectOver The Counter AssociatePharmacy Technician
CertificationsNone required, may have optional retail or customer service certificationsState-specific certification or registration often required
Work EnvironmentRetail stores, pharmacies, drugstoresPharmacies, hospitals, healthcare facilities
Job ResponsibilitiesAssisting customers, selling OTC products, managing inventoryPreparing prescriptions, verifying medication, assisting pharmacists

Over The Counter Associates primarily work in retail environments, focusing on customer service and OTC product sales, while Pharmacy Technicians have more clinical responsibilities, including prescription processing. Both roles require strong communication skills, but Pharmacy Technicians often need specific certifications. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

Infographic showing various Over The Counter Associate job openings in Edmonton, AB as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution.

(CAN) Over-the-Counter Associate

Leduc, AB • On-site

Walmart
Retail • 10K+ employees

CA$16.15/hr

Full-time

Posted 14 days ago


Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,684 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers


Job description

Position Summary...A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature presentation, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart.What you'll do...

1. Maintaining patient confidentiality and follow all practices consistent with the Privacy Act.

2. Maximizing department sales and profit with direction from the Pharmacy Manager.

3. Rotating stock and checking for expired products.

4. Zoning the department.

5. Following proper procedures for: Ordering, clearance, markups/markdowns, and signing/flagging/pricing/labels.

6. Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.

7. Maintaining zero pricing errors (i.e. Scanning Credibility Program).

8. Calibration of equipment used in the prescription filling process.

The minimum rate of pay for this position starts from $16.15.

Le taux horaire minimum pour ce poste debute a 16.15.Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or olderPreferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

5302 Discovery Way, Leduc, AB T9E 8J7, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
  • Find Jobs

Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.


What Walmart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Walmart logo

About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

Social media