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Over The Counter Associate Jobs (NOW HIRING)

Duties of the Counter Associate include: · Provide great customer service · Serve customers in ... Over the years the Violante children, Tom Jr. and Gina Mangold, along with her husband Craig, have ...

Duties of the Counter Associate include: · Provide great customer service · Serve customers in ... Over the years the Violante children, Tom Jr. and Gina Mangold, along with her husband Craig, have ...

Counter Associate Department: Bakery & Cafe Reports To: General & Operations Manager & Assistant ... The Counter Person at Hive Collective is responsible for providing exceptional service to guests ...

Counter Associate Department: Bakery & Cafe Reports To: General & Operations Manager & Assistant ... The Counter Person at Hive Collective is responsible for providing exceptional service to guests ...

Counter Sales Representative II

Austin, TX · On-site

$17 - $21.25/hr

The Counter Sales Associate is primarily responsible for assisting Summit's customers over the phone or in person and works closely with the Service Center sales staff and warehouse associates to ...

Counter Sales Representative II

Austin, TX · On-site

$17 - $21.25/hr

The Counter Sales Associate is primarily responsible for assisting Summit's customers over the phone or in person and works closely with the Service Center sales staff and warehouse associates to ...

Apply now! he Parts Counter Associate is responsible to sell parts to all customers, over the counter, through the shop, or on the phone. * Assist all customers (retail and shop) in selecting ...

Apply now! he Parts Counter Associate is responsible to sell parts to all customers, over the counter, through the shop, or on the phone. * Assist all customers (retail and shop) in selecting ...

The Counter Associate provides exceptional service and creates a positive shopping and sales ... experience for all customers. The following details are not definitive and subject to change based ...

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Over The Counter Associate information

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$17

$23

How much do over the counter associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for over the counter associate in the United States is $17.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an over the counter associate?

Over The Counter (OTC) Associates work in pharmacies, drugstores, or retail settings, assisting customers with purchasing non-prescription medications and health products. They help customers find the right over-the-counter remedies, provide information about product usage, and maintain inventory on OTC shelves. While they are not pharmacists, OTC Associates play a key role in customer service and ensure that customers have a positive experience when buying health and wellness products.

What are the key skills and qualifications needed to thrive as an over the counter associate?

To thrive as an Over The Counter Associate, you need strong product knowledge, basic math skills, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and sometimes basic pharmacy systems is typical. Excellent customer service, communication, and attention to detail help associates build rapport and resolve customer needs efficiently. These skills ensure accurate transactions, satisfied customers, and smooth store operations in a retail environment.

What are some common challenges faced by over the counter associates, and how can they be overcome?

Over The Counter Associates often juggle multiple responsibilities, such as assisting customers, managing inventory, and ensuring compliance with pharmacy regulations. A common challenge is providing accurate product recommendations while maintaining efficiency during busy periods. Building strong product knowledge, staying organized, and developing effective communication skills can help manage these demands. Teamwork and regular training also play key roles in overcoming challenges and delivering exceptional customer service.

What is the difference between Over The Counter Associate vs Pharmacy Technician?

AspectOver The Counter AssociatePharmacy Technician
CertificationsNone required, may have optional retail or customer service certificationsState-specific certification or registration often required
Work EnvironmentRetail stores, pharmacies, drugstoresPharmacies, hospitals, healthcare facilities
Job ResponsibilitiesAssisting customers, selling OTC products, managing inventoryPreparing prescriptions, verifying medication, assisting pharmacists

Over The Counter Associates primarily work in retail environments, focusing on customer service and OTC product sales, while Pharmacy Technicians have more clinical responsibilities, including prescription processing. Both roles require strong communication skills, but Pharmacy Technicians often need specific certifications. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What cities are hiring for Over The Counter Associate jobs?

Cities with the most Over The Counter Associate job openings:

What states have the most Over The Counter Associate jobs?

States with the most job openings for Over The Counter Associate jobs include:

What are popular job titles related to Over The Counter Associate jobs?

For Over The Counter Associate jobs, the most frequently searched job titles are:

Infographic showing various Over The Counter Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,859 per year, or $17.7 per hour.

Counter Associate

Royal Oak, MI • On-site

$14/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 18 days ago


Job description

Holiday Market is an award-winning family-owned gourmet grocery store located in Royal Oak. We specialize in fresh meat and produce, custom made to order cakes, expertly made prepared foods and pizzas, and above all, excellent customer service. We are looking to add to our Deli, Seafood, DuJour, and Meat counter staff. Come join a great team with great customers!

Duties of the Counter Associate include:

· Provide great customer service

· Serve customers in conjunction with Holiday Market standards

· Must be able to be on your feet for long periods of time and lift up to 50lbs

· Must be able to push/pull cart with a load up to 100lbs

· Maintain food dates (FIFO) and food rotations

· Keep area clean and sanitized and follow company sanitation guidelines

· Follow safe food handling procedures

· Operate and clean meat grinder and slicer

· Housekeeping duties including washing dishes

· Must be 18 years of age and available to work a flexible schedule including nights, weekends and holidays

Benefits:

  • Full time or part time positions available
  • Pay starting at $14.00/ hour and ranging based on experience
  • One weekend day off per week
  • Medical, dental, vision, life, and disability insurance available for full time employees and their dependents on the first of the month following 60 days
  • 401K with 3% employer match available after 1 year

Restaurant type:

  • Bakery
  • Café
  • Quick service & fast food restaurant

Shift:

  • Day shift
  • Evening shift
  • Morning shift

Weekly day range:

  • Every weekend
  • Monday to Friday

Holiday Market (HM) is an equal opportunity employer. HM does not discriminate based on race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

HM participates in E-Verify and will provide your I-9 information to the federal government to confirm that you are authorized to work in the United States. HM will make reasonable accommodations necessary to comply with the ADAAA regulations.

What once started as a small neighborhood butcher shop and specialty store in 1954, grew each year, aisle by aisle, from our loyal customers' requests. Started by Tom and Janet Violante, Holiday Market focuses on high quality products coupled with friendly neighborhood service. From a 2,500 square feet to now 60,000 square feet, we’ve always preserved our initial focus on quality and service. Over the years the Violante children, Tom Jr. and Gina Mangold, along with her husband Craig, have overseen the growth that has led Holiday Market to be voted one of the best markets in Metro Detroit, year after year.