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Outreach Manager Jobs in Springfield, MA (NOW HIRING)

ServiceNet

Autism Case Manager

Northampton, MA · On-site

$20/hr

Pay: $20.00 / Hour + Outreach travel reimbursement. Schedule: Monday - Friday, 8 Hours daily ... As a Case Manager / Autism Specialist, you will work directly with a caseload of adults in their ...

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All JobsOutreach JobsOutreach Manager JobsOutreach Manager Jobs in Springfield, MA

Outreach Manager information

See Springfield, MA salary details

$29.9K

$85.4K

$126.1K

How much do outreach manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for outreach manager in Springfield, MA is $85,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,800.00 and $125,600.00 per year, depending on experience, location, and employer.

How does an Outreach Manager typically collaborate with other departments to achieve organizational goals?

Outreach Managers work closely with various departments, such as marketing, communications, and program teams, to coordinate campaigns and ensure consistent messaging. They often serve as a bridge between external partners and internal stakeholders, facilitating information sharing and joint initiatives. Regular meetings and collaborative planning sessions are common, helping to align outreach strategies with broader organizational objectives. This cross-functional collaboration not only enhances the effectiveness of outreach efforts but also provides exposure to different facets of the organization, supporting professional growth.

What does an Outreach Manager do?

An Outreach Manager is responsible for building and maintaining relationships between an organization and its target audiences, such as community groups, businesses, or the public. They develop and implement outreach strategies to promote the organization's mission, services, or products. This role often involves organizing events, managing partnerships, and increasing public awareness. Outreach Managers also collect feedback and measure the impact of outreach activities to continuously improve engagement efforts.

What is the difference between Outreach Manager vs Community Outreach Coordinator?

AspectOutreach ManagerCommunity Outreach Coordinator
Primary RoleOversees outreach strategies, manages teams, and develops partnershipsExecutes community engagement activities and builds local relationships
Required SkillsLeadership, strategic planning, communicationCommunication, event planning, community engagement
Work EnvironmentOffice-based with field visits, managerial settingCommunity centers, events, local organizations
Common EmployersNonprofits, government agencies, corporationsNonprofits, educational institutions, local government

While both roles focus on outreach, the Outreach Manager typically leads outreach initiatives and manages teams, whereas the Community Outreach Coordinator focuses on executing community engagement activities at a local level. The Outreach Manager has a broader strategic scope, often overseeing multiple projects, while the Coordinator handles day-to-day community interactions.

What are the key skills and qualifications needed to thrive as an Outreach Manager, and why are they important?

To thrive as an Outreach Manager, you need strong project management, communication, and relationship-building skills, often supported by a degree in communications, public relations, or a related field. Familiarity with CRM software, data analytics tools, and digital marketing platforms is typically required. Exceptional interpersonal skills, adaptability, and the ability to motivate and lead diverse teams make someone stand out in this position. These skills ensure effective engagement with target audiences, successful program execution, and measurable organizational impact.
What are the most commonly searched types of Outreach jobs in Springfield, MA? The most popular types of Outreach jobs in Springfield, MA are:
What are popular job titles related to Outreach Manager jobs in Springfield, MA? For Outreach Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Outreach Manager jobs in Springfield, MA look for? The top searched job categories for Outreach Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Outreach Manager jobs? Cities near Springfield, MA with the most Outreach Manager job openings:
Outreach Manager jobs near you
Infographic showing various Outreach Manager job openings in Springfield, MA as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $85,397 per year, or $41.1 per hour.
Outreach Counselor-CSP

Outreach Counselor-CSP

Behavioral Health Network (BHN)

Springfield, MA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as the 10th best employer in Massachusetts. We are also proud to be a Certified Great Place to Work. BHN is currently seeking an Outreach Counselor to join our Community Support Program (CSP), supporting individuals with behavioral health and substance use needs in the community.

What We Offer

  • Comprehensive benefits including health, dental, vision, and retirement match
  • Generous paid time off and holidays
  • Mileage reimbursement for community-based travel
  • Career growth with one in three positions filled internally through promotions
  • Ongoing supervision, training, and professional development
  • A collaborative and mission-driven work environment
  • Recognition as both a Certified Great Place to Work and one of Massachusetts' Top 10 Employers

What You'll Do

As an Outreach Counselor, you will provide person-centered, in-person, and telehealth services to individuals in the community to help them overcome barriers and connect to needed supports.

  • Meet individuals in hospitals, treatment facilities, and community settings to assist with discharge planning and continuity of care
  • Provide care management and support for individuals with behavioral health and substance use needs
  • Act as the primary point of contact for your caseload, ensuring needs are identified and met
  • Complete assessments, individualized action plans, crisis plans, and discharge plans in collaboration with providers and natural supports
  • Educate and connect individuals to community resources including housing, food assistance, healthcare, employment, and legal supports
  • Maintain collaborative relationships with community providers and stakeholders
  • Document services in a timely and professional manner
  • Support individuals in developing coping skills, independence, and self-sufficiency

Who You Are

  • High School Diploma or GED required; Bachelor's degree or Community Health Worker certification preferred
  • 1-2 years of experience in behavioral health, substance use, corrections, or related human services field required
  • Knowledge of mental health, substance use, and community resource navigation
  • Experience working with justice-involved populations preferred
  • Bilingual (Spanish/English) strongly preferred
  • Strong communication, interpersonal, and time management skills
  • Valid Massachusetts driver's license and reliable vehicle required

We Hire for Purpose!

Since 1938, BHN has been committed to providing high-quality, affordable, and culturally responsive behavioral health services across Western Massachusetts. We support our employees with the same compassion and dedication we extend to the individuals and families we serve.

How do I apply?

If you are interested in this opportunity, please click 'Apply for Job' below or visit our website at www.bhnworks.org and click on "Browse All Jobs" to apply!

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Apply