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Outpatient Program Coordinator Jobs (NOW HIRING)

Masonicare

Clinic Office Coordinator

Wallingford, CT · On-site

Behavioral Health Outpatient Program Coordinator Wallingford, CT Day Shift - 16 hours per week Summary of Position: Responsible for organizing the day-to-day functions of the Behavioral Health ...

UHS

PROGRAM COORDINATOR

Bradenton, FL · On-site

Website: The Program Coordinator is a hybrid of clinical interventions and milieu management ... Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory ...

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How much do outpatient program coordinator jobs pay per year?

As of Aug 16, 2026, the average yearly pay for outpatient program coordinator in the United States is $58,364.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $71,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an outpatient program coordinator, and why are they important?

To thrive as an Outpatient Program Coordinator, you need strong organizational skills, knowledge of healthcare regulations, and typically a degree in social work, psychology, or a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and case management tools is important for daily operations. Excellent communication, problem-solving abilities, and leadership are essential soft skills for managing staff and engaging with patients. These skills ensure effective program delivery, regulatory compliance, and high-quality patient care in outpatient settings.

What are common challenges faced by outpatient program coordinators and how can they be managed effectively?

Outpatient Program Coordinators often navigate challenges such as balancing administrative duties with direct client interaction, managing scheduling conflicts, and ensuring effective communication among multidisciplinary teams. To handle these challenges, strong organizational skills, clear protocols, and regular team meetings are essential. Building positive relationships with both staff and clients helps foster a collaborative environment, while staying adaptable allows coordinators to respond to changes and unexpected issues efficiently.

What is an outpatient program coordinator?

An Outpatient Program Coordinator is a professional responsible for managing and overseeing the daily operations of outpatient treatment programs, often in mental health or substance abuse settings. They coordinate patient care, develop program schedules, supervise staff, and ensure that services meet regulatory standards. These coordinators also communicate with patients, families, and other healthcare providers to support positive treatment outcomes. Their role is essential in ensuring that outpatient services run smoothly and effectively, meeting both clinical and administrative needs.

What is the difference between Outpatient Program Coordinator vs Outpatient Therapist?

AspectOutpatient Program CoordinatorOutpatient Therapist
Required CredentialsTypically requires a bachelor's degree in healthcare, social work, or related field; certifications may varyRequires a master's degree in social work, counseling, psychology, or related field; licensure is often required
Work EnvironmentAdministrative and clinical settings within outpatient facilities, coordinating programs and staffDirect client interaction in outpatient clinics, providing therapy and counseling services
Employer & Industry UsageUsed by healthcare organizations, mental health clinics, and substance abuse centersCommonly employed in mental health clinics, private practices, and community health centers

While both roles work within outpatient mental health settings, the Outpatient Program Coordinator focuses on managing programs and operations, whereas the Outpatient Therapist provides direct therapy services to clients.

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Outpatient Program Coordinator jobs near you
Infographic showing various Outpatient Program Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $58,364 per year, or $28.1 per hour.

Clinic Office Coordinator

Masonicare

Wallingford, CT • On-site

Other

Re-posted 7 days ago

Masonicare rating

7.1

Company rating: 7.1 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

34th of 242 rated social care providers

Job description

Behavioral Health Outpatient Program Coordinator

Wallingford, CT

Day Shift - 16 hours per week

Summary of Position: Responsible for organizing the day-to-day functions of the Behavioral Health Outpatient program, which include coordination of all outpatient services such as scheduling, insurance billing, order entry, filing and registration.

Essential Duties and Responsibilities:

1. Performs initial request for outpatient services intake including pre-registration and scheduling. Also processes all initial orders including scheduling and obtaining insurance pre-authorization as needed.

2. Reviews insurance information and verifies with patient including payment options.

3. Verifies insurance coverage with third party payors. Obtains pre-authorization when needed.

4. Prepares all necessary paperwork in advance, and obtains medical records. Arranges transportation requests as needed for scheduled visits and for Masonicare community residents/patients who have referred medical appointments elsewhere.

5. Schedules and coordinates patient appointments for long-term care residents and Outpatients. Adjusts schedules, as needed, to accommodate patient/resident requests and/or physician or staff schedules.

6. Establishes and maintains patient files and records on an ongoing basis. Maintaining HIPAA compliance at all times.

7. Registers residents/patients on arrival, coordinates and/or monitors flow of patients for various clinics, utilizing aids and volunteers.

8. Communicates effectively and tactfully with residents/patients recognizing their age, needs, abilities and physical conditions.

9. Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops.

10. Maintains a working knowledge of Medicare regulations as it pertains to Outpatient Services. Works within established department policies, procedures, objectives, quality assessment and improvement programs, safety, environmental and infection control.

11. Communicates with other departments, physician offices and long-term care units to maintain effective working relationships.

12. Performs other duties as required.

Minimum Qualifications:

Education: High School Graduate

Experience: 1-2 years office/medical experience

Day Shift / 16hrs/wk

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