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Outbound Operations Manager Jobs in Boston, MA (NOW HIRING)

Amazon

Sr. Operations Manager

Andover, MA · On-site

... Outbound operations. • Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their ...

Amazon

Sr. Operations Manager

Andover, MA · On-site

... Outbound operations. • Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their ...

Amazon

Sr. Operations Manager

Andover, MA · On-site

... Outbound operations. • Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their ...

Amazon

Sr. Operations Manager

Andover, MA · On-site

... or Outbound). • Lead and develop leaders - Manage, coach, and mentor a team of Operations and ... Area Managers, setting clear expectations and holding them accountable while building the next ...

Formlabs

Senior Program Manager, Fulfillment

Somerville, MA · On-site

$126K - $127K/yr

As a Senior Program Manager, Fulfillment, you are the guardian of that customer experience. You ... Lead regional outbound operations by overseeing the daily fulfillment lifecycle, ensuring 3PL ...

Formlabs

Senior 3PL Program Manager

Somerville, MA · On-site

$126K - $127K/yr

As a Senior 3PL Program Manager, you are the guardian of that customer experience. You will oversee ... Lead regional outbound operations by overseeing the daily fulfillment lifecycle, ensuring 3PL ...

Formlabs

Senior 3PL Program Manager

Somerville, MA · On-site

$75K - $115K/yr

As a Senior 3PL Program Manager, you are the guardian of that customer experience. You will oversee ... Lead regional outbound operations by overseeing the daily fulfillment lifecycle, ensuring 3PL ...

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All JobsOutbound Operations JobsOutbound Operations Manager JobsOutbound Operations Manager Jobs in Boston, MA

Outbound Operations Manager information

See Boston, MA salary details

$34.2K

$80.1K

$147.2K

How much do outbound operations manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for outbound operations manager in Boston, MA is $80,054.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $98,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an outbound operations manager, and why are they important?

To thrive as an Outbound Operations Manager, you need expertise in supply chain management, logistics, and team leadership, typically supported by a bachelor’s degree in business, logistics, or a related field. Familiarity with warehouse management systems (WMS), ERP software, and inventory tracking tools is essential. Strong organizational, communication, and problem-solving skills help you effectively coordinate teams and manage shifting priorities. These skills and qualifications ensure efficient outbound processes, accurate order fulfillment, and high customer satisfaction in a fast-paced environment.

What is the difference between Outbound Operations Manager vs Logistics Coordinator?

AspectOutbound Operations ManagerLogistics Coordinator
CredentialsExperience in supply chain, logistics, or operations; relevant certificationsSimilar credentials, often with logistics or supply chain certifications
Work EnvironmentOversees outbound shipping, warehouse, and distribution teamsCoordinates shipments, tracks deliveries, and manages documentation
Employer & IndustryRetail, manufacturing, distribution companiesLogistics firms, warehouses, e-commerce companies

The Outbound Operations Manager focuses on managing the entire outbound logistics process, including team supervision and strategy. In contrast, the Logistics Coordinator handles day-to-day shipment coordination and documentation. Both roles require logistics knowledge and often overlap in skills, but the manager has broader responsibilities and leadership duties.

What are some common challenges faced by outbound operations managers, and how can they be addressed?

Outbound Operations Managers often encounter challenges such as coordinating logistics to meet tight shipping deadlines, managing inventory accuracy, and ensuring effective communication across teams. To address these, it's important to implement robust tracking systems, foster close collaboration with warehouse staff and carriers, and utilize data-driven approaches for process improvement. Regular team meetings and continuous training can also help maintain high performance and adaptability in a fast-paced distribution environment.

Is an outbound operations manager a high paying job?

An outbound operations manager typically earns a competitive salary that varies based on industry, experience, and location. The role often involves overseeing logistics, team management, and process optimization, which are valued skills in supply chain and logistics sectors. While salaries can be high, they generally depend on the size of the company and the complexity of operations.

What does an outbound operations manager do?

An Outbound Operations Manager oversees the processes involved in shipping products out of a warehouse or distribution center to customers or retailers. They are responsible for managing teams, coordinating logistics, ensuring timely and accurate order fulfillment, and optimizing shipping procedures. Their role also includes monitoring performance metrics, maintaining inventory accuracy, and collaborating with other departments to improve operational efficiency. This position is vital for ensuring customer satisfaction and streamlining the supply chain.
What are popular job titles related to Outbound Operations Manager jobs in Boston, MA? For Outbound Operations Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Outbound Operations Manager jobs in Boston, MA look for? The top searched job categories for Outbound Operations Manager jobs in Boston, MA are:
Outbound Operations Manager jobs near you
Infographic showing various Outbound Operations Manager job openings in Boston, MA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $80,054 per year, or $38.5 per hour.

Omni Channel Distribution & 3PL Operations Manager

Formlabs

Somerville, MA • On-site

Full-time

Re-posted 12 hours ago

Job description

About Formlabs:

Do you want to change how the world creates?

At Formlabs, we're building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we're helping everyone design, prototype, and manufacture faster than ever before.

We're a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If you're ready to shape the future of fabrication, come build it with us.

Your Impact: Formlabs is a team of hands-on builders reinventing how the world makes physical things. As a Omni Channel Distribution & 3PL Operations Manager, you are the guardian of that customer experience. You will oversee our regional 3PL partners, ensuring our outbound engine is both high-velocity and cost-effective. You'll go beyond daily coordination to own the analytics of our fulfillment spend-identifying margin leakage and optimizing our carrier networks. If you are a data-driven professional who wants to sit at the intersection of operational excellence and financial performance, help us deliver the future of fabrication.

What You'll Do:

  • Lead regional outbound operations by overseeing the daily fulfillment lifecycle, ensuring 3PL partners meet strict SLAs for order processing, packaging quality, and carrier handoffs.
  • Oversee regional fulfillment and outbound shipping budgets, identifying and executing on opportunities to reduce "Cost per Order" through zone skipping, carrier diversification, and packaging optimization.
  • Direct fulfillment analytics by partnering with the Data/Systems team to build and maintain dashboards tracking key performance drivers, including OTIF (On-Time In-Full) and shipping margin leakage.
  • Collaborate on new product launches and seasonal surges, modeling fulfillment costs and ensuring regional infrastructure is prepared for volume spikes and unique handling requirements.
  • Drive the evolution of outbound routing guides, prioritizing cost-effective carrier selection while maintaining the "Estimated Delivery Date" (EDD) promised to the customer.
  • Integrate exception and recovery data into the continuous improvement process, analyzing "failed delivery" trends to identify root causes and implement corrective actions that reduce reshipment costs.
  • Mentor junior coordinators on analytical rigor, coaching the team on how to use logistics data to justify operational changes and negotiate with regional vendors.
  • Lead the strategy for regional reverse logistics and cross-border distribution (e.g., US-to-Canada), optimizing for both tax compliance and customer transit times.

About You:

  • Bachelor's degree in Supply Chain, Finance, Business Analytics, or a related field.
  • Progressive experience in E-commerce fulfillment, 3PL management, or outbound logistics.
  • Strong financial acumen with proven experience managing logistics budgets, conducting freight bill audits, and performing cost-benefit analyses.
  • Exceptional analytical skills and a data-driven mindset, with the ability to navigate ERP/WMS data and translate spreadsheets into strategic narratives for leadership.
  • Excellent communication and stakeholder management skills, with the ability to "speak the language" of both the warehouse floor and the finance department.
  • A proven ability to solve complex operational problems while maintaining a relentless focus on the customer experience and organizational profitability.

Bonus Skills:

  • Advanced proficiency in Excel (Power Query/VBA) or SQL for independent data extraction and reporting.
  • Experience with Shopify's back-end fulfillment logic and its integration with global 3PL networks.
  • Familiarity with "Total Landed Cost" modeling and international VAT/Tax implications on regional fulfillment.

Apply