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Outbound Operations Manager Jobs in Wakefield, MA

Amazon

Sr. Operations Manager

Andover, MA · On-site

... Outbound operations. • Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their ...

Amazon

Sr. Operations Manager

Andover, MA · On-site

... Outbound operations. • Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their ...

Empowered Hospitality

Operations Associate

Boston, MA · On-site

This role will report to the Senior Manager of Outbound Operations. Responsibilities include but are not limited to: · Process all outbound orders via EDI or manual entry within a 24-hour window.

New

Pembroke & Co., Inc.

Operations Manager

Boston, MA · On-site

Manage outbound workflows with attention to cadence, priority, and client experience. * Maintain a ... Operational Excellence & Continuous Improvement * Ensure the operations function runs smoothly ...

Pembroke & Co., Inc.

Operations Manager

Boston, MA · On-site

$85K - $100K/yr

Manage outbound workflows with attention to cadence, priority, and client experience. * Maintain a ... Operational Excellence & Continuous Improvement * Ensure the operations function runs smoothly ...

Pembroke & Co., Inc.

Operations Manager

Boston, MA · On-site

$85K - $100K/yr

Manage outbound workflows with attention to cadence, priority, and client experience. * Maintain a ... Operational Excellence & Continuous Improvement * Ensure the operations function runs smoothly ...

52Launch

3PL / Operations Manager

Framingham, MA · On-site

Oversee inbound and outbound freight operations - scheduling carriers, coordinating with vendors. * Manage relationships with carriers, suppliers, and 3PL clients. * Ensure on-time delivery and high ...

52Launch

3PL / Operations Manager

Framingham, MA · On-site

$60K - $75K/yr

Oversee inbound and outbound freight operations - scheduling carriers, coordinating with vendors. * Manage relationships with carriers, suppliers, and 3PL clients. * Ensure on-time delivery and high ...

Amazon

Sr. Operations Manager

Andover, MA · On-site

... or Outbound). • Lead and develop leaders - Manage, coach, and mentor a team of Operations and ... Area Managers, setting clear expectations and holding them accountable while building the next ...

Formlabs

Fulfillment Manager

Somerville, MA

As a Fulfillment Manager, you are the guardian of that customer experience. You will oversee our ... Lead regional outbound operations by overseeing the daily fulfillment lifecycle, ensuring 3PL ...

Formlabs

Senior 3PL Program Manager

Somerville, MA

$126K - $127K/yr

As a Senior 3PL Program Manager, you are the guardian of that customer experience. You will oversee ... Lead regional outbound operations by overseeing the daily fulfillment lifecycle, ensuring 3PL ...

Formlabs

Fulfillment Manager

Somerville, MA · On-site

$75K - $115K/yr

As a Fulfillment Manager, you are the guardian of that customer experience. You will oversee our ... Lead regional outbound operations by overseeing the daily fulfillment lifecycle, ensuring 3PL ...

Formlabs

Senior 3PL Program Manager

Somerville, MA · On-site

$75K - $115K/yr

As a Senior 3PL Program Manager, you are the guardian of that customer experience. You will oversee ... Lead regional outbound operations by overseeing the daily fulfillment lifecycle, ensuring 3PL ...

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All JobsOutbound Operations JobsOutbound Operations Manager JobsOutbound Operations Manager Jobs in Wakefield, MA

Outbound Operations Manager information

See Wakefield, MA salary details

$33.2K

$77.7K

$142.8K

How much do outbound operations manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for outbound operations manager in Wakefield, MA is $77,683.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,300.00 and $95,900.00 per year, depending on experience, location, and employer.

What does an outbound operations manager do?

An Outbound Operations Manager oversees the processes involved in shipping products out of a warehouse or distribution center to customers or retailers. They are responsible for managing teams, coordinating logistics, ensuring timely and accurate order fulfillment, and optimizing shipping procedures. Their role also includes monitoring performance metrics, maintaining inventory accuracy, and collaborating with other departments to improve operational efficiency. This position is vital for ensuring customer satisfaction and streamlining the supply chain.

What are the key skills and qualifications needed to thrive as an outbound operations manager, and why are they important?

To thrive as an Outbound Operations Manager, you need expertise in supply chain management, logistics, and team leadership, typically supported by a bachelor’s degree in business, logistics, or a related field. Familiarity with warehouse management systems (WMS), ERP software, and inventory tracking tools is essential. Strong organizational, communication, and problem-solving skills help you effectively coordinate teams and manage shifting priorities. These skills and qualifications ensure efficient outbound processes, accurate order fulfillment, and high customer satisfaction in a fast-paced environment.

What are some common challenges faced by outbound operations managers, and how can they be addressed?

Outbound Operations Managers often encounter challenges such as coordinating logistics to meet tight shipping deadlines, managing inventory accuracy, and ensuring effective communication across teams. To address these, it's important to implement robust tracking systems, foster close collaboration with warehouse staff and carriers, and utilize data-driven approaches for process improvement. Regular team meetings and continuous training can also help maintain high performance and adaptability in a fast-paced distribution environment.

What is the difference between Outbound Operations Manager vs Logistics Coordinator?

AspectOutbound Operations ManagerLogistics Coordinator
CredentialsExperience in supply chain, logistics, or operations; relevant certificationsSimilar credentials, often with logistics or supply chain certifications
Work EnvironmentOversees outbound shipping, warehouse, and distribution teamsCoordinates shipments, tracks deliveries, and manages documentation
Employer & IndustryRetail, manufacturing, distribution companiesLogistics firms, warehouses, e-commerce companies

The Outbound Operations Manager focuses on managing the entire outbound logistics process, including team supervision and strategy. In contrast, the Logistics Coordinator handles day-to-day shipment coordination and documentation. Both roles require logistics knowledge and often overlap in skills, but the manager has broader responsibilities and leadership duties.

Is an outbound operations manager a high paying job?

An outbound operations manager typically earns a competitive salary that varies based on industry, experience, and location. The role often involves overseeing logistics, team management, and process optimization, which are valued skills in supply chain and logistics sectors. While it can be a well-paying position, salaries are generally aligned with managerial responsibilities and industry standards.

What are popular job titles related to Outbound Operations Manager jobs in Wakefield, MA?

For Outbound Operations Manager jobs in Wakefield, MA, the most frequently searched job titles are:

What job categories do people searching Outbound Operations Manager jobs in Wakefield, MA look for?

The top searched job categories for Outbound Operations Manager jobs in Wakefield, MA are:

What cities near Wakefield, MA are hiring for Outbound Operations Manager jobs?

Cities near Wakefield, MA with the most Outbound Operations Manager job openings:

Outbound Operations Manager jobs near you

Distribution Center - Operations Manager

Home Depot

Boston, MA • On-site

Full-time

Posted 3 days ago

New

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,476 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
The DC Operations Manager is responsible for the success of assigned functions within a complex distribution center environment to ensure that it is an outstanding place to work. The DC Operations Manager may be responsible for the supervision of one or more of the following: Inbound Operations (Unloading and Receiving), Warehouse Operations (Pick-Pack, Break-Pack), Outbound Operations (Loading), Transportation Operations (Yard, Carrier Relations) and/or Office Operations (e.g., Transportation Coordinators, Customer Service Associates, General Office Associates). The DC Operations Manager works with the General Manager or DC Assistant General Manager to develop strategies and objectives to maximizing productivity and leverage expenses for the Home Depot distribution center. DC Operations Managers must analyze trends, solve problems and motivate and develop themselves and associates in order to maximize contribution to the DC success - typically manages through several Supervisors to achieve results from a large number of hourly associates.
Key Responsibilities:
  • 20% Managing to ensure operational excellence in all warehouse areas, efficient operations of warehouse management system(s) and related equipment, inventory is received appropriately and efficiently and safely processed in the warehouse, proper layout of warehouse and product placement, and proper maintenance and organization of all warehouse areas so that it's appearance is conducive to creating a perfect load for our Stores and Customers
  • 20% Assists GM or AGM with the evaluation of the effectiveness of and recommends alternatives for work methods, procedures, controls and staffing to achieve accurate and timely movement and processing of product; manage to ensure warehouse layout is optimally aligned for maximum efficiency as seasonality and inventory needs require.
  • 15% Assists GM and/or AGM with the DC's financial, operational, people and process and service related objectives to drive continuous improvement and efficiency gains to reduce overall cost-to-serve; leads associates, and peers to anticipate and solve problems and plan for upcoming events, seasonal changes, etc. Depending on DC, may assist in management of 3PL provider to ensure optimal performance and metrics are achieved.
  • 15% Coaches, trains, and develops Associates informally and through formal training programs, providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance based feedback. Maintains a union free work environment by creating an employee-centered work place that demonstrates care and concern for all Associates.
  • 15% Ensures a culture of safety throughout the organization by following Home Depot safety policies and procedures - monitor DC safety, physical security and operational metrics on a daily, weekly and monthly basis
  • 15% Depending on need, may work with the GM to manage relationship with #3PL onsite delivery or transportation agent for all outbound loads, review transportation carrier performance with transportation Associates

Direct Manager/Direct Reports:
  • Reports to DC General Manager I/II or Assistant General Manager
  • Accountable for direct supervision of the work activities of others. In addition to personnel issues -- including selection, termination, performance appraisal and professional development of subordinates.

Travel Requirements:
  • Typically requires overnight travel less than 10% of the time.

Physical Requirements:
  • Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.

Working Conditions:
  • Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.

Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.

Preferred Qualifications:
  • Bachelors Degree concentrating in Operations Management, Business or Supply Chain
  • Proficiency in Microsoft Outlook, Word and Excel software applications
  • Previous change management experience (driving, influencing and inspiring change through communication at all impacted levels).
  • Ability to work a flexible schedule. Ability to be on-call at various times.. Must be able to work weekends and holidays.
  • Must be open to relocation. Because of the nature of Retail Distribution, your flexibility to relocate will translate into increased opportunities for advancement.

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:
  • No additional education

Minimum Years of Work Experience:
  • 2

Preferred Years of Work Experience:
  • No additional years of experience

Minimum Leadership Experience:
  • None

Preferred Leadership Experience:
  • None

Certifications:
  • None

Competencies:
  • Acts with Integrity: Demonstrates responsible, ethical and honest behavior in all Home Depot roles, tasks and responsibilities; models The Home Depot values.
  • Problem Solving: Reacts quickly and appropriately to problems in the DC; follows-up in a timely manner to issues not immediately resolvable; ties all loose ends.
  • Customer Driven: Creates a customer-focused environment in which excellent service is provided to all Customers; sees business through the eyes of the Customer.
  • Gets Things Done: Motivates self and others to accomplish important objectives despite a complex environment and multiple demands; creates a sense of urgency; delegates appropriately.
  • Communicates Effectively: Communicates clearly and concisely with all audiences; keeps others informed and listens carefully to input and feedback; adapts messages to fit audience.
  • Plans Strategically: Demonstrates the ability to determine goals, direction and action steps necessary to maximize short-term and long-term.
  • Ground-Engaged: Demonstrates a comprehensive understanding of The Home Depot business and how his/her actions affect the business; uses this knowledge to make effective business decisions; knows the competition and the industry; foresees future challenges and takes action to address them.
  • Building Relationships: Establishes trust and credibility with people over time; establishes rapport with people; has smooth working relationships with people inside and outside of the organization.
  • Champions Development: Seeks knowledge about the strengths and weaknesses of his/her self and Associates; takes steps to maximize development of both self and Associates.
  • Stress Tolerance: Maintains a positive attitude; maintains a high volume, high quality workload under demanding conditions (e.g., short time frame).
  • Safety Orientation: Enforces safety policies and procedures; is a safety role model; holds Associates to a high safety standard.

For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:
The pay range for this position is between $80,000.00 - $100,000.00

What Home Depot employees say

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail, manufacturing and personal services

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Social media

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